Tindol Ford ROUSH

Exceptional Customer Service - Susan Howell & Team Purchased a 2013 Mercedes ML350. My experience by the Tindol Team was great. Susan Howell is exceptional in customer care, service and handling of t Purchased a 2013 Mercedes ML350. My experience by the Tindol Team was great. Susan Howell is exceptional in customer care, service and handling of the sales process. Only criticism might be that the process to finalize the deal (the paperwork) took hours before they could get to me, however, it was end of the year busy. Finally, the ROUSH Team is awesome and very proud, knowledgeable representatives if the product. I will buy again from Tindol - and it will be a ROUSH. More

Purchase of new vehicle (Stage 3 Roush) I have dealt with Lyle now for a few years. Being from upstate New York, personal interactions with Lyle are difficult and seldom, but always very enj I have dealt with Lyle now for a few years. Being from upstate New York, personal interactions with Lyle are difficult and seldom, but always very enjoyable. 2 1/2 years ago I added some hood strut supports on my 2010 427R, and almost purchased a newer Roush then. I visited again this past week and upgraded from the 427R to the Stage 3 Roush. Lyle Sturgis and Jody Sexton are extremely knowledgeable in these cars and provided a truly family environment during the whole process. I truly will ot purchase another Mustang from another dealership, even if this means traveling from New York to North Carolina. More

Great and easy buying process. I purchased a 2007 Passat back in August from James and I couldn't have been more happier. The way the dealership is set up to the way the sales team I purchased a 2007 Passat back in August from James and I couldn't have been more happier. The way the dealership is set up to the way the sales team enjoys working with customers, I honestly don't think you can find a better dealership. Thank you so much on getting me done for my first car. More

Very good!!!! Everything went like clockwork, I was there about 35 minutes for a service. I had a 2:30 appt. and I arrived about 2:25, I was leaving right at 3:00 Everything went like clockwork, I was there about 35 minutes for a service. I had a 2:30 appt. and I arrived about 2:25, I was leaving right at 3:00 pm. More

Positive experience Overall good experience. James S. followed up on the information needed and once a figure was agreed upon it was just a matter of completing the trans Overall good experience. James S. followed up on the information needed and once a figure was agreed upon it was just a matter of completing the transaction. More

Roush Mustang As a long time customer of Tindol Ford I had to look no further than my home town dealership for my purchase of a new Roush Mustang. Lyle Sturgis make As a long time customer of Tindol Ford I had to look no further than my home town dealership for my purchase of a new Roush Mustang. Lyle Sturgis makes purchasing a vehicle a fun experience. I was more than pleased with the final deal. Fair, honest, excellant service, professionalism, are just a few of the things Natalie Tindol and her team do to make the customer feel like family! More

"OUTSTANDING" The best car buying experience ever, and I've had a many in my 50+ adult years. Jody Sexton and Lyle Sturgis were extremely helpful in educating me a The best car buying experience ever, and I've had a many in my 50+ adult years. Jody Sexton and Lyle Sturgis were extremely helpful in educating me about the various performance cars Ford produces and helped me make my decision between a Roush and a Shelby mustang. No pressure sales and very knowledgeable staff!!!! More

Excellent I bought my car at Tindol Ford and Subaru. The people there went out of their way to make this car buying experience positive. I received excellent I bought my car at Tindol Ford and Subaru. The people there went out of their way to make this car buying experience positive. I received excellent service. More

Best car buying experience ever! This was hands down the best buying experience I have ever had. The Sales Manager and Finance guy were great but our salesman, Paul Poston was awesom This was hands down the best buying experience I have ever had. The Sales Manager and Finance guy were great but our salesman, Paul Poston was awesome! Paul never pressured me, was very transparent, and answered my many many questions. Everyone we met at this dealership has been amazing. I highly recommend them! More

NOT BAD BUT NOT SPECIAL WOULD HAVE GIVEN A HIGHER RATING BUT THERE WAS A MISTAKE WITH THE HOOD PINS ON MY SHELBY GT.THEY WERE LEFT HANGING AND NOT PUT BACK IN PLACE RESULTING WOULD HAVE GIVEN A HIGHER RATING BUT THERE WAS A MISTAKE WITH THE HOOD PINS ON MY SHELBY GT.THEY WERE LEFT HANGING AND NOT PUT BACK IN PLACE RESULTING IN ONE BEING LOST AND ME HAVING TO MAKE A 30 MILE ROUND TRIP IN THE RAIN FROM CHARLOTTE TO ADDRESS THE ISSUE. ALSO SERVICE REP COULD NOT TALK TO ME ABOUT MY RECALL REPAIR IN A REASONABLE TIME AS I WAITED ..KNOW YOUR BUSY BUT JUST TELL ME SOMETHING. PEOPLE WERE FRIENDLY AND WORK WAS DONE IN TIMEFRAME GIVEN. More