
Tom Pappas Toyota
St. Peters, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly Ryan Ferguson or Fergy was friendly and assisted us in finding the car that would meet our needs. The financial dept. was also helpful and informativ Ryan Ferguson or Fergy was friendly and assisted us in finding the car that would meet our needs. The financial dept. was also helpful and informative. We had previously purchased a Hylander, which we still own and wanted to try them again. We were not disappointed. More
Great Customer Service and Extremely Professional! I worked with Ryan Ferguson and Nick Yuede to purchase our new Hylander. The entire experience was great from beginning to end. Their were no tricks I worked with Ryan Ferguson and Nick Yuede to purchase our new Hylander. The entire experience was great from beginning to end. Their were no tricks or hidden costs and my wife and I found the process efficient and professional. I would highly recommend this Dealership, Ryan Ferguson and Nick Yuede to anyone looking to buy and new or used car. Thanks Again! More
"EXCEPTIONAL CUSTOMER SERVICE" I have worked with Frank "THE TANK" Walsh for the past several years. I have leased my last two vehicles and Tank has provided me with excellent serv I have worked with Frank "THE TANK" Walsh for the past several years. I have leased my last two vehicles and Tank has provided me with excellent service every time I come to Pappas. I was unsure of what model I wanted and Tank went above and beyond to help me find the right vehicle for me. I had a hard deciding on exterior color, interior design, and options that were available, but he made sure I was completely satisfied from the moment I walked in till the moment I left. I know every time I visit Tank at Pappas I will be getting the best customer service available!!! More
Awesome Dealership!!! I have had a couple of experiences working with Pappas dating back to the 80's. Half of the employees are still there which says something considerin I have had a couple of experiences working with Pappas dating back to the 80's. Half of the employees are still there which says something considering the turnover rate within the industry! It was the the best experience ever from calling/walking in the door to the last piece of paperwork signed. Fergy (Ryan Ferguson) was extremely professional through out the entire experience as well as being one of the most knowledgeable salesmen I have ever dealt with. Mike Weaver is hands down the most knowledgeable finance manager (as well as loving his job and having fun while doing it!!) we have ever dealt with. Autumn explained how the nav worked as well as everything else in the vehicle and she really knows these cars inside and out. Not ONE problem. We will def go back for future vehicles. Thanks Ryan, Mike, Autumn, and Pappas for a great experience all around!! More
The BEST! I have dealt with several dealers. Pappas is the best! Not only does the dealership have a wide selection of vehicles to choose from, their #1 rep R I have dealt with several dealers. Pappas is the best! Not only does the dealership have a wide selection of vehicles to choose from, their #1 rep Ryan Ferguson is simply the best overall associate I've ever dealt with. I highly recommend Ryan and Pappas for all your needs. More
Nice facility. Poor product knowledge. Rude Sales managers I recently went to Pappas Toyota to test drive a used truck. The saleswoman I worked with (name escapes me) was very nice and had good customer servic I recently went to Pappas Toyota to test drive a used truck. The saleswoman I worked with (name escapes me) was very nice and had good customer service skills. She did not have any knowledge of the vehicles that she was trying to sell. I asked several questions about the history of the vehicle and asked if the timing belt was changed. The reply I received was, "well, they should have checked that when the truck was brought in". That was a poor attempt at putting someone at ease with no knowledge of the significance and importance of the maintenance of this belt. I was asked if I wanted my vehicle appraised for trade-in. Sure, why not? What can it hurt? She took my keys, gave them to another guy (sales manager?) and he walked right out and got into my car and drove away. He did not come up and introduce himself, he did not say a word. I think it would be common courtesy to introduce yourself to someone before you drive their car. I would sure like to meet a person before they drive mine. The pricing was high, but that was not a huge problem to me because customers cannot always gauge demand of a vehicle. It was about $3500 over blue book and I was told the internet and phone traffic of this vehicle was so high that they were raising the price $1000 that evening. I also looked at a 4runner for a potential 3rd vehicle. The internet add showed 196,000 miles and the price was 7500, (a little high, no big deal). I found out when I arrived that the vehicle actually had 262,000 miles for 7500. The used vehicles are overpriced, I honestly cannot comment on the new vehicles. I apologize for not having names, but I also didn't plan on having a bad experience. I will not do business with them in the future, nor will I recommend anyone to them. More
Awesome Experience You won't regret working with the Pappas team. My wife and I went looking for a Toyota Highlander and from the moment we met Mark Weyers, we didn't w You won't regret working with the Pappas team. My wife and I went looking for a Toyota Highlander and from the moment we met Mark Weyers, we didn't want to go anywhere else. He made the buying process easy and is a great asset to Pappas. He knows the "ins and outs" of Toyotas and answered all of our questions as well as the one's we didn't know to ask! It's a hour drive to Pappas but we will continue to use Pappas for all of our car buying needs. Compared to other dealerships we went to, Pappas stands above them. It was a pleasure working with Mark. More
Wonderful sales experience! Very friendly helpful salesperson! Jessica Duran went way past what I expected in the car shopping/ buying experience. She actually made the process f Very friendly helpful salesperson! Jessica Duran went way past what I expected in the car shopping/ buying experience. She actually made the process fun! I would definitely recommend her to anyone interested in a new car! More
Great Job We had bought a car from Mark Garner 7 years ago and after talking to Mark for a few minutes he asked us how our corolla was doing. We didn't mention We had bought a car from Mark Garner 7 years ago and after talking to Mark for a few minutes he asked us how our corolla was doing. We didn't mention the model that we had bought previously. This made my wife and I feel that we could trust Mark. Mark took the information on the Tundra that we wanted and didn't try to up sale us into buying a more expensive model. We would buy from Pappas again and Mark again. More
Exceptionl Service - Always! There has never been a time when we've shopped at Pappas Toyota and service wasn't exceptional. Mark Garner truly goes above and beyond to make our e There has never been a time when we've shopped at Pappas Toyota and service wasn't exceptional. Mark Garner truly goes above and beyond to make our experience a true pleasure. He truly knows what customer service is. He does what he says he's going to do, when he says he's going to do it, and exactly how he says it's going to be done. It's the service that Mark provides that will always keep us shopping at Pappas Toyota! More