Tom Wood Ford

Easy appointment. Problem diagnosed & work completed quickly. Will be back v v v v v v v v v v v v v v v quickly. Will be back v v v v v v v v v v v v v v v More

We very much enjoyed working with Patrick Wade who helped us find the right vehicle for us. He was extremely patient and helpful with our many many questions. We would want to work with him again on the next us find the right vehicle for us. He was extremely patient and helpful with our many many questions. We would want to work with him again on the next purchase More

Service was for the same type repair 6 months ago. Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no reason. This is typical for Tom Wood service. More

Everything was really good for my repairs even ones covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor their promise to do it More

Kay and I had a delightful experience at your dealership. It was interesting negotiating the deal with face mask in place!! Hats off to Bill and Bob It was interesting negotiating the deal with face mask in place!! Hats off to Bill and Bob More

Amazing 10/10I’d give Greg Moore six stars if I could! Amazing 10/10 I’d give Greg Moore six stars if I could! Greg made it super easy to get myself taken care of. The best! Amazing 10/10 I’d give Greg Moore six stars if I could! Greg made it super easy to get myself taken care of. The best! More

Worked with DeWayne in service to Have my F150 repaired. He talked to warranty company and made sure all repairs were covered and kept me in the loop throughout the process. Repairs were made in a timely ma He talked to warranty company and made sure all repairs were covered and kept me in the loop throughout the process. Repairs were made in a timely manner and I had my vehicle back quickly. No problems. Great customer service More

Airbag recall service They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. They were fast, efficient, and friendly. More

I am very disappointed! After all my years of being a Ford customer I have never been so poorly treated or lied to as much as I have been by Tom Wood Ford! Never again will I seek their assistance in any Ford customer I have never been so poorly treated or lied to as much as I have been by Tom Wood Ford! Never again will I seek their assistance in anything wrong with my vehicle! More

Sarah my service advisor was awesome. She answered all of my concerns and even took time out of her busy day to personally address one of my concerns. She is a great example of outstanding customer service. my concerns and even took time out of her busy day to personally address one of my concerns. She is a great example of outstanding customer service. More