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Tom Pappas Toyota - Service Center

St. Peters, MO

4.8
263 Reviews

263 Reviews of Tom Pappas Toyota - Service Center

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October 03, 2022

Parts ordered arrived quickly. Got my truck in on time, and they finished earlier than I was quoted. Waiting area was nice enough for me to work remotely. An altogether painless More

by Miha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nettler
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for your business!

September 26, 2022

Pappas Toyota has always treated me and my vehicles with the utmost care. I've purchased 3 vehicles through them. The staff is friendly and very honest about work needed on my car. I don’t hesitate to mak More

by johnnys1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the employee
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for trusting your car with us!

September 22, 2022

Service advisor Pat Ragan is always great to work with. I trust him to only recommend service that is needed for my vehicles. More

by terryd63376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Terry!

September 22, 2022

Scheduled service w/Pappas for my 4Runner & my wife’s RAV4, service drive was receptive when we arrived. My service rep (Darin) informed us of the type of service required and showed us the waiting area More

by Bob E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Bob E responded

Highly recommend Darin at Pappas Toyota if/when you need service on your Toyota.

September 22, 2022

Darin is such a GREAT Service Advisor. Always answers any questions I may have. I like bringing my 4 Runner to Darin knowing its in great hands. More

by Alwayshappyhour83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

We appreciate your business!

September 22, 2022

The staff is so friendly and very honest about work needed on my car. I don’t hesitate to make my regular appointments with the dealer because they are comparable to other mechanics in price and I know More

by dm7958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trudy (cashier)
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for bringing your car to us!

September 17, 2022

Service writers are Always polite and keep you properly informed if any other work is needed and keep you informed of the progress of your vehicle More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Larry!

September 17, 2022

Service advisor Rigby, and rental advisor Meaghan, were prompt, courteous, and very easy to deal with More

by Theo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan in rental, 10 out of 10 stars
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Theo!

September 10, 2022

Darin Rigby in service was awesome. He always goes above and beyond. Darin is super friendly and very knowledgeable.. Thanks Daringly for your efforts. More

by msgreenfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

We appreciate your business!

September 10, 2022

They always treat me with respect and as a valuable customer. They are friendly and do the job right. More

by Jason700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Badalamenti
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you Jason!

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