Tom Bush Volkswagen
Jacksonville, FL
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314 Reviews of Tom Bush Volkswagen
We were very pleased with your dealership and Steve Garcia who assisted us in finding a Volkswagen Beetle. He was very professional and answered all of our questions. We would recommend him and come ba Garcia who assisted us in finding a Volkswagen Beetle. He was very professional and answered all of our questions. We would recommend him and come back to your dealership in the future. He was terrific! More
A week & a half to get a battery replaced Called the dealership today, because my 2 year & 11 month battery (purchased new with the car) completely died. I was told it was out of 3 year warran Called the dealership today, because my 2 year & 11 month battery (purchased new with the car) completely died. I was told it was out of 3 year warranty, because it was over mileage. Okay fine, no warranty. I was quoted about $175 for the battery and $60 to install it. Yikes! That's right! Then when I started checking around theirs was the best price, believe it or not. FYI, the battery requires "professional installation," so just anyone can't put it in. So, when I called back to schedule to get it in JUST TO REPLACE THE BATTERY, I was told the soonest would be August 8th. Unbelievable! A week and a half to get a new battery purchased and installed. Can you imagine? I guess I should carry a set of jumper cables around in my back pocket and the car oozing battery acid for 11 days, until they can find the time to get me in for a simple BATTERY REPLACEMENT. Come on. Unfortunately, I am being compelled to go get a $290 replacement (battery & install) from another dealership, who could actually get me in, in less than 24 hours. Oh, and they had the decency to tell me about a coupon that knock the price down closer to this dealership. More
Great experience Had a great car buying experience thanks to Davis Knabb, who is an awesome salesman and young man. Will be using these guys in the future. Had a great car buying experience thanks to Davis Knabb, who is an awesome salesman and young man. Will be using these guys in the future. More
David Greer was truly phenomenal to work with. The terms weren’t favorable at first, but was way better than a bad car deal situation that I was in previously that I desperately needed to get out of. So tha weren’t favorable at first, but was way better than a bad car deal situation that I was in previously that I desperately needed to get out of. So thankful to be in the vehicle that I wanted to be in, plus a lower interest rate while still being able to roll in negative equity from my previous car. Thank you so much for your diligence and support. Hihly recommended! More
Great overall dealership! Second new Tiguan that I purchased in the less then 2 years. Kenny Loh did a great job! He is very customer focused and knows his stuff. Next time I am in need of another VW, purchased in the less then 2 years. Kenny Loh did a great job! He is very customer focused and knows his stuff. Next time I am in need of another VW, Kenny & Tom Bush will be the place that I will go to! More
Awesome car buying experience.. Todd our salesman did a great job, especially with Covid19, smooth as could be. 0% finance. Great job Very exciting. Y great job, especially with Covid19, smooth as could be. 0% finance. Great job Very exciting. Y More
Don Mooney was an excellent sales representative. Walked us through the features of the new Tiguan we bought and was a very painless process. Highly recommend him and Tom Bush for the sales staff there. us through the features of the new Tiguan we bought and was a very painless process. Highly recommend him and Tom Bush for the sales staff there. More
Great experience the second time around as well; Jim the sales manager was super reasonable and helpful and Johnson Dore paid attention the same as before to all the details important to me; I highly recomm sales manager was super reasonable and helpful and Johnson Dore paid attention the same as before to all the details important to me; I highly recommend and wouldn’t hesitate to come back a third time to this Tom Bush dealership More
Me and my wife had a great experience at Tom Bush. LT helped us out and was very respectful, informative and not pushy at all. We were in and out in a few hours and are very happy with out new Atlas. I w helped us out and was very respectful, informative and not pushy at all. We were in and out in a few hours and are very happy with out new Atlas. I would highly recommend this to family and friends for a stress free buying experience. Definitely a Five Star experience. More

