Tim Lally Chevrolet - Service Center

service check-in she was very helpful on getting my Cruze oil-change and told me it need other service also answered questions on my future purchase of a chevy equinox she was very helpful on getting my Cruze oil-change and told me it need other service also answered questions on my future purchase of a chevy equinox More

Great Curtis is awesome he always helps me and tries to give me the best advice with the best amount possible. He always goes out his way to make my car exp Curtis is awesome he always helps me and tries to give me the best advice with the best amount possible. He always goes out his way to make my car experience as smooth as possible. He also can always answer any questions I have pertaining to whatever service I am getting thanks so much. More

Emissions issue fixed! I had an emissions issue on my brand new suburban. Jason in service took my case from start to (extended) finish. He made sure I didn't have to contin I had an emissions issue on my brand new suburban. Jason in service took my case from start to (extended) finish. He made sure I didn't have to continue to explain the situation to new people and handled all the details including the number for my covered roadside assistance. Once in shop, he called with updates and diagnosis of the issue. Unfortunately when I picked up the vehicle, the issue was still happening and the dealership was all but closed. Ken Long heard my plight and got me a vehicle to drive home! I happily drove a stunning loaded suburban (planting a seed for a future purchase!) while the technicians thoroughly investigated the problem. Two days later, I returned my loaner vehicle and my suburban was fixed. Jason had kept me updated and there was no charge, as my vehicle is still under warranty. These two employees went above and beyond and really made me feel like a valued customer. This is our third purchase from Lally and we will happily continue to do business with them because of employees like this. More

Excellent Courteous and professional atmosphere. Clean and relaxing waiting room. Knowing that the job would be done correctly without any problems that were no Courteous and professional atmosphere. Clean and relaxing waiting room. Knowing that the job would be done correctly without any problems that were not related to me . Basically no surprises 5 miles down the road or next week. More

Great Service The Tim Lally staff is friendly and helpful. I was updated periodically as to when my car would be ready and I liked that. The waiting area was clea The Tim Lally staff is friendly and helpful. I was updated periodically as to when my car would be ready and I liked that. The waiting area was clean and comfortable. Always good to stop in and say hello to Vidi Titas who made my car shopping experience wonderful! Also, in observing the service technicians as they came in and out, I was impressed with the their interactions with the customers they were serving, the service technicians were professional and courteous to the customers. Great job, Tim Lally!"|" More

Service Clean and customer friendly environment, courteous customer service, - never a long wait - comfortable waiting room, close to home, great refreshment Clean and customer friendly environment, courteous customer service, - never a long wait - comfortable waiting room, close to home, great refreshments. I once stayed two hours after completion of work to chat with a friend I ran into! That kind of atmosphere. More

Great experience, no hassles Clean and customer friendly environment, courteous customer service and great service provided on our car. Although we had an appointment, our car was Clean and customer friendly environment, courteous customer service and great service provided on our car. Although we had an appointment, our car was serviced and completed in a very timely manner More

Best Salesperson at Tim Lally Mz. Brenda Milliner is the best. She is experience and knowledgeable in her field of work. I would recommend anyone looking for a Chevy to see her. Al Mz. Brenda Milliner is the best. She is experience and knowledgeable in her field of work. I would recommend anyone looking for a Chevy to see her. Also service there is A okay. Curtis Tate is always friendly and helpful whenever I have to bring my care in for any kind of service. The rest of the team is great as well. You have top notch people working for your company. I came for a oil change and walked out with a new Suv. Thanks Tim Lally employees More

Would recommend Tim Lally ! Liked how they checked over our car and let us know about anything that needed to be fixed. They fixed it right away for us and even let us have a ren Liked how they checked over our car and let us know about anything that needed to be fixed. They fixed it right away for us and even let us have a rental since we couldn't stay there until our car was done. More

Top Rate Service Jim Cannon in the collision department was very thorough, and went the extra mile to make sure everything was right. Brought my vehicle in on two sepa Jim Cannon in the collision department was very thorough, and went the extra mile to make sure everything was right. Brought my vehicle in on two separate occasions for service, and was very pleased both times with timely service. More