
Tindol Ford ROUSH
Gastonia, NC
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776 Reviews of Tindol Ford ROUSH
Finding the right replacement for my wrecked car On April 8, 2015, my granddaughter was driving with me and my grandson home from their schools. We were in my 2012 Honda CivicLX. About a quarter of On April 8, 2015, my granddaughter was driving with me and my grandson home from their schools. We were in my 2012 Honda CivicLX. About a quarter of a mile from my house, we were T-Boned. Both side air bags deployed on the driver's side. I have no doubt that God and these air bags saved our lives. I loved my little car. I began the journey looking for another car. My son got on the internet looking for a replacement car. I dealt with 2 local dealers. I was so disappointed in the customer service I received from a local Honda Dealer. It was like they were doing me a favor in selling me a car. I was repeatedly ill treated. I got the website from my son and began looking for myself online.. I was lead to Tindol Ford and the very best salesman in the world, Maurice Wilder. I talked to Wilder (as he perfers to be called) on many occasions. In dealing with insurance, GAP insurance, I was just getting overwhelmed. Wilder would call and I avoided his calls because I was at the end of my rope with everything. Wilder's calls never bothered me. He was extremely professional and even called just to see how I was. AMAZING!!! One day, I took Wilder's call and talked to him about everything and I mean everything that was going on. Wilder continued with every call to encourage me. I told him I was ready to jump off a cliff (only kidding). I broke down on the phone and was a bit embarrassed. Wilder said, "Ms Grogan, the good Lord doesn't put more on us than we can bear". I was so encouraged by his professionalism, encouragement and determination to find that "Right" car for me. On my way to the doctor, last Thursday, April 14th, I received a call from Wilder. He said, "Ms Grogan, we have you approved for a car. I think you are going to like it". I said, "Are you serious?". He said yes and asked when I could come to sit down and talk to him. I told him I'd be there as soon as I finished with the doctor. I drove to Gastonia, NC and passed "The Motor Mile" in Greenville, SC. I arrived at Tindol Ford where Wilder was sitting outside waiting for me. We walked into the Dealership and chatted for a few mins. He took me outside to see the car. The car was a 2012 Honda CivixLX, very same color of my totalled car, 10,000 miles less than the previous one, extra features, extremely clean and looked brand new!! I cried! Wilder is a special kind of salesperson. He is an ex-Marine, loves his job, his country and people. I can not describe in words the respect Wilder deserves. I will never forget him and know I have not only a salesman but a life time friend! I know Wilder will exceed his on expectations in life. I even think one day he will be the General Manager at Tindol Ford. Everyone there treated me like I was the best thing since sliced bread. I left there with a light and happy heart, burdens lifted, a Clemson Poster with this coming years schedule (thank you so much Eddie Pittman Gooo Tigers!) new friends made and my new car that I now call "Grace". Thank you to all the great folks at Tindol Ford for making everything happen for me, making me feel very special and for the new found friendships! I will never forget my excellent experience at Tindol Ford and would recommend Tindol Ford to anyone and everyone looking to buy a new or used car. I know if I ever need another car I will be a return customer. Sincerely, Beverly Grogan God bless you all! More
Buying my first Ford It was a pleasure to my my First Ford at Tindol Ford. My sales consultant Patrick Lubin was wonderful and I wou definitely recommend him to my friend It was a pleasure to my my First Ford at Tindol Ford. My sales consultant Patrick Lubin was wonderful and I wou definitely recommend him to my friends! More
Excellent Customer Service We bought a Ford Mustang from Mike Brown yesterday! After going to another dealership in the area, we knew we had made the right decision with going We bought a Ford Mustang from Mike Brown yesterday! After going to another dealership in the area, we knew we had made the right decision with going with Tindol Ford. All of the folks we dealt with went well above and beyond our expectations! Everyone we dealt with was very easy to deal with and explained a lot in detail about the car that we purchased. Tindol Ford will definitely get our business and our referrals! Thanks again to Mike, Eddie, Lyle and Jamie for superior customer service and getting us in the car we wanted for the price we wanted!!! More
Regular Service Visit Working out of town I was worried that I would not be able to find a decent place for a oil change. My doubts are history, the staff and service was b Working out of town I was worried that I would not be able to find a decent place for a oil change. My doubts are history, the staff and service was by far the best that I have experienced when dealing with dealerships. Thanks Tindol Ford! Jason M More
Excellent experience We bought a Fusion from Mike Brown today. Mike is knowledgeable, non-pressuring and easy to deal with. We used their website to find deals before our We bought a Fusion from Mike Brown today. Mike is knowledgeable, non-pressuring and easy to deal with. We used their website to find deals before our visit. The prices were a bit hard to believe compared to another dealership's prices where we had visited. We were curious to find out if the internet prices we were seeing were real. They were, to the penny. Tindol and Mike gave us a great deal. We trusted Mike quickly and give him our highest recommendation. We also met with business manager, Mike Corbett, who was friendly and very clear on the financing details. We also met their sales manager, Eddie Pittman, who was also a pleasure to deal with. They made the process a pleasure which was a pleasant surprise. We recommend that you give Mike Brown and Tindol an opportunity to win your business. We believe they will. More
Exactly What I Needed! After doing some research on Tindol Ford's website, I found the car that I wanted and was able to get a fantastic deal and great service. Ron S. was v After doing some research on Tindol Ford's website, I found the car that I wanted and was able to get a fantastic deal and great service. Ron S. was very easy to deal with and talked to my husband and I like friends. We honestly felt like he had our best interest at heart. Tindol made my first car buying experience very enjoyable and even provided us some tasty popcorn! I will definitely return here in the future. More
Plusplus Good price. Knowledgeable sales agent. Car has really nice features. I had one before and got newer model. Sync is better. Keypad entry is better. Good price. Knowledgeable sales agent. Car has really nice features. I had one before and got newer model. Sync is better. Keypad entry is better. More
excellent! Everyone was super friendly and nice. Did'nt have any issues at all. Will buy from again. Transaction went smooth as silk couldn't ask for a better fo Everyone was super friendly and nice. Did'nt have any issues at all. Will buy from again. Transaction went smooth as silk couldn't ask for a better ford dealer. More
Wonderful Best car buying experience, ever. Sales person Ron Sumption quite helpful, caring. Jamie Hull, sales finance person very nice and helpful also. Wou Best car buying experience, ever. Sales person Ron Sumption quite helpful, caring. Jamie Hull, sales finance person very nice and helpful also. Would recommend to anyone. More
First oil change visit Robert (service writer) was very accommodating to my concerns. Very friendly and understanding. Vehicle was cleaner than an Autobell experience. Good Robert (service writer) was very accommodating to my concerns. Very friendly and understanding. Vehicle was cleaner than an Autobell experience. Good experience overall. Even Natalie said hello while I was waiting in the showroom. More