Tom Ahl Family of Dealerships

Keep excellent records and look up warranty info I went in for a routine oil change but also had a faulty battery. After testing the battery it was found to be dead and I authorized replacement. Not I went in for a routine oil change but also had a faulty battery. After testing the battery it was found to be dead and I authorized replacement. Not thinking it would be under warranty, I was pleasantly surprised that Ahl's looked it up, found it was and saved me some $$$ without my asking. Great peace of mind and less hassle. More

Disappointing experience I took my car in on a Thursday for a scheduled appointment to have my two back tires replaced. I waited in the waiting room for two hours for the tire I took my car in on a Thursday for a scheduled appointment to have my two back tires replaced. I waited in the waiting room for two hours for the tires to be replaced. While driving home after the appointment my traction control warning light started to flicker. I called the service center on Friday during my lunch break at 11:15 and asked to speak with someone in service about the light. The lady took my number and said she would have someone from service call me right back. No one called. At 3:00 I took my car to the service center and asked about the flickering light. I was told by a person in the service center that the tire replacement would not cause that light to come on and that I would need to schedule an appointment for them to run a diagnostics test. I have been informed from a previous conversation that the diagnostics test would cost $100 and that cost would only be covered by the dealership if it turns out that they did something to cause it. I informed the service worker that the light came on immediately after the tire change and I prompted him to inspect the tires. The service person eventually figured out that the wrong size back tires were placed on my car. The tires that were ordered and placed on my car were a larger size and that was causing the light to come on. He had someone bring in the tires from a different location so he could have them changed the same day. So I went back to the waiting room again for over two hours to wait for the correct tires to be put on the car. On my way out I had to ask for an invoice showing the service as one was not offered to me. The sales person should an indifference to my situation. So there it is. Two days and over four hours in a waiting room to have two tires replaced at this service center. Needless to say it was a very disappointing experience. More

Everyone is very friendly and very knowledgeable I have loved my experiences with your facility. I will continue to be a client whether it may be in the service dept or purchasing another vehicle. I have loved my experiences with your facility. I will continue to be a client whether it may be in the service dept or purchasing another vehicle. More

Tom Ahl...a great place to buy a vehicle Jeff Skelly, Salesman, was very helpful and knowledgeable about the vehicle I wanted to purchase. He didn't try to talk me into a newer or higher pri Jeff Skelly, Salesman, was very helpful and knowledgeable about the vehicle I wanted to purchase. He didn't try to talk me into a newer or higher priced vehicle and he wasn't pushy. More

Great experience This is my third vehicle from Tom ahl wouldn’t go anywhere else. Both Jeff and Jeremy were awesome and super friendly! It was a great experience. This is my third vehicle from Tom ahl wouldn’t go anywhere else. Both Jeff and Jeremy were awesome and super friendly! It was a great experience. More

First stop shopping. No pressure, easy shopping atmosphere. I had a vague idea of what I was looking for and was only shown what I wanted. Scott was most helpful in asking No pressure, easy shopping atmosphere. I had a vague idea of what I was looking for and was only shown what I wanted. Scott was most helpful in asking key questions to help build the idea of what I was looking for and a few test drives later I found exactly what I was looking for. Ask for Scott. More

Working with Andy and Jeremy was great. Fast and easy service. Willing to spend any amount of time to get me the car I wanted. service. Willing to spend any amount of time to get me the car I wanted. More

Oil change and tires rotation Fast change oil places are expensive....why not have the dealer who knows how you vehicle should sound and drive change it for less??? Yes they may t Fast change oil places are expensive....why not have the dealer who knows how you vehicle should sound and drive change it for less??? Yes they may take a tad longer but utilize the free shuttle... More

Excellent experience. Never felt pressured. Gene really went above and beyond to find just what I was looking for. Then he spent a lot of his time making sure I not only knew all the options ava Gene really went above and beyond to find just what I was looking for. Then he spent a lot of his time making sure I not only knew all the options available to me but I thoroughly understood everything both on paper and in the vehicle I purchased. All in all....really great. More

Very good service Gene always goes above and beyond to help you with getting car you want Never pushy or demanding Very good guy.... Always come to him for servi Gene always goes above and beyond to help you with getting car you want Never pushy or demanding Very good guy.... Always come to him for service of new car More