Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I have been a customer of Tom Gill Chevrolet for four years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and res years and have only good things to say about my experience with the service department. All of the service advisers have treated me with care and respect. As consumers I believe we often accept a very low level of customer service, BUT I have been pleasantly surprised and delighted with the excellence and integrity with which I have been treated by Mike and all of the others in the service department. They have always gone above and beyond my expectations. There were mechanical issues with the new car I had purchased (which were not the fault of the dealership). Mike and the other service advisers, along with Jim Shrout, the service manager, were diligent in making sure everything was addressed and all things were handled to my satisfaction. They have always done what they have said they would do, and I am pleased to recommend them. More
We feel like Mark Miller, bent over backwards to do everything to make us happy and get us the vehicle we wanted. The only problem we had, was we could not get financed where we wanted, but the folks everything to make us happy and get us the vehicle we wanted. The only problem we had, was we could not get financed where we wanted, but the folks at Tom Gill found financing for us. I cant say that we would go back if we could not work with Mark Miller. More
I was brought to the dealership because i had heard of a new car called "cruze". When i first went in, i was freezing so i decided to get a coffee from the cafe and to my surprise, it was complimentary. The new car called "cruze". When i first went in, i was freezing so i decided to get a coffee from the cafe and to my surprise, it was complimentary. The woman that served me at the cafe was helpful in introducing me to the saleswoman that gave me all the details of the car. she was very informative and offered to pull the car inside so i wouldn't have to look at it in the cold. even though she knew i wasn't buying that day, she still gave me her full attention and didn't try to overwhelm me. my experience was wonderful from starting at the cafe and finished knowing that when i do buy a car, i will definately come back there! and, i was impressed to see that Mr.Gill was there and when i asked if that was unusual, i found out that he is there every day. More
My husband and I had to buy a car pretty quickly since his had completely stopped working. We looked online to find the best deal. We couldn't afford a new car, so we looked at used cars. Tom Gill's we his had completely stopped working. We looked online to find the best deal. We couldn't afford a new car, so we looked at used cars. Tom Gill's website showed a Ford Focus with a price in our range. I called the dealership to make sure it was still there, had great customer service on the phone and in person. They matched the price that was on the website. When we went to finacing the guy doing that was very helpful to get us the best rate for the loan. So overall a great experience. We also had to bring the car back, and the service people were also very friendly. More
The service was great. He was very quick in finding us what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed he what we wanted. We were able to work out a price that we could afford. Everytime we stopped in someone would be right there to ask us if we needed help. Mark was very professional yet had a very friendly personality. We would not hesitate to come back. More
I have to express my satisfaction with Tom Gill Chevrolet as a dealership, and Mark Miller as a salesman. I made an appointment with the dealership with a specific vehicle in mind, and Mark and the staff ens as a dealership, and Mark Miller as a salesman. I made an appointment with the dealership with a specific vehicle in mind, and Mark and the staff ensured that the vehicles most closely matching what I was looking for were pulled to the front, washed, and ready for me to inspect and take for a drive. Mark went over all the details and features of the vehicles and ensured that I understood the tradeoff's associated with each one. During the test drive, the staff assessed my trade-in and had a very fair trade-in value assigned to my car when I returned. After I made my choice, Mark sat down with me and reviewed all the details of the transaction. Negotiations were done quickly and efficiently, and I received a very good price and a very good trade-in. It was by far the smoothest new vehicle purchase I've been through, and I've been through quite a few. I was treated very well by all of the staff at the dealership, from the sales staff to the finance department. I highly recommend Tom Gill Chevrolet and Mark Miller to my family and friends, and they have gone out of their way to ensure that I'm completely satisfied with my purchase. More
I have been with people at this dealership for many years and very happy with them. The other day I had a little problem with the car and it had to stay at the shop over night and Mike was so nice and helpf and very happy with them. The other day I had a little problem with the car and it had to stay at the shop over night and Mike was so nice and helpful to help me understand what had to be looked after. When I picked up the car the next day, Mike took the time to explain what was needed. I am very pleased and happy to have him on board. Thank you JS More
The service was very very great. Mark was waiting on me as i walked in the door and was very helpful in finding a vehicle that suited my need. Overall great experience with this whole staff and dealership. as i walked in the door and was very helpful in finding a vehicle that suited my need. Overall great experience with this whole staff and dealership. The vehicle I purchased was in very good shape, clean, and runs great. No problems so far. More
Following a breakdown far from my home, I found myself in Tom Gill's dealership. Alas, repair costs would exceed my 1997 truck's value. Mark Miller came to my rescue and presented very fair options for my tr Tom Gill's dealership. Alas, repair costs would exceed my 1997 truck's value. Mark Miller came to my rescue and presented very fair options for my transportation. As a result, I bought a used truck and am well pleased with my purchase. The entire Tom Gill staff were very professional from the tow truck driver and the service writer to the sales person, sales manager, and finance officer. All were very supportive and understanding of my predicament. I will recommend anyone to Tom Gill Chevrolet for sales and/or service. More
Somebody hit skipped my baby which was another GM Product. I heard good things about Tom Gill. I went in and I simply cannot say enough good things about everyone I have met there. I was shown a grea Product. I heard good things about Tom Gill. I went in and I simply cannot say enough good things about everyone I have met there. I was shown a great vehicle in my price range that is reliable, safe and perfect for what I need. Mark Miller treated me with respect during the entire sale and got me exactly what I needed. Michelle over in finance, was a doll and got me a good loan on great terms. Tom has himself one first class team working for him. Not to mention that little snack bar, what an oasis! This is the first time I have recommended a car dealership to anyone. I will be a repeat customer. More