
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Tom Gill Chevrolet does it right! the moment you walk into Tom Gill Chevrolet someone is asking how they may assist you. Whether it be for beverage, showing cars, etc. There's a food/d the moment you walk into Tom Gill Chevrolet someone is asking how they may assist you. Whether it be for beverage, showing cars, etc. There's a food/drink bar right when you walk in too! This team is top notch. Not to mention it's more of a grown ups toy box! More
Amazing! My car buying experience was awesome and easy! I felt valued and that the entire team at Tom Gill was genuinely concerned about getting me into a car that met my needs! Jennifer Newton picked out a I felt valued and that the entire team at Tom Gill was genuinely concerned about getting me into a car that met my needs! Jennifer Newton picked out a Traverse that was exactly what I was looking for...it was like she already knew me before I walked in! Not only do I love my new car, but I also love all the perks that go along with purchasing a car from Tom Gill! More
M.Self service The service I just received was unbelievably amazing. I literally just left the dealership and have to just let everyone know. I was traveling back fr The service I just received was unbelievably amazing. I literally just left the dealership and have to just let everyone know. I was traveling back from vacation down south in the middle of the night, I had about 3.5 hours left to go and my traverse stalled out. It would not restart. I called AAA and got it towed to the nearest dealership which was Tom Gill. I got a hotel room for me and my 3 kids right next door, at 7 am when they opened and talked to a very energic young man named Mack. He didn't skip a beat got my car in took my phone number, and told me to "head back to the hotel and relax that he's got it from here. And I will get you back on the road and home in no time at all!" Literally he had my car checked and had a new fuel pump put in and had me done by 830. I could not believe how amazing it was, I had already checked with the hotel to extend the check out time, thinking it was going to be an all day thing. It was all covered under warranty. And hands down the best service I have ever received. The kid really did care and just want everyone to know that tom Gill Chevrolet, is an amazing place to go! More
Do not Go to the Service Department at Tom Gill Bought the car a couple weeks ago. It threw an emissions code, so my sales guy made up a due bill to have it fixed. I went and dropped off the car and Bought the car a couple weeks ago. It threw an emissions code, so my sales guy made up a due bill to have it fixed. I went and dropped off the car and had a sinking feeling that something was going to happen to it. It did. The Service Department said everything would be fine with it, but they had to take to Chrysler to have it serviced. Anyway, they were unable to get it into Chrysler until a week later. I went ahead and called to tell them I wanted the car in my possession until it was due to be worked on by Chrysler. I go to pick up the car and there is a dent in my $24,000 car on the driver side door. I tell them it wasn't there before, but they argued with me and claimed that they had made note of it before I handed the car over to them. Before I took it in, I knew it had a scratch that was fairly noticeable, but definitely no dents in the door or anywhere on the car. My eye went directly to the dent when they pulled up the car. I asked that they at least take responsibility for it. They did not. Now I have a car I paid $24,000 for that has a dent from Tom Gill's Service Department that I haven't even owned for more than a month. The most frustrating thing is their director, Tim Gortz, was very rude and short with me on the phone when I was trying to resolve the issue. Being rude doesn't help and it's lost you a customer. You can buy a car from here, but DO NOT get your car serviced here, as they don't care for other's property. More
Great service! My car was totaled, and this dealership helped me get back on track. The employees were very helpful and considerate in helping me find the right car My car was totaled, and this dealership helped me get back on track. The employees were very helpful and considerate in helping me find the right car for me. More
Great deal and great service Brain made it a great experience, and I got a great deal on the car! Brian even went out of his way to drive an item I left in my old car out to me. Brain made it a great experience, and I got a great deal on the car! Brian even went out of his way to drive an item I left in my old car out to me. More
Great experience buying a car Brian was very helpful. Not pushy. Gave us plenty of space and time to make a decision. Brian is very knowledgeable of the cars and the process we wen Brian was very helpful. Not pushy. Gave us plenty of space and time to make a decision. Brian is very knowledgeable of the cars and the process we went through. More
Absolutely amazing I just bought a Cruz from the dealership about a month ago, I stopped to put gas in the car at a nearby gas station, and when I came out my tire was f I just bought a Cruz from the dealership about a month ago, I stopped to put gas in the car at a nearby gas station, and when I came out my tire was flat. I call the service dept and asked what I should do. Without hesitation a young man named Mack came to my rescue, he showed up in his own personal car filled up my tire and followed me down the street to the dealer. He checked me in repaired my tire (apparently I ran over a nail) and got me back on the road. The customer service was absolutely amazing and for that reason Tom Gill has made himself a customer for life. More
Best customer service around!!!! I went into the dealership known exactly what I was looking for and Chaz ensured that I go exactly what I wanted. He and the other stuff have gone ove I went into the dealership known exactly what I was looking for and Chaz ensured that I go exactly what I wanted. He and the other stuff have gone over and above to ensure that I was and am happy with my new car! More
Best experience I've ever had with a car dealership. Our salesperson went beyond to make us feel welcomed and not pressured. She was able to find the vehicle that we LOVE! I would definitely recommend Our salesperson went beyond to make us feel welcomed and not pressured. She was able to find the vehicle that we LOVE! I would definitely recommend Jennifer and Tom Gill Chevrolet. More