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Tom Naquin Chevrolet Cadillac Nissan

Elkhart, IN

4.3
56 Reviews

2500 W Lexington Ave

Elkhart, IN

46514

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Showing 56 reviews

January 15, 2021

We were out diving in are 2021 new GMC diesel Truck and a systems failure came up on our screen. We drove to Tom Naquin to see what the problem was. The gentleman at the desk said they couldn’t help us and More

by fellerlittlep
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Fink
Jan 16, 2021 -

Tom Naquin Chevrolet Cadillac Nissan responded

We apologize for not having immediate availability. We hope the issue with your new GMC was not a major component and that you are back on the road enjoying your new truck.

Jan 16, 2021 -

fellerlittlep responded

Your response is very disappointing. I remember when I was a little girl and my dad would buy a new car from Tom Naquin every 5 years. He couldn’t say enough good things about Thad Naquin , sales and service staff. It’s very sad that is has gone so far down hill through the years.

March 12, 2020

We have purchased 6 vehicles from Tom Naquin and have great experiences each time. It really helps that they have great pictures of every car online with accurate descriptions. We knew what we wanted and More

by Cliff Clavin
Recommend Dealer
Yes
Employees Worked With
Tracey McDonald, Danny Groves, Matt Iemma, Greg Fink
Mar 13, 2020 -

Tom Naquin Chevrolet Cadillac Nissan responded

Hi Cliff, Thanks for the kind words about some of our staff. We appreciate your loyalty and look forward to the next opportunity to serve you.

March 12, 2020

Fast, simple, easy!! I called up the dealership interested in a preowned Ram1500 they had on the lot. Great price, and everyone was very pleasant to work with. This is the More

by Adam Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Fick, Greg Fink
Mar 13, 2020 -

Tom Naquin Chevrolet Cadillac Nissan responded

Adam, Thanks for the great review of our dealership.

March 09, 2020

Great experience, as always. Purchased first vehicle from them in 1984 and have purchased at least 10 more since. Professional, great deals, great service. I will be back! More

by Norm Peterson
Recommend Dealer
Yes
Employees Worked With
Greg Fink
Mar 10, 2020 -

Tom Naquin Chevrolet Cadillac Nissan responded

Norm thank you for your review of our dealership. We value your loyalty since 1984 and look forward to your next visit with us.

March 07, 2020

This is a test review. This is a great dealership! Fast friendly service you can count on. They even wash your car after an oil change. Prices seem very competitive as well More

by Tester
Recommend Dealer
Yes
Employees Worked With
Greg Fink
Mar 09, 2020 -

Tom Naquin Chevrolet Cadillac Nissan responded

Greg thanks for running the test for us. This is actually a 5 star review as everyone can see form the comments.

June 23, 2019

Happy Customer We needed to replace our leased vehicle and decided to look at a Nissan at Tom Naquin’s. From the time we were greeted by our salesman, Cory Kissel, More

by Wardlaw’s H and M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Kissel, Shawn
February 23, 2019

A good place to go. I bought a certified used car here almost 3 years ago, I haven't had one single problem with it, and I've brought it in for maintenance service as wel More

by OBM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Reyes, Curtis Frye, Rick Lord and Mike Goepfrich.
January 24, 2019

Consistently outstanding I've recommended 3 different people who have all purchased vehicles and were happy 1 in particular reestablished her credit. I've bought used and More

by BlueTide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Naquin, Thad Naquin, Leo Reyes, Mark Reda,
November 26, 2018

Grand Customer Service I was desperately in need of a dependable running vehicle after my auto accident I was involved in and after being with out for 3 weeks, I chose to sh More

by Kdog12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah H.
August 16, 2018

LYING CROOKS This place is crooked and dishonest!!! STAY AWAY!!! Due to non disclosed damage, additional visible damage was caused. When attempting to have this More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used Car Manager
Aug 16, 2018 -

Tom Naquin Chevrolet Cadillac Nissan responded

Mr. and Mrs. Hashberger we certainly regret your frustration however Nissan warranty does not cover damages caused by road hazard or collision. You have owned your Nissan for 4 months and 5,000 or so miles. We are happy to provide you with a low cost estimate to repair your vehicle. We are sorry that you feel this is somehow our fault.

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