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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,796 Reviews

1,796 Reviews of Three County Volkswagen - Service Center

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November 11, 2022

They can’t even change oil. They spilled oil all over my car’s engine. More

by m.s.oner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Three County Volkswagen responded

Thank you for your review. I apologize to you that your visit did not meet your standard of a 5-Star Review. Technician spilled a very small amount of oil near the oil fill due to an issue with the oil dispensing handle. The oil was immediately cleaned up with no issues to your vehicle. I apologize for the inconvenience. Thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

November 09, 2022

Very professional work if you want your job done correctly from first time this is the place to go ;also they are very kind they will make you feel home very clean and organized I just love this More

by R13AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : toni
November 05, 2022

Great and friendly service Professional folks. Service area was clean.. Knowledgeable staff Would recommend to others More

by OLAVERRIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

Greg and staff were absolutely excellent! TCV is the best dealer around! Timely and informative! More

by JETSNUT74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

Friendly staff but poor communication/attentiveness. Tech advised there was no leak from strut then when they looked again, there was a leak. Ticket was written and closed with replacement strut. Receiv More

by SANTASTEPHANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 03, 2022 -

Three County Volkswagen responded

Thank you for your review. I apologize that you visit did not meet your standard for a 5-Star Review. I also apologize to you for any inconvenience caused by this situation. When part arrives, please let us know what day works best. Also, please take advantage of our vehicle pick up/ drop off valet service. This will afford you the opportunity to let us handle getting the car repaired and driving it to and from our house. Thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director.

October 27, 2022

They were great, got me in and fixed in no time. Carlos had done work on the car twice now and he is great. Man needs a raise. More

by JOESALISBURY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

This dealer is very good with quick respond and courtesy. Every thing is fast and good More

by RLXE2004
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

Greg and the rest of the team are amazing and go out of their way every time we take our car for service. More

by ELLENOBERNDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Really good service and timely. Very friendly people who explained any question that I had. More

by ADRIAN.SAMPEDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Great and friendly attention from all staff and service was efficient time wise. I will return for next service. More

by CHICASJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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