
Tom Ahl Family of Dealerships
Lima, OH
Filter Reviews by Keyword
By Type
Showing 3,665 reviews

Knowledgeable, patient, and fair ! Our salesperson ( Jeff ) had a manner that immediately put us at ease as he got down to business right away in identifying our purpose in coming and Our salesperson ( Jeff ) had a manner that immediately put us at ease as he got down to business right away in identifying our purpose in coming and specific needs. He let us guide our own sales lot tour ( while he accompanied ), but made numerous helpful suggestions to channel us in the directions we had expressed to him at first. We had a lot of technical and style questions; in fact we peppered him with them, and he answered them all with the confidence of extensive knowledge of his products across a broad brand spectrum. These cars included several Jeep models, as well as Hyundai, Buick, and GMC, both new and used. We felt no pressure or "sales techniques" to influence us, other than his constant and upbeat attention to our questions and comments. He added a lot of color background commentary on the different cars, which really helped us decide for ourselves what we wanted. We never felt talked down to or that he was in any way impatient with all the diverse looking we were doing, and he never "hovered"; he was there to serve, and it showed. At Ahl's, it was completely an exemplary salesperson and pleasant sales experience for us. The prices were all very fair, too - so much so we were shocked several times. More
Service on my Challenger I got my oil changed and several push pins installed on my challenger and the service department did a great job. Amanda was very helpful and polite. I got my oil changed and several push pins installed on my challenger and the service department did a great job. Amanda was very helpful and polite. She provided excellent customer service and I will continue coming to Tom Ahl for any service or repairs I may need on my car More
Very good work and good customer service skills it's the only place my dully goes to get done right never think twice always count on Tom Ahli it's the only place my dully goes to get done right never think twice always count on Tom Ahli More
oil change Everything was done in a timely fashion . Amanda was great to deal with and is always on top of things. I would recommend this dealership to anyone. Everything was done in a timely fashion . Amanda was great to deal with and is always on top of things. I would recommend this dealership to anyone. More
Thanks!! Scott made the purchasing process super easy, quick and painless! It’s all about the relationships. Thank you for all of your help through the repair Scott made the purchasing process super easy, quick and painless! It’s all about the relationships. Thank you for all of your help through the repair and purchase processes! More
Quality of service has gone down When I bought my first truck from this dealer, the overall service was great. I have three of my current truck brought in for several recalls, warrant When I bought my first truck from this dealer, the overall service was great. I have three of my current truck brought in for several recalls, warranty work and bodywork. In several cases issue was not Resolved, Misdiagnosis repair is not done properly multiple other issues. Preservice inspection not always done. Bodyshop was even worse and I do not have all of the names of employees. More

Jeff Skelly and Tom Brown are the BEST!! After searching high and low for the car Craig wanted they found it and brought it from out of state. Jeff has always been an amazing sales man and T After searching high and low for the car Craig wanted they found it and brought it from out of state. Jeff has always been an amazing sales man and Tom is always helpful. Thank you for another great buying experience! More
Excellent Todd helped me find my find my Jeep instantly. He pointed me in the directions right away of a few to look at and it was a quick and successful experi Todd helped me find my find my Jeep instantly. He pointed me in the directions right away of a few to look at and it was a quick and successful experience. Once all the financial stuff was ready he had my Jeep ready in a few hours for me to come and get. Great experience. More

Easy peasy lemon squeezy This is the 2nd car I've purchased with the help of Trevor Howery. He does everything he can to make sure the experience is pleasant and makes sure I This is the 2nd car I've purchased with the help of Trevor Howery. He does everything he can to make sure the experience is pleasant and makes sure I understand everything completely. He's honest, caring and will definitely go that extra mile. It's not just a sale to him. Will certainly buy my next car from Trevor. More
Chrysler Service The team did an amazing job! Thanks for all of your hard work and dedication to making Ahl’s Service department the best in town! The team did an amazing job! Thanks for all of your hard work and dedication to making Ahl’s Service department the best in town! More