Tim Dahle Nissan Southtowne

This is the worst dealership I have ever been to in my life. I wouldn't recommend this place to my enemies! Called eight times in one day to find out what was going on, was hung upon. Didn't receive my li life. I wouldn't recommend this place to my enemies! Called eight times in one day to find out what was going on, was hung upon. Didn't receive my license plates in over four months, and the loan paperwork, my bank waited for them for so long they closed the loan. I had called the state, and bank and was advised the dealership hadn't done anything but cash my check. More

Worst buying experience in my life. Issues form the start. Wish I read reviews since we have used Larry H Miller for last 6 cars.. 27 credit pulls over 45 days, no contact. Now breach of contract and w start. Wish I read reviews since we have used Larry H Miller for last 6 cars.. 27 credit pulls over 45 days, no contact. Now breach of contract and went against the state law and contract of 7 days to secure loan or must contact. We traded in a 2018 Audi A3 and they have sold the car and closed my Chrysler Capital Loan. Paid $5k cash with trade in. Now have contacted Legal Team and also the Utah motor Vehicle Fraud department as well and they are now investigating. More

Alex was very professional and helpful. Made the overall purchasing experience as painless as possible and appreciated his help and friendly attitude during the whole process. purchasing experience as painless as possible and appreciated his help and friendly attitude during the whole process. More

WORST SERVICE DEPARTMENT EVER!!! Complete joke!!! DISHONEST AND PETTY SERVICE MANAGER!!! THE ONLY THING THEY ARE CERTIFIED IN IS HORRIBLE CUSTOMER SERVICE!!! I ant believe that Nissan Corporate sti DISHONEST AND PETTY SERVICE MANAGER!!! THE ONLY THING THEY ARE CERTIFIED IN IS HORRIBLE CUSTOMER SERVICE!!! I ant believe that Nissan Corporate still send people here. The service techs are ok, but the managers are complete dishonest jerks with no idea of what it means to be honest. I don't remember the service managers name, but she was horrible and wouldn't be honest with me on anything!!! She should be fired, unless the General manager likes her being a dishonest pice of garbage to make more money!!! More

I wish I had read these reviews prior to considering this dealership! Beware of hidden costs and transparency with this dealer! I was shopping for a used car on a budget for a first car for my 16 year old dealership! Beware of hidden costs and transparency with this dealer! I was shopping for a used car on a budget for a first car for my 16 year old daughter and wasn’t told about a 17% “NO WORRY FEE” until we were closing the deal!! To be clear, this was a $1000 “standard” fee on a $6000 car. We were there twice to drive the car and neither salesperson told us about the fee, nor was it advertised online. This is a poor business practice! Also, the tire pressure sensor light was on when we test drove the car and the sales person said it was just due to the extreme temperature outside, so after negotiating the $1000 up charge off we drove away thinking we would just have to put air in a tire or two to get the sensor light off, but turns out it’s a bad sensor and the dealership would not take responsibility for it even though I called them to report it within an hour of driving off the lot. I would NOT recommend buying from this dealer. It’s NOT worth the time and trouble! There are plenty of other dealerships out there… Choose another one who deserves your business! More

Our salesperson, Alex, was wonderful to work with! He allowed us to take our time and we never felt pressured or rushed. He was very professional and polite, and still very personable. Alex listened to w allowed us to take our time and we never felt pressured or rushed. He was very professional and polite, and still very personable. Alex listened to what our needs and wants were and helped us to find the PERFECT truck for us! We would highly recommend him to anybody looking at vehicles at the Nissan Southtowne location. Thank you Alex -we were happy to be the ones that you closed your first sale with! -Patrick and Julie More

BIG RIPOFF DO NOT USE OR TAKE CAR TOO BE REPAIRED Big ripoff dealership Do not use We had our car towed to them. The call the next day with a repair estimate of over 2000.00 Found diffe Big ripoff dealership Do not use We had our car towed to them. The call the next day with a repair estimate of over 2000.00 Found different repair option and they when tow company went to move vehicle they charged us $110.00 for a diagnostic fee. They never mentioned that until we went to get vehicle This dealership is very bad news Avoid at all costs They would not release the vehicle until payment was made. Again do not use Service and dealership is a big rip off. Plenty of other options to take your vehicle too. More

Extremely poor service. Sales people and sales managers are worse than incompetent. They make promises they do not deliver on, and cheat you every chance. are worse than incompetent. They make promises they do not deliver on, and cheat you every chance. More

DISHONESTY!!!!!!! I'm 70 years old and bought my first new GM truck in 1972. I've owned many since that time. My son convinced me to test drive a Nissan Titan in 2006 I'm 70 years old and bought my first new GM truck in 1972. I've owned many since that time. My son convinced me to test drive a Nissan Titan in 2006. It was a winner! Every Nissan vehicle I've owned since 2006 has been awesome. I've bought trucks and cars and have not yet had to make a single appointment for any service except oil and filter. I live in St. George, Utah. My truck was totaled in March 2020, but the Nissan dealer in St George didn't have the truck I wanted. I ended up traveling 300 miles North to Tim Dahle Nissan Southtowne in South Jordan, Utah. It is the single biggest mistake I've ever make in buying a vehicle. April 8th I purchased a new 2019 Nissan Titan SV Crew Cab 4X4. I drove it back home to St George. Several days later while backing my trailer into my driveway I heard a loud grinding nose come from my front end. I couldn't tell what it was so I drove to Stephen Wade Auto Center Nissan. I was helped by Service Advisor Ben Browning. A technician put my truck on a hydraulic and after a few moments had me come out into the shop. He showed me where the front sway bar was not connected to either front wheel. It was just hanging there. The tech indicated, (he has worked on Nissan trucks for many years, including Tim Dahle), my new truck had a lift package installed and then prior to me seeing and buying the truck Tim Dahle had removed the lift. In the process they didn't re-connect several parts of the front-end including the sway bar. He was surprised I hadn't been in an accident as I was traveling the freeway at 70mph. He showed my the cowling around both front tires was cracked and warped in several places. You could see where splash guards had been installed, removed, and the screws were not replaced. On the rail cap the front stake holes had been hacked out and on the rail you could see where the mounting plate was placed for some type of roll bar that had been installed and then removed. On April 13 I began making phone calls to Tim Dahle Southtowne. I have made a total of 29 phone calls in trying to resolve this dishonest sale. One of the first calls I was connect with Ernie whom I was told was a general manager. I explained I wanted to return the truck and get a new truck that had not been modified. He listened and recorded the VIN number and stock number for the replacement truck I wanted. The price was within $600 of the truck they sold me. He said he would return my call on the details as soon as the Owner came back in town. 3 days I called back and Ernie transferred me to Tyler Cromar who told me they wouldn't make the switch. He indicated I need to drive the faulty truck to Tim Dahle and they would make the repairs there. I said no and after several more phone calls Tyler finally had a truck hauler pick up my truck in St George and deliver it to Tim Dahle on a Wednesday and indicated he would put it back on a car hauler on Friday. Needless to say the truck didn't show up Friday and I was forced to rent a car for 9 days, when the truck was returned to my house on May 16th. I had sent certified mail indicating my disgust, but had learned my only recourse was arbitration. I also indicated each item that needed to be replaced. Sure enough my truck didn't come back with the splash guards. More phone calls and after I informed Tyler that my window sticker from Nissan indicated splash guards were included and I could see the empty screw holes where they had been removed. He agreed to provide them to me. Finally on July 9th when they hadn't arrived by shipment I again spoke with Tyler and indicated my son who lives in South Jordan was on his way over to the dealership and I demanded that the splash guards be given to my son. It turns out Tyler had someone go out and removed the splash guards from another truck that were dirty and even muddy. That's what was given to my son. During the week of May 18th, while driving on the freeway one of my rail caps flew off. I retrieved it and again drove to Stephen Wade in St George where technicians examined both rail caps and discovered the install pins had been cut off and the rail caps installed by Tim Dahle with double sided black tape! The hot temps in St George had cause the tape to melt, allowing the rail caps to blow off. As I indicated, this is the most dishonest car dealership I've ever had to deal with. So many phone calls, and so much wasted time and I still end up with a "modified" new truck. Last month my brother called wanting to buy a new Nissan and asked who I had talked with at Tim Dahle. Needless to say he bought his new 2020 Nissan Titan from Ken Garff in Salt Lake. I tell as many people as will listen to the horror story with Tim Dahle Nissan Southtowne. This review doesn't even begin to express the frustration I've experienced for almost 3 months. Do not buy a car or truck from these people!!!!!! More

Billy was awesome to work with, very personable, down to business, and quick! We would recommend him to anyone, and have already recommended Tim Dahle Southtowne to friends looking for a nv3500 sl van. Than business, and quick! We would recommend him to anyone, and have already recommended Tim Dahle Southtowne to friends looking for a nv3500 sl van. Thank you Billy! More