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Tom Bush Volkswagen

Jacksonville, FL

4.8
314 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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314 Reviews of Tom Bush Volkswagen

November 18, 2020

I trust Tom Bush because of their friendly attitude to make sure you are receiving the best service for your cars needs. My Tiguan VW runs much better now since you fixed the recall problem. Thank you ver More

by David Hogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan poop
Nov 18, 2020 -

Tom Bush Volkswagen responded

Hi David - Thank you for taking the time to review us! We appreciate your support and are proud to hear that you trust Tom Bush Volkswagen with your business. Safe travels in your Volkswagen Tiguan, and we hope to see you back!

October 29, 2020

Greatly appreciated the smooth service provided by everyone at Tom Bush. From the scheduling representative, to John K, the shuttle driver and the guy that brought me my car, all great. Thanks More

by TomDela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John K.
Oct 29, 2020 -

Tom Bush Volkswagen responded

Hi Tom - Thank you for taking the time to share your experience! We are proud to have earned your business and happy to hear that John and the team delivered such a seamless service experience. Safe travels, and we hope to work with you again at Tom Bush Volkswagen!

October 27, 2020

Chris was very professional, helpful, and assistive! When I arrived at my scheduled appointment, I was told I didn’t actually have an appointment. Apparently the gentleman I spoke with a month ago did not fo More

by lbell4jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 28, 2020 -

Tom Bush Volkswagen responded

Thank you so much for choosing Tom Bush Volkswagen. We are glad to hear that Chris ensured that your visit went smoothly. We truly appreciate your positive feedback and wish you safe driving!

October 27, 2020

Took advantage of tire sake special of four for price of three. Set up appointment for install of tires and fifty thousand mile service which is due. More

by edwinejackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 28, 2020 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your tires here at Tom Bush Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

October 22, 2020

Pleased with service greeting and service work was performed within the time expected. Requiring 25 words is a stupid policy and should be changed if you expect a response More

by GarryFuld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sciandra
Oct 22, 2020 -

Tom Bush Volkswagen responded

Hi Garry - It is fantastic to hear that you had such an exceptional service experience at Tom Bush Volkswagen! We appreciate you taking the time to review us and hope to work with you again down the road. Safe travels!

October 17, 2020

Michael Orr provided outstanding customer service. He was very prompt in answering questions and did so with total professionalism. I will definitely recommend friends and family. More

by lmims42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Orr
Oct 19, 2020 -

Tom Bush Volkswagen responded

All of us here at Tom Bush Volkswagen appreciate the 5 stars! It's wonderful to know that Michael took such excellent care of you and we'll be sure to pass along your kind feedback. Thank you for the generous recommendation!

October 15, 2020

Good day everyone! As always, Chris Hume used his friendly and utterly magnificent attitude by welcoming me. He further explained the appropriate drivability I need to perform to avoid the sound of t More

by Carolbrown28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Loh as always. What a lovely human and caring human being! , Kenny Loh
Oct 15, 2020 -

Tom Bush Volkswagen responded

Hi Carol, thank you for posting about your recent visit with Chris at Tom Bush Volkswagen. We strive to provide excellent service for guests and I am glad to hear that your vehicle was taken care of.

October 12, 2020

This is my second car in five years, both sold by Ken Loh. He is excellent and great to work with. I will be back. More

by Allank13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Oct 13, 2020 -

Tom Bush Volkswagen responded

It's great to hear that you've had two positive car-buying experiences working with Ken! Thank you so much for your repeat business. We look forward to serving you next time at Tom Bush Volkswagen.

October 09, 2020

Chris Hume did a nice job ensuring that my car was serviced on a timely manner. He explained the additional service needed which should be taken care of next week. More

by Dmanzon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Oct 09, 2020 -

Tom Bush Volkswagen responded

Thank you for taking the time to share! It is fantastic that Chris delivered such professional and efficient service. We appreciate your business and hope to work with you again at Tom Bush Volkswagen!

October 07, 2020

Really great experience here. Very quick for scheduling and service work. The price was a fair for the work. And they do a great job with sanitation and Covid prevention More

by Andreag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Oct 07, 2020 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Tom Bush Volkswagen, and we are proud we made the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

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