
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,440 reviews
buying new car Friendly staff liked the cafe and free car washes and this is number ten word hopefully I make it to twenty five soon ok two more words Friendly staff liked the cafe and free car washes and this is number ten word hopefully I make it to twenty five soon ok two more words More
Great Experience! My husband and I were in the market for a family friendly car as we are expecting our first child. Upon arriving, we were greeted by our sales associa My husband and I were in the market for a family friendly car as we are expecting our first child. Upon arriving, we were greeted by our sales associate, Chaz Reed. He was very professional and friendly. He asked what we were looking for and provided exactly that! We were very indecisive between a couple cars, and throughout our indecisiveness, Chaz was very patient and understanding. He even helped us try in the car seat to make sure it fit the car we were considering buying. Most salesmen I have encountered in the past are very pushy and only want to make a sale. Not Chaz! He's there to listen to your needs and help get you into a car that fits everything you are looking for. Falicia Ellis was also a huge help in getting us the most money for our trade in and finding credits that applied towards our new car purchase! I can't say enough good things about our experience at Tom Gill Chevrolet! Best car buying experience I have ever had! More
Excellent Customer Service! This was the third car we have purchased from Tom Gill -- excellent customer service and willingness to help get what we wanted. We highly recommend This was the third car we have purchased from Tom Gill -- excellent customer service and willingness to help get what we wanted. We highly recommend them from the sale to the service following our purchase. Thank you! More
Stress Free I had done a lot of research before I decided to buy a brand new truck. I went around to a few dealerships and no one could beat the price of Tom Gill I had done a lot of research before I decided to buy a brand new truck. I went around to a few dealerships and no one could beat the price of Tom Gill. When I got to Tom Gill I met Brandi Martinez and she was great! She truly made me feel relaxed and wasn't pressuring me into anything I didn't want. Brandi understood what I wanted and helped me follow the process to achieve that. She made the whole car shopping experience actually enjoyable and stress free. Since I had a lot of specifics of what I wanted on my truck Brandi let me know it'd be a build, which I knew coming in. Since it's been ordered she's been awesome at communicating with me and letting me know the steps my truck is going through and even got me a tracker number. I definitely didn't feel forgotten about after giving her my business and would strongly recommend Tom Gill Chevrolet to anyone, especially Brandi Martinez. She's great! More
Hassle Free Tom Gill Chevrolet, and specifically Brandi Martinez, were great. I worked for about a week with Brandi via phone calls and emails. On the day i was s Tom Gill Chevrolet, and specifically Brandi Martinez, were great. I worked for about a week with Brandi via phone calls and emails. On the day i was scheduled to come in she had lined up two trucks that met my requirements, after a test drive and a great deal i purchased a new 2015 Silverado. If your looking for a dedicated sales person give Brandi a call.. More
Nate was amazing Nate was our salesman and he was awesome. We had never bought a new car before. We were scared and nervous going in. As soon as we met Nate all that w Nate was our salesman and he was awesome. We had never bought a new car before. We were scared and nervous going in. As soon as we met Nate all that went out the window. He made us feel so comfortable and he didn't pressure us at all. He was exactly the opposite of what we were expecting (in a good way). Thank you Nate, we will be coming to see you every time we need a car and we will be sending all of our family your way. More
Wonderful customer service Ken was amazing with his knowledge and customer service. Even the concession people were extremely friendly and made us feel very welcome. They defi Ken was amazing with his knowledge and customer service. Even the concession people were extremely friendly and made us feel very welcome. They definitely need more financial managers. The wait was 4 hours to complete the paperwork. I had to go back the next day to finish up because the wait was so long. The financial manager was very apologetic and worked as fast as humanly possible but it is too much for one person. More
Exciting David Skiles was my salesman he was fast friendly and efficient! The no haggle price was the one of the many things that eliminates the stress of b David Skiles was my salesman he was fast friendly and efficient! The no haggle price was the one of the many things that eliminates the stress of buying a new car and all the friendly assistants waiting to make you day even better by putting you in that car you've always wanted! Thank you David Skiles and Tom Gill Chevrolet , You are # 1 !!! I referred a co-worker back to Tom Gill Chevrolet and she was also please with her results!!! More
very helpful Willing to help you get to where u want to be on your payment. I will be back in the future thank you very much. Willing to help you get to where u want to be on your payment. I will be back in the future thank you very much. More
Great Buying Experience! Brandi Martinez put up with me for almost 4 hours, going over the top to find the 2015 Malibu that I wanted and then locking-up the deal. All that wa Brandi Martinez put up with me for almost 4 hours, going over the top to find the 2015 Malibu that I wanted and then locking-up the deal. All that was left to do was to get my new Malibu transferred to Tom Gill Chevy from Indianapolis, but that fell apart for reasons that were out of Tom Gill's hands. They ended-up putting me in a new Impala, with all the options I wanted, at the same price as the Mailbu! Brandi is detail oriented, very knowledgeable, very patient, and makes sure that her customer understands what she's doing the whole way. Come delivery time she spent about a half hour in the car with me, pairing my phone to the "Infotainment System," setting-up OnStar and the SeriusXM radio, and showing me how to use all of the bells & whistles in this car. Ask for her by name, and if she's out that day, find out when she'll be back and wait until then - you'll be glad you did. Susan Clarke wrapped-up the business-end of my purchase. She knew what she was doing, explained what she was doing and what it was that I was signing, explained the purpose of all of the documents, was patient when I asked questions or read some of the fine print, and is quite capable dealing with an ornery computer that doesn't always want to compute :) And she took extra time to make sure that I was aware of all of the long-term advantages (including a free set of new tires down the road) of letting Tom Gill's service department take care of the Impala's scheduled maintenance. Great experience! More