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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,649 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,649 reviews

October 23, 2023

Adam and the other workers always make sure we are safe in our car. Highly recommended!!! Thanks, guys!! More

by kcollin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Pequignot, Bill Suever, Adam Booms, Curtis Evans, Marlon White, Tyler Mason, Sarah Evans, Joe Stechschulte, Madison Hawkey, Dylin Askins
Oct 26, 2023 -

Tom Ahl Family of Dealerships responded

Thanks for the great review and recommendation! We are happy to help anytime!

October 06, 2023

I expected more from the body shop since I have always purchased my cars from here and been happy with the experience. 10/10 DO NOT RECOMMEND using their body shop for repairs to your car. They have ze More

by darcym
Workmanship
Recommend Dealer
No
Employees Worked With
Vince Downing
Oct 12, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for reaching out, Darcy. Our General Manager, Vince Downing has left you a voicemail. We would be happy to discuss this with you. Please get in touch. Thanks!

September 29, 2023

If I could rate this dealership as a zero I certainly would. The service department charged us $1200 for an A/C unit that I found out was under recall. After confronting the service manager and finally T More

by Thirdwoodboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince
Oct 02, 2023 -

Tom Ahl Family of Dealerships responded

Thanks for reaching out to us in regards to this. We would like to know more about what is going on to see what happened. When we pull up a VIN it will tell us what recalls there are. It sounds like it showed no current recalls when it was in the shop. Tom Ahl also did not speak to you in regards to this. We apologize if there was a misunderstanding. Please call Vince Downing at 419-230-8705 so we can figure this out. Thank you!

September 14, 2023

Charles and everyone was very helpful, respectful and professional! They helped us get a safe car for our teenage son at a reasonable and manageable price. It even included a warranty! Highly recommended More

by kcollin5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Sep 15, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your business! We hope he enjoys his car! Please don't hesitate to reach out if there's anything else we can do for you!

September 05, 2023

Gene was knowledgeable, efficient and helpful with no pressure; glad to work with us even after sake. More

by Dandjmeredith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Siefker, Jeremy Addis
Sep 06, 2023 -

Tom Ahl Family of Dealerships responded

Thank you so much for your feedback about your experience here at Tom Ahls and with Gene. We are glad to help if there's anything else you need!

August 31, 2023

Very prompt and friendly service department. Vehicle drop off and pick up very convenient. Will use agin More

by rexpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Booms, Marlon White
Aug 31, 2023 -

Tom Ahl Family of Dealerships responded

Great to hear! Thank you so much for your review!

August 25, 2023

I AM ALOG TIME CUSTERMA I HAVE BEEN HAPPY 95% OF THE TIMES THAT I HAVE BEEN THERE More

by djcron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hoffman, Terry Hensley, Adam Booms, Dylin Askins
Aug 30, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your continued business! If you're every unhappy, please let us know so we can help correct the issue.

August 22, 2023

Superb customer service! !! Adam from the service department went above and beyond to help me. I definitely recommend them and I will be purchasing my next car from them. I ha More

by Redfacemountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Aug 24, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your continued business and recommendation. We are happy to help anytime!

July 29, 2023

Best dealership I have ever dealt with; friendly, professional, thorough , knowledgeable, just a pleasure to deal with. Thank you! More

by Jblal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Suever, Sarah Evans
Aug 09, 2023 -

Tom Ahl Family of Dealerships responded

We really appreciate your feedback! Thank you for being our customer.

July 27, 2023

The service department always does a phenomenal job! I wouldn’t take my vehicle anywhere else! All of the Advisors are so friendly and ready to help! More

by Jaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Adam Booms, Curtis Evans, Marlon White, Tyler Mason, Madison Hawkey
Aug 09, 2023 -

Tom Ahl Family of Dealerships responded

Thank you for your kind review about your experience, Jaden.