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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,514 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,514 reviews

December 05, 2018

Helped Loyal Buyer in Time of Need I have bought several vehicles now from Anthony Paolella at Tim Lally. This experience was was no different from the past.....Excellent!!!! He even ca More

by BrianCurrutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Tim Lally Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Camille Parr cparr@timlally.com

December 03, 2018

Coming back to Tim Lally When I came in Joe Zekenovic greeted me. He asked me he could help me. I explained my situation and what I was looking for. Joe was very knowledgeable More

by Reggie Vannoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Dec 06, 2018 -

Tim Lally Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Camille Parr cparr@timlally.com

December 01, 2018

Positive Experience! It was a pleasure to work with Joe! He was attentive to my needs and explained every step of this process. He worked diligently to obtain the best pos More

by csmith715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Dec 06, 2018 -

Tim Lally Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Camille Parr cparr@timlally.com

November 28, 2018

Professional environment and great customer service Tim Lally car dealership was great to work with. Our salesman, Devin Lindsey, was thorough and patient. He listened to our desires and made sure we go More

by JTDRAKE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lindsey
Dec 06, 2018 -

Tim Lally Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Camille Parr cparr@timlally.com

November 27, 2018

Commendable & Remarkable Customer Service Devin Lindsey was very informative and helped us consider all of our options. We first encountered him back in April while shopping around. Devin's cu More

by kyxazo
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lindsey
Dec 06, 2018 -

Tim Lally Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Camille Parr cparr@timlally.com

November 25, 2018

#1 Dealership Devin Lindsey was my more than helpful. Very informative and patient. Kam Wong was helpful and took time to explain everything. I must admit i had bei More

by YoungA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Kam Wong
Nov 26, 2018 -

Tim Lally Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Devin and Kam plus the rest of the Tim Lally Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Camille Parr cparr@timlally.com

November 25, 2018

Treated very well at Tim Lally The people who work Tim Lally were very helpful and did a outstanding job in getting me a car that I could afford I'm pleased with everything More

by Johnny G63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel
Nov 26, 2018 -

Tim Lally Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Camille Parr cparr@timlally.com

November 24, 2018

New Malibu Great experience! No high pressure, no try to upsell. Joe Z. Gets 5 stars from me. I knew I wanted a new Malibu and they had over 50 to choose from. J More

by Tessharris60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lally, Joe Zekanvovic, Robert Parr, Mark Clark
Nov 26, 2018 -

Tim Lally Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Camille Parr cparr@timlally.com

November 24, 2018

Best Dealership & Sales Asscoiate in NE Ohio! Today, Anthony helped me get out of a lease early and into a new vehicle. I had the best car buying experience with him. Anthony went out of his way t More

by Lindseyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong
Nov 26, 2018 -

Tim Lally Chevrolet responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Camille Parr cparr@timlally.com

November 23, 2018

Chris' Excellent Service Chris Brickel gave us excellent service! We were able to get the car (2018 Malibu LT, fully loaded) that we wanted at a fair and equitable price! He w More

by jgresh71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brickel
Nov 26, 2018 -

Tim Lally Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Camille Parr cparr@timlally.com

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