
Tom Peacock Cadillac
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 279 reviews
Worst costumer service I was under warranty and was charger 200 for reprogramming the windshield wipers after my battery was changed by them a month back and some my windshield wipers got de programmed charger 200 for reprogramming the windshield wipers after my battery was changed by them a month back and some my windshield wipers got de programmed. Worst customer service ever don’t believe any sales rep when u get car worked or the warranty they will still charge u. More
Thank you Ron Samples, great representative. He has helped us out and we appreciate him He has helped us out and we appreciate him More
The staff here is always so pleasant and very thorough when they pick up my car as well as returning it. Will definitely continue to use Tom Peacock in the future! when they pick up my car as well as returning it. Will definitely continue to use Tom Peacock in the future! More
Always amazing customer service. They are prompt and curious. The staff is very knowledgeable and professional. Thank you They are prompt and curious. The staff is very knowledgeable and professional. Thank you More
Daniel was great salesman that goes above and beyond! ! Thanks for such knowledge and patience. ! Thanks for such knowledge and patience. More
My service was excellent and all expectations were met. I would recommend them to anyone. I would recommend them to anyone. More
By far the most stress free and seamless car buying experience I’ve ever had. Jeff was amazing and I was in and out in just about 2 hours. Top notch service, I know where I’m sending my friends and fam experience I’ve ever had. Jeff was amazing and I was in and out in just about 2 hours. Top notch service, I know where I’m sending my friends and family from now on. More
I’m so happy being a customer with Tom Peacock I’ve bought two vehicles . And Mr. Alvis Young has always helped us with our customer service. We need more people like him.. Thank you bought two vehicles . And Mr. Alvis Young has always helped us with our customer service. We need more people like him.. Thank you More
Extremely Disappointed. The salesman, Mr. Tommie Simeon has gone above and beyond to assist. He has been great. Alvis Young, service dept, has struggled to provide good serv The salesman, Mr. Tommie Simeon has gone above and beyond to assist. He has been great. Alvis Young, service dept, has struggled to provide good service. My concerns have been treated as low priority and unimportant. Problems Day 1 of driving the SRX, 30,000 miles off the lot. Car returned Day 1 and 3 subsequent times the first month but was told all was well each time. Several days to respond with status each time. Car repairs needed several times since purchase. Currently in shop and told I need to look for a discontinued part and return for shop to service. Paid $4100 for this same problem less than a month ago. The same warnings on the dash. Ugh! More