Tim Dahle INFINITI

Service department is amazing I brought my g37 (that I purchased from them) in over the weekend to have my rear breaks, air filters, and some fluids done. Initially, I dealt with V I brought my g37 (that I purchased from them) in over the weekend to have my rear breaks, air filters, and some fluids done. Initially, I dealt with Vroqua and Karie. As soon as I called and said I heard squeaking coming from the tires they told me to come right in. I was there in 20 minutes, they had a tech check out the car for me, and we determined it was the rear break pads. Karie sat with me and scheduled the appointment, she was a pleasure to work with; very thorough and courteous throughout the whole experience. I brought the car back on Saturday and dealt with Jesse, I have interacted with him a few times in the past and cant get enough of the guys energy. He is extremely knowledgeable about cars, but even more importantly, he is awesome to be around. He went the extra mile to make sure that I was taken care of, and I certainly was. Both Karie and Jesse talked to Chaz, the service manager, about taking care of a few items on the list of to-do's for me; as a good faith gesture. Chaz gladly approved them and even came into the office to introduce himself and let me know that I would be treated like a valued customer. Overall, incredible experience with the sales department initially, and now the service department. It is a wonderful feeling when you walk in to your dealership and are treated like a friend from beginning to end; not just on the day of the sale. I can say with confidence that my car will be serviced at Tim Dahle Infiniti for as long as I have it and I know she will be well taken care of. Thanks for the great experience and customer service, see you in a few months. More

what a great experience my husband and I drove from Idaho to Utah in search of an SUV. We were looking for a used car which made me nervous because there are so many salespe my husband and I drove from Idaho to Utah in search of an SUV. We were looking for a used car which made me nervous because there are so many salespeople that are pushy and dishonest. We worked with Brent Lloyd at Tim Dahle Infiniti and he was wonderful. He straight up told us about the vehicle we were interested in without trying to exaggerate the facts. He never tried to talk us into anything that we didn't want. He was a great liaison and wanted to help us get a fair deal...fair for us and fair for his company. Everybody wins!!! I will be a return customer and will recommend Brent and this dealership to friends and family. Thanks to Brent and the staff at Tim Dahle Infiniti. More

Great experience Hyrum Koening was great. He was very patient through the sales process and made us feel comfortable through the process. Hyrum took the time to show u Hyrum Koening was great. He was very patient through the sales process and made us feel comfortable through the process. Hyrum took the time to show us the different functionalities of the car even though it was already late and past closing time. Overall, it was a great experience, and I would recommend Tim Dahle Infiniti and Hyrum. More

Go anywhere but here! I will preface this with I LOVE Infiniti cars. That being said I wish I would've purchased any other car brand because of this awful dealership! Avo I will preface this with I LOVE Infiniti cars. That being said I wish I would've purchased any other car brand because of this awful dealership! Avoid! Avoid! Avoid! You think at a high end dealership you wouldn't be dealing with some high school educated shady salesmen. But surprise, surprise they are no better than the scuzzy used car lots all down state street. Although I have a full email thread of agreement between me and the salesman he pulled a bait and switch and I fell for it. They also double charged me for everything and weren't concerned at all until I made a ruckus and didn't give me the full trade that they had quoted me in writing. Finally the GM got back to me and he was as bad if not worse than the salesman. Although it is clearly in writing in the emails he made up a whole fabricated scenario. I strongly advise you to go to Audi, Acura or across the street to BMW to avoid this shyster dealership. I will be contacting the Attorney General and the Better Business Bureau. More

Courteous salespeople, terrible follow up I purchased a used vehicle and was treated well. I was promised repair to the car I purchased as part of the deal. I have called them once and been in I purchased a used vehicle and was treated well. I was promised repair to the car I purchased as part of the deal. I have called them once and been in twice and I still can't get anyone to schedule my vehicle for repair. I've heard excuses about why but no one seems willing to take responsibility to take care of the problem. Very disappointing!! More

Great real honest service Brent was an honest, chill ,down to earth salesman.. Would highly recommend this dealership and Brent. Brent was an honest, chill ,down to earth salesman.. Would highly recommend this dealership and Brent. More

Great experience, great people, great product I found the exact car I wanted online by utilizing the inventory tool available on the Tim Dahle Infiniti website. I waited for the weekend to go chec I found the exact car I wanted online by utilizing the inventory tool available on the Tim Dahle Infiniti website. I waited for the weekend to go check it out and couldn't be happier about the experience. My girlfriend and I were pleasantly greeted by Brent Lloyd after he spotted us arrive. Brent was very nice, diligent, and not pushy whatsoever. I have purchased a few cars in my life and had my fair share of unpleasant experiences due to the sales representative. The car I wanted had not arrived at the dealership yet because it had just posted to the inventory page the day before. Brent and his team immediately got on the phone and had the car delivered to dealership within 30 minutes, mind you, without knowing if I was going to actually purchase it or not. The price was right, the car looked great, and the dealership gave me a more than fair appraisal for the 2013 Nissan Sentra I was trading in. The financial aspect of this experience went unbelievably smooth, Craig Blackson the GM and Angala Selley the financial manager were as awesome as Brent to deal with. There was no back and forth banter, Brent gave me the best price he could initially, we waited for everything to get approved, I was given a great interest rate, and on my way home in my beast of a car. The most notable aspect about my interaction with this dealership was the sense of normalcy, everyone I dealt with talked to my girlfriend and I like real people. We had real conversations and the atmosphere was relaxed and comfortable. I walked out feeling refreshed and happy about my purchase, not frustrated and full of uncertainty. I am excited to now be a part of the Infiniti family and to know that I will be going to Tim Dahle Infiniti for all of my future automotive needs. I would recommend this dealership to anyone in the area looking for an Infiniti, ask for Brent Lloyd and he will take care of you. More

Fast & fair My fiancee and I had three cars and decided two made more sense. One was a 2004 Infiniti G35x with 138k miles (it had been an excellent car) and the My fiancee and I had three cars and decided two made more sense. One was a 2004 Infiniti G35x with 138k miles (it had been an excellent car) and the other a 2013 MiniS with 12k miles. We traded both in for a 2015 Infiniti Q40. The trade in values were fair and the entire transaction went smoothly. More

Excellent service Excellent dealership. They truly value their customers. They are real and pull you around. They know customer service. I enjoyed my visit. Walked in w Excellent dealership. They truly value their customers. They are real and pull you around. They know customer service. I enjoyed my visit. Walked in with a older car and walked out with a newer one that I love. More

It has been a good experience for my first time buying a car Andrew Rasmussen made me feel comfortable, he's friendly and gave me more information that i didn't know. Purchased a 2004 infiniti g35 as my first ca Andrew Rasmussen made me feel comfortable, he's friendly and gave me more information that i didn't know. Purchased a 2004 infiniti g35 as my first car. More