
Tom Gill Chevrolet
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Tom Gill Chevrolet great customer service This is the 4th dealership we visited in two days and it was a completely different experience. The kids had lunch in the snack bar area. (Great foo This is the 4th dealership we visited in two days and it was a completely different experience. The kids had lunch in the snack bar area. (Great food and service!!) I was welcomed and spoken to by most of the sales staff as I entered the dealership. Jayson wrote up several deals on several cars and didn't complain or rush us one time. We were offered drinks etc more than 5 times :) The finance guy Rom worked wonders.. Tom Gill was extremely polite and thanked us for our business. I really think they have any dealership around beat with service. Also met Shaun in service dept and he explained several things and was extremely nice... We will never shop another dealer again! Thank you Tom Gill Chevrolet and Jayson Lopez!! More
You gotta keep Nate My husband, son and daughter had a very positive experience when purchasing their cars recently. They loved Nate and how they were treated. He's a k My husband, son and daughter had a very positive experience when purchasing their cars recently. They loved Nate and how they were treated. He's a keeper! More
customer Tony in service is the greatest he is always very polite and professional. He knows us by name and he's always sincere and friendly Tony in service is the greatest he is always very polite and professional. He knows us by name and he's always sincere and friendly More
First Car I want to say Thank You so much to the wonderful people at Tom Gill Chevrolet. Especially, Steve Fischer for taking a good part of the day (nearly 4 h I want to say Thank You so much to the wonderful people at Tom Gill Chevrolet. Especially, Steve Fischer for taking a good part of the day (nearly 4 hours) to answer any and every question I could possibly come up with. In the end it was the time and effort he put forward that really convinced me to get my first new car. Any and every concern I had Steve found a way to enhance my shopping experience. If you ware looking for a Chevy of any kind I recommend not only Tom Gill, If you have to talk to any sales rep make sure its Steve Fischer. More
new truck If Matt was not my sales person.I dont think I would have closed the deal.With his help and total understanding of my needs we went threw with it.When If Matt was not my sales person.I dont think I would have closed the deal.With his help and total understanding of my needs we went threw with it.When somone comes in and wants to pay cash,thay (me)dont need or want the run around.thanks to Matt it all turned out fine.Im hoping that when I take my 2014 truck in for chech up its dun right.Will see.thanks Matt your the best More
Tom Gill Chevrolet is Awesome! From the moment I walked into the dealership, Julian treated me like I was his mom. He welcomed me and asked all the right questions. He was tot From the moment I walked into the dealership, Julian treated me like I was his mom. He welcomed me and asked all the right questions. He was totally interested in what I had to say and what I wanted in a car. And he delivered. Everything I asked for I got and was never left in the dark about anything. He was welcoming and humorous and I would recommend Tom Gill Chevrolet to anyone looking for a car. I drove away with a new 2014 Chevrolet Cruze and I love it. Thanks again, Tom Gill Chevrolet, you are AWESOME! More
EXCELLENT!!! Thanks for all your help Steve. This is the second vehicle we have purchased from Steve. Took very good care of us. Very happy with the price. Exc Thanks for all your help Steve. This is the second vehicle we have purchased from Steve. Took very good care of us. Very happy with the price. Excellent service!! Thanks Tom More
Silverado Purchase Overall buying experience was very positive. I had previously bought a Tahoe from Tom Gill and was very happy with their service department and also Overall buying experience was very positive. I had previously bought a Tahoe from Tom Gill and was very happy with their service department and also their perks like the tire rewards programs, car washes, loaner cars, etc. so I was very interested in purchasing my new Silverado from them as well. It is a very well run dealership, where all the staff are courteous and helpful. Our salesman Jayson Lopez did a great job to locate the vehicle with the exact specifications we were looking for and was very prompt and responsive to all of our questions and requests. Also I felt he and the sales manager did whatever they could to get me as many discounts as possible. I would definitely recommend them to anyone in the area looking to purchase a new Chevy. More
Excellent Tom GIll Chevrolet experience My family and I were in the market for a new vehicle. We had narrowed our choices to the Malibu or Equinox. We visited Tom Gill Chevrol My family and I were in the market for a new vehicle. We had narrowed our choices to the Malibu or Equinox. We visited Tom Gill Chevrolet and had a wonderful experience. When we arrived at the dealership we met Matt Atkins. Matt assisted us through the process of purchasing a vehicle. We had recently driven a Malibu on an out of town trip and needed to test drive the Equinox. Matt set up our test drive and went through the features of the Equinox with us. He answered all our questions and provided us with the information to make our decision. Matt was never "pushy" (as some salesmen can be) and always gave us the courtesy of talking things over just amongst ourselves. We made our decision to purchase an Equinox. I had done some previous research on line and was comfortable with a price for the vehicle that would work for us. We sat down with Matt and with a little give and take reached an agreeable price for both of us. Matt made the whole process smooth and it was done in a short amount of time. Everyone at Tom Gill Chevrolet that we came in contact with was pleasant and professional and made the process enjoyable. We were impressed with the features of the Equinox and with the Tom Gill Advantage (such things as complimentary maintenance for two years and two full sets of tires). The next time we are looking for a vehicle our first stop will be Tom Gill Chevrolet. More
Nonresponsive, no follow-up communication, lack of interest They sent me a card about the recall for my Cobalt ignition replacement. I called on a Monday to schedule an appointment to get it fixed. I was twice They sent me a card about the recall for my Cobalt ignition replacement. I called on a Monday to schedule an appointment to get it fixed. I was twice routed to an answering machine and left a message. Later in the day, I finally reached a live human and was told the man handling the Cobalt recalls would call me back within 24-48 hours. Okay, Wednesday came and went, no call. It's now Thursday;72 hours later I call and once again get only voicemail at the service department. I inform them that 72 hours is unacceptable and if they don't need the business, they could at least let me know, otherwise I'll be forced to go to another Chevy service as I don't feel they're being responsive in a timely manner. Guess what? No return call. I'm amazed they have customers - probably only because of location convenience!!! Never will I have any further dealings with them! Apparently after reading other reviews elsewhere this is their modus operandi. Pitiful. More