Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Three County Volkswagen - Service Center
Lyndhurst, NJ
1,796 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,796 Reviews of Three County Volkswagen - Service Center
Sort by
October 27, 2021
They did what they said they'd do when they said they'd do it for the agreed price. Other work was recommended and may be taken up later. Thanks to the service dept. And shuttle to and fro was good. do it for the agreed price. Other work was recommended and may be taken up later. Thanks to the service dept. And shuttle to and fro was good. More
by GOODALLE
Verified Customer
October 27, 2021
Very helpful and professional and they keep you updated on the work they are doing by texting me. on the work they are doing by texting me. More
by JIMTGIANTS
Employees Worked With
October 26, 2021
The service was honest and quick.The team was able to clearly understand my issue and how to resolve. clearly understand my issue and how to resolve. More
by srubino31
Employees Worked With
October 26, 2021
Dropped my car off early afternoon, I didn’t need for the day had no problem picking it up at the end of the day. Towards the end of the day i haven’t received a call. I usually never have a problem with the day had no problem picking it up at the end of the day. Towards the end of the day i haven’t received a call. I usually never have a problem with the dealer reaching out to me when my car was ready. But this time I never received a call our email, and when I went to the dealer to see if it was ready the dealer was closed. I had no way of getting my car and needed it for work on Monday. This was on a Saturday and they are closed on Sunday. So now I had to find a way to get to work on Monday. When I picked my car up the dealer did nothing to help with the inconvenience they caused. I go to this dealer on a regular but I will not be anymore. More
by ZPECORELLI
Employees Worked With
October 26, 2021
Great service, great people and especially their service advisor.I would always take my car there. advisor.I would always take my car there. More
by SHAYNNA12
Employees Worked With
October 26, 2021
I just wanted to say that the gentleman who put my tires on and also did my service on on my car he did an amazing job. on and also did my service on on my car he did an amazing job. More
by SHAYNNA12
October 22, 2021
Greg was very professional and Eric gave me a ride home back and forth and drove very carefully. Oil change and wheels rotation and balance was done on time. I am very please with the service. 👏🏻👏🏻👏� back and forth and drove very carefully. Oil change and wheels rotation and balance was done on time. I am very please with the service. 👏🏻👏🏻👏🏻 More
by CARLOSELLIOTT
October 22, 2021
Pretty bad technicians and manager. They don't listen to your problems and keep the car for whole day and do nothing. Despite of sharing the problem they say all is good when they didn't even check why it's your problems and keep the car for whole day and do nothing. Despite of sharing the problem they say all is good when they didn't even check why it's happening and directly say contact Manufacturer for this issue. Despite of doing road test and showing the problem now they say it's with every car. Manager and Master technician are very bad and don't go there for anything. Smallest VW dealership with hardly any sales More
by Jack
October 19, 2021
they were excellent and communicated very well with me at all times. i recommended for any service, all times. i recommended for any service, More
by VP
October 19, 2021
Worst experience ever. I brought my car there on a Saturday just for an oil change and I did not get my car back until Monday. Matt who was my service provider never sent me a message to tell me my ca Saturday just for an oil change and I did not get my car back until Monday. Matt who was my service provider never sent me a message to tell me my car was ready, nor did I ever get a call from anyone to pick it up. When I went to pick up my car on Monday they tell me it’s covered under warranty and I did not have to pay for the oil change when preciously they swore it was not covered because I extended my lease. Now, my driver side won’t lock and they couldn’t give me an appointment until November unless I was willing to leave my car there until they can work on it. Also, when I called on Saturday after I received no call to pick up my car the sales representative who was still there refused to help me and left 5 minutes before 6:00 PM, which is when they close, when I said I was coming there to figure this out. I should of listened to everyone who told me never to take my car there. More
by itsro31
