Tim Dahle INFINITI

Poor Customer Service - SUV problems with recall. Customer Service at Infiniti is horrible. While I currently own two Infiniti cars (G37x and the Q56) I will never buy another Infiniti. My Q56 with Customer Service at Infiniti is horrible. While I currently own two Infiniti cars (G37x and the Q56) I will never buy another Infiniti. My Q56 with 50,000 miles has horrible Screeching noise comming from a timing chain. Every time you accelerate, it sounds like someone is screeming. Apparently there is a recall on this SUV for it timing chain. I attempted to get the recall fixed today. Unfortunately they have a back log of 9 months. The earliest appointment they have is in May of 2017. I told them I was worried about what it would do to my car not to mention it is embarrasing to drive and they told me, "If it dies on the road call call us". I also attempted to call Infiniti Consumer Affairs at 800-662-6200. They did say sorry but that they have no ability to fix the car due to a back log of vehicles with problems ahead of me in line. I strongly recommend looking at another brand of car. I also own Lexus and BMW. At least at BMW and Lexus they take care of their customers. More

Friendl, professional, no pressure. Brent was great to deal Our experience was most pleasant, we have no complaints as I said Brent represented your dealership extremely well. We considered several models but w Our experience was most pleasant, we have no complaints as I said Brent represented your dealership extremely well. We considered several models but with help found the best one for us. More

Good Experience I had a very pleasant experience buying a car from Andrew Rasmussen. Andrew was very knowledgeable and easy to work with. I would recommend this expe I had a very pleasant experience buying a car from Andrew Rasmussen. Andrew was very knowledgeable and easy to work with. I would recommend this experience for other consumers. More

BEST SERVICE IN SLC I AM A STUDENT .BUT I GET MY ONW CAR WITH LOAN .I AM VERY HAPPY .I WANT TO THANKS TO KEVIN . WHO WORK FOR TIM INFINITY AND DID A GREAT JOB FOE ME I AM A STUDENT .BUT I GET MY ONW CAR WITH LOAN .I AM VERY HAPPY .I WANT TO THANKS TO KEVIN . WHO WORK FOR TIM INFINITY AND DID A GREAT JOB FOE ME More

great attention to detail by our sales associate nestor Nestor was the consummate professional. Courteous and respectful, and it is fair to say that without his follow up we would probably have kept lookin Nestor was the consummate professional. Courteous and respectful, and it is fair to say that without his follow up we would probably have kept looking elsewhere. More

Nestor got me a great deal on my dream car!! Nestor was very nice and helpful. He worked with me for hours to get me the right price for the car I desired. I highly recommend going to Nestor to b Nestor was very nice and helpful. He worked with me for hours to get me the right price for the car I desired. I highly recommend going to Nestor to buy a car. More

My first Infiniti!! Nestor was great to deal with. We bought a used Infiniti QX56 and we love it. It is everything we were looking for in a vehicle and more. Nestor was v Nestor was great to deal with. We bought a used Infiniti QX56 and we love it. It is everything we were looking for in a vehicle and more. Nestor was very nice and really helpful. More

Always a pleasure Tim Dahle Infiniti has always been perfect, the sales people Hyrum Koeing & Angala Selley went above and beyond to find me the car I wanted and to ma Tim Dahle Infiniti has always been perfect, the sales people Hyrum Koeing & Angala Selley went above and beyond to find me the car I wanted and to make it work, very personable wonderful expirence This is my second Infiniti I'm a customer for life! More

They were amazing! We were looking for a car for a first time buyer-Brent showed us an option and helped us make this a possibility. Due to some unforeseen issues the pr We were looking for a car for a first time buyer-Brent showed us an option and helped us make this a possibility. Due to some unforeseen issues the process took a long time (not their fault), and Brent was incredibly patient. We couldn't be happier with the service we received from everyone there. I would highly recommend them! More

Our first Infiniti Bought our first Infiniti M56 as a used vehicle. The salesman was very knowledgeable. I had done my research before looking at this vehicle and every Bought our first Infiniti M56 as a used vehicle. The salesman was very knowledgeable. I had done my research before looking at this vehicle and everything he told us was spot on. He practically helped us get the most out of what this fine machine can offer which was really cool. This was a car for my wife and she was beyond ecstatic from her test drive. Would recommend this experience to anyone in the market for a new vehicle. More