Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 8,387 reviews
Stress Free I had done a lot of research before I decided to buy a brand new truck. I went around to a few dealerships and no one could beat the price of Tom Gill I had done a lot of research before I decided to buy a brand new truck. I went around to a few dealerships and no one could beat the price of Tom Gill. When I got to Tom Gill I met Brandi Martinez and she was great! She truly made me feel relaxed and wasn't pressuring me into anything I didn't want. Brandi understood what I wanted and helped me follow the process to achieve that. She made the whole car shopping experience actually enjoyable and stress free. Since I had a lot of specifics of what I wanted on my truck Brandi let me know it'd be a build, which I knew coming in. Since it's been ordered she's been awesome at communicating with me and letting me know the steps my truck is going through and even got me a tracker number. I definitely didn't feel forgotten about after giving her my business and would strongly recommend Tom Gill Chevrolet to anyone, especially Brandi Martinez. She's great! More
Hassle Free Tom Gill Chevrolet, and specifically Brandi Martinez, were great. I worked for about a week with Brandi via phone calls and emails. On the day i was s Tom Gill Chevrolet, and specifically Brandi Martinez, were great. I worked for about a week with Brandi via phone calls and emails. On the day i was scheduled to come in she had lined up two trucks that met my requirements, after a test drive and a great deal i purchased a new 2015 Silverado. If your looking for a dedicated sales person give Brandi a call.. More
Nate was amazing Nate was our salesman and he was awesome. We had never bought a new car before. We were scared and nervous going in. As soon as we met Nate all that w Nate was our salesman and he was awesome. We had never bought a new car before. We were scared and nervous going in. As soon as we met Nate all that went out the window. He made us feel so comfortable and he didn't pressure us at all. He was exactly the opposite of what we were expecting (in a good way). Thank you Nate, we will be coming to see you every time we need a car and we will be sending all of our family your way. More
Wonderful customer service Ken was amazing with his knowledge and customer service. Even the concession people were extremely friendly and made us feel very welcome. They defi Ken was amazing with his knowledge and customer service. Even the concession people were extremely friendly and made us feel very welcome. They definitely need more financial managers. The wait was 4 hours to complete the paperwork. I had to go back the next day to finish up because the wait was so long. The financial manager was very apologetic and worked as fast as humanly possible but it is too much for one person. More
Exciting David Skiles was my salesman he was fast friendly and efficient! The no haggle price was the one of the many things that eliminates the stress of b David Skiles was my salesman he was fast friendly and efficient! The no haggle price was the one of the many things that eliminates the stress of buying a new car and all the friendly assistants waiting to make you day even better by putting you in that car you've always wanted! Thank you David Skiles and Tom Gill Chevrolet , You are # 1 !!! I referred a co-worker back to Tom Gill Chevrolet and she was also please with her results!!! More
very helpful Willing to help you get to where u want to be on your payment. I will be back in the future thank you very much. Willing to help you get to where u want to be on your payment. I will be back in the future thank you very much. More
Great Buying Experience! Brandi Martinez put up with me for almost 4 hours, going over the top to find the 2015 Malibu that I wanted and then locking-up the deal. All that wa Brandi Martinez put up with me for almost 4 hours, going over the top to find the 2015 Malibu that I wanted and then locking-up the deal. All that was left to do was to get my new Malibu transferred to Tom Gill Chevy from Indianapolis, but that fell apart for reasons that were out of Tom Gill's hands. They ended-up putting me in a new Impala, with all the options I wanted, at the same price as the Mailbu! Brandi is detail oriented, very knowledgeable, very patient, and makes sure that her customer understands what she's doing the whole way. Come delivery time she spent about a half hour in the car with me, pairing my phone to the "Infotainment System," setting-up OnStar and the SeriusXM radio, and showing me how to use all of the bells & whistles in this car. Ask for her by name, and if she's out that day, find out when she'll be back and wait until then - you'll be glad you did. Susan Clarke wrapped-up the business-end of my purchase. She knew what she was doing, explained what she was doing and what it was that I was signing, explained the purpose of all of the documents, was patient when I asked questions or read some of the fine print, and is quite capable dealing with an ornery computer that doesn't always want to compute :) And she took extra time to make sure that I was aware of all of the long-term advantages (including a free set of new tires down the road) of letting Tom Gill's service department take care of the Impala's scheduled maintenance. Great experience! More
Best Experience EVER!!! I was amazed at how easy this experience was! Jennifer and everyone involved where so amazing to deal with. Jennifer was so informative, kind and comp I was amazed at how easy this experience was! Jennifer and everyone involved where so amazing to deal with. Jennifer was so informative, kind and compassionate about making sure we understood everything. I would highly recommend her to everyone!!!! All of these wonderful ladies we dealt with are an absolute asset to the Tom Gill Team!!!! Thank You So Very Much!!!! Conley & Shanna Neal More
Best sales person...ever Steve was very patient as I weighed my options. He worked within my budget and helped show ways that I could maximize my dollar. He also gave me the s Steve was very patient as I weighed my options. He worked within my budget and helped show ways that I could maximize my dollar. He also gave me the space I needed to browse while still being accessible to answer questions. More
Thanks for an easy puchase I was very impressed with this dealership the first thing they do when you walk in the door is introduce themselves and offered you a beverage. Maria I was very impressed with this dealership the first thing they do when you walk in the door is introduce themselves and offered you a beverage. Maria is the nice lady I got to deal with she was great I told her what I was looking for and she made a list in no time. We went to the lot and test drove a car and then did some more browsing so wasn't pushy or anything and went to every car that caught my eye and told me about them, she was very helpful and had a great since of humor and was just great to be around. When we went back to financing she went to put on the temp license plate, even though they closed an hour after we got done signing papers she stayed to help me setup Bluetooth on the car and pointed out some other things that I had questions, she would not leave with out all of my questions being answered loved dealing with maria and would definitely recommend people to her. The other person I would like to give some credit to is laron our finance guy he explained all the paper work to me and would not move on to next one till I fully understood every piece of paper I was signing, he was very honest about the gap insurance and the protective services and also was very helpful. Maria and Laron keep up good work and thanks for the help and making it the best experience at a dealership. More