Tindol Ford ROUSH

Purchase of new vehicle (Stage 3 Roush) I have dealt with Lyle now for a few years. Being from upstate New York, personal interactions with Lyle are difficult and seldom, but always very enj I have dealt with Lyle now for a few years. Being from upstate New York, personal interactions with Lyle are difficult and seldom, but always very enjoyable. 2 1/2 years ago I added some hood strut supports on my 2010 427R, and almost purchased a newer Roush then. I visited again this past week and upgraded from the 427R to the Stage 3 Roush. Lyle Sturgis and Jody Sexton are extremely knowledgeable in these cars and provided a truly family environment during the whole process. I truly will ot purchase another Mustang from another dealership, even if this means traveling from New York to North Carolina. More

Very good!!!! Everything went like clockwork, I was there about 35 minutes for a service. I had a 2:30 appt. and I arrived about 2:25, I was leaving right at 3:00 Everything went like clockwork, I was there about 35 minutes for a service. I had a 2:30 appt. and I arrived about 2:25, I was leaving right at 3:00 pm. More

Great and easy buying process. I purchased a 2007 Passat back in August from James and I couldn't have been more happier. The way the dealership is set up to the way the sales team I purchased a 2007 Passat back in August from James and I couldn't have been more happier. The way the dealership is set up to the way the sales team enjoys working with customers, I honestly don't think you can find a better dealership. Thank you so much on getting me done for my first car. More

Roush Mustang As a long time customer of Tindol Ford I had to look no further than my home town dealership for my purchase of a new Roush Mustang. Lyle Sturgis make As a long time customer of Tindol Ford I had to look no further than my home town dealership for my purchase of a new Roush Mustang. Lyle Sturgis makes purchasing a vehicle a fun experience. I was more than pleased with the final deal. Fair, honest, excellant service, professionalism, are just a few of the things Natalie Tindol and her team do to make the customer feel like family! More

Positive experience Overall good experience. James S. followed up on the information needed and once a figure was agreed upon it was just a matter of completing the trans Overall good experience. James S. followed up on the information needed and once a figure was agreed upon it was just a matter of completing the transaction. More

"OUTSTANDING" The best car buying experience ever, and I've had a many in my 50+ adult years. Jody Sexton and Lyle Sturgis were extremely helpful in educating me a The best car buying experience ever, and I've had a many in my 50+ adult years. Jody Sexton and Lyle Sturgis were extremely helpful in educating me about the various performance cars Ford produces and helped me make my decision between a Roush and a Shelby mustang. No pressure sales and very knowledgeable staff!!!! More

Excellent I bought my car at Tindol Ford and Subaru. The people there went out of their way to make this car buying experience positive. I received excellent I bought my car at Tindol Ford and Subaru. The people there went out of their way to make this car buying experience positive. I received excellent service. More

Best car buying experience ever! This was hands down the best buying experience I have ever had. The Sales Manager and Finance guy were great but our salesman, Paul Poston was awesom This was hands down the best buying experience I have ever had. The Sales Manager and Finance guy were great but our salesman, Paul Poston was awesome! Paul never pressured me, was very transparent, and answered my many many questions. Everyone we met at this dealership has been amazing. I highly recommend them! More

NOT BAD BUT NOT SPECIAL WOULD HAVE GIVEN A HIGHER RATING BUT THERE WAS A MISTAKE WITH THE HOOD PINS ON MY SHELBY GT.THEY WERE LEFT HANGING AND NOT PUT BACK IN PLACE RESULTING WOULD HAVE GIVEN A HIGHER RATING BUT THERE WAS A MISTAKE WITH THE HOOD PINS ON MY SHELBY GT.THEY WERE LEFT HANGING AND NOT PUT BACK IN PLACE RESULTING IN ONE BEING LOST AND ME HAVING TO MAKE A 30 MILE ROUND TRIP IN THE RAIN FROM CHARLOTTE TO ADDRESS THE ISSUE. ALSO SERVICE REP COULD NOT TALK TO ME ABOUT MY RECALL REPAIR IN A REASONABLE TIME AS I WAITED ..KNOW YOUR BUSY BUT JUST TELL ME SOMETHING. PEOPLE WERE FRIENDLY AND WORK WAS DONE IN TIMEFRAME GIVEN. More

Great mechanic- Robert Campbell I have very often been given a run around everytime I deal with this dealership. I was told by my salesman that an appointment was made for an oil cha I have very often been given a run around everytime I deal with this dealership. I was told by my salesman that an appointment was made for an oil change for my car, however upon arriving and checking in I was told there was no appointment made for me. I was frustrated because it is a 45 minute drive to Gastonia for me, so I left work a little early to get there on time. I was basically told to come back the next day and that there was nothing they could do for me, regardless of the fact that they were in the wrong. As I was walking out of the door, I was flagged down by a nice man who's name is Robert Campbell. He noticed how bad of customer service I was given and told me that he could change my oil for me(even though he was busy). I was so relieved and happy to know that I was able to be helped. I wanted to take the time to write this review because although I have not been given very good customer service thus far, he has made me feel better about Tindol Ford. Mr. Campbell definitely stands out and reassures you that you will get great service. I would strongly recommend and trust him with your car. He is very friendly and welcomes you with a smile! Great job Mr. Campbell!! Thank you so much!! My ratings reflect Mr. Campbell with the Tindol Ford mechanic shop, not the dealership. More