Brett Bales
Brett Bales at Tom Pappas Toyota

Brett Bales

Finance Manager

Tom Pappas Toyota

10011 Spencer Rd
St. Peters, MO 63376

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4.8
95 Reviews
4.8

95 Reviews

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95 Reviews of Brett Bales

April 07, 2026

Dealership Rating
Employee Rating

I had a great experience. Everyone was supportive and eager to help. They made my process super easy! Thank you! More

by Elizabethtitus122980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Apr 08, 2026

Tom Pappas Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

March 31, 2026

Dealership Rating
Employee Rating

I had an outstanding experience working with Ryan at Pappas Toyota. From start to finish he made the entire process smooth and stress-free, answering all my questions and never making me feel pressured. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Apr 01, 2026

Tom Pappas Toyota responded

Thank you so much for the great review and recommendation! Our team is here for any future needs, and we wish you many happy miles. Come back to see us!

March 17, 2026

Dealership Rating
Employee Rating

My experience at Pappas dealership was great! Ryan was super helpful. Got exactly the car I was looking for. He made it quick and easy. Brett in Financing was also very quick and got me a great More

by shannonhalfacre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Mar 17, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding rating and your business! Our team enjoyed having you here, and we wish you many happy and safe miles. Come back to see us!

February 25, 2026

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Employee Rating

They were super friendly and helpful. They did not try to oversell us on things we did not need. More

by crsjpsdrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Feb 25, 2026

Tom Pappas Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 23, 2026

Dealership Rating
Employee Rating

They listen to our needs and helped pointed us in the right direction to our new vehicle. More

by benwikowsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Feb 23, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

February 08, 2026

Dealership Rating
Employee Rating

Tony was exactly what we were looking for he was not pushy he was kind , he was very knowledgeable. He made car buying easy. We would 100% recommend Tony. More

by gabebrownfxg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Overkamp

Feb 09, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

January 30, 2026

Dealership Rating
Employee Rating

Tony overkamp, great customer service. Great pricing from him. The second prius I've bought, in the past 4 years. We will be back when our other prius wears out. 2007 prius will be the nex More

by Johnchant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Overkamp

Feb 02, 2026

Tom Pappas Toyota responded

Thank you for the great review and your business! Our team truly enjoyed having you here, and we wish you many happy and safe miles. We hope to see you again!

January 27, 2026

Dealership Rating
Employee Rating

Awesome Ryan, our sales rep. We were comfortable to deal with him waiting for our turn for the Grand Highlander. We appreciate his help and professionalism. He is an Honest p More

by Ifakhani66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Jan 27, 2026

Tom Pappas Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

December 23, 2025

Dealership Rating
Employee Rating

A positive experience, made things easy to navigate and get a car deal done quickly More

by Ben O.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Dec 23, 2025

Tom Pappas Toyota responded

Thank you so much for the outstanding rating, Ben! Our team enjoyed having you here, and we look forward to your next visit.

November 20, 2025

Dealership Rating
Employee Rating

Very friendly and smart car salesman and financing team. Was an amazing experience and would recommend to all my friends and family. Thank you guys so much! More

by harisk1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Holliday, Ryan Lauer

Nov 20, 2025

Tom Pappas Toyota responded

Congratulations on your purchase! It was wonderful having you here, and we wish you many happy miles. When it is time for service, we are here to help!

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