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Tom Naquin Chevrolet Cadillac Nissan

Elkhart, IN

4.3
56 Reviews

2500 W Lexington Ave

Elkhart, IN

46514

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Showing 56 reviews

October 13, 2021

I worked with Joey and Sean they both were wonderful to work with and ill be buying more trucks from them More

by Jrobbins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey and Sean , Greg Fink
Oct 14, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

They said you are wonderful also! Thanks for the great review.

October 12, 2021

My boyfriend and I came in yesterday looking to buy a car. Danny Groves helped us out and ensured that we made the right decision. He looks out for his customers and we left very happy! More

by Breanamiller636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Groves.
Oct 13, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

Thanks for the great review. We appreciate the opportunity to serve your needs! Please let us know how we can help with any future needs.

October 12, 2021

Purchased a truck. Sean and Greg were great It was an outstanding experience. Great service! More

by tkshewmaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean—Used car Manager, Greg Fink
Oct 12, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

Thanks for the kinfd review and continued loyalty! Enjoy the new ride.

October 12, 2021

If you want a good buying experience for buying a new or pre-owned car or truck Tom Naquin is just the place to be. Good friendly vibes you will experience and maybe even a friend outside of buying a new ca More

by Jimmyz_wayz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Flick, Danny Groves, Sunny Camparone, Greg Fink
Oct 12, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

Thanks for being so loyal to our dealership. We appreciate all of the opportunities that you have allowed us to serve your transportation needs. Also, thanks for recignizing some of our associates that you think went above and beyond... Hope to see you again soon!

October 12, 2021

Danny is a great dude. Straight shooter. Values the customers time. Found me everything I wanted and needed in both vehicles I bought. Definitely recommend this dealer and Danny! More

by Caitlinsdad60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 12, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

That is a great review and we certainly appreciate it. Danny is a long time associate and many customers feel the same way you do. Thanks for the kind words.

October 12, 2021

I am very happy with the service. Demonte Thompson is a very good at his job, and I would recommend him to all my friends looking to buy a car More

by Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demonte Thompson , Greg Fink
Oct 12, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

Thank you...we think Demonte is doing a great job also. Being relatively new to our business I am sure he will appreciate the referrals! All the best!

October 12, 2021

Excellent customer service from the management down. Easy and comfortable to work with. Special thanks to Sean Fick and his team on creating a pain free process from finding a vehicle to the closing process. More

by zkrause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Fick
Oct 12, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

Thanks for the great review of our dealership and associates. We strive to provide unmatched customer service and great experience from start to finish.

September 30, 2021

Always a great experience at Naquin. Bought twice and service here all the time. Matt Iemma in service is great. More

by james.pearson35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Iemma, Greg Fink
Oct 12, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

You are just llike family to us! Thanks for the great review. We appreciate every opportunity to serve you and your family!

September 05, 2021

Update: Almost forgot to come on and update the outcome of all of this. Not only did I get the letter the day after buying this vehicle from a local bank that had told Naquin about a 4 point better interes More

by jjpetermann123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey, Sales Manager , Greg Fink
Sep 07, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

While we regret the circumstances we are certainly happy you found a better financing option. We are not at liberty to comment publicly about the details of your deal and it's financing provided. We do appreciate the business you have done with us.

Sep 07, 2021 -

jjpetermann123 responded

The only thing I regret is thinking that you all were somehow different from other car dealerships. A disgusting display of greed and an attempt to take advantage of someone…yuck.

July 17, 2021

If it was not for the jeep being what we wanted I would of walked out. The salesman Will, kind and helpful. To what he could do. There is no perks in buying from this dealership. I brought in a trade in wi More

by cynthiasingling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Fink
Jul 19, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

We thank you for the kind words about Will and how he treated you. We do regret the fact that you were disappointed about the aftersale offerings. We try to be very sharp with our pricing which makes it difficult to stay compettitive if you are giving out free oil changes and other ancilary items as all of that has a cost tied to it. Most of our feedback over the years (53 years to be exact) has been "give me the best deal and I will get my own oil changed"...so we try to fo what the mass consensus tells us. While our car wash may look older, it still does a fine job and we are happy to run your vehicle through at anytime. We run about 100 vehicles through it every day for our clients who get their vehic,les services here and for clients who purchase from us and we are ahppy to do so. Thank you for purchasing your vehicle from us!

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