Sign In
All Salespeople
Sales Department
This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Tom Wood Nissan
4.9
488 Lifetime Reviews
4150 E 96th St, Indianapolis, Indiana 46240 DirectionsSales: (317) 848-8888
Service: (855) 523-5974
Parts: (855) 567-1457
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews By Type
Showing 488 reviews
December 11, 2019
"Getting the best deal no pressure"
- sjpeck1994Brain was great. He did not pressure me to do anything and was very detailed when explaining all the process and outcomes of each situation we discussed. Deff go see him!!
Read MoreEmployees Worked With
Helpful December 03, 2019
"New Nissan Rogue "
- tpatterson0313
This was my first time buying my own car and Scott was very knowledgeable which made me feel that I could trust him. He was always straight forward with me, very flexible and prompt in responding to me.
Read MoreEmployees Worked With
December 02, 2019
"Stopped in to look at a used rogue and it was sold when I..."
- gohanshmohanStopped in to look at a used rogue and it was sold when I got there, but Alex Spradlin helped us find a similar one that worked just as well go see Alex!
Read MoreEmployees Worked With
None
December 02, 2019
"Stopped in at Tom Wood Nissan a looked at a Rogue,..."
- Sarah_HStopped in at Tom Wood Nissan a looked at a Rogue, Pathfinder, and a Murano. Got Alex as my salesperson. Couldn’t have been better, he was very knowledgeable and patient and went through the time to explain features on each vehicle! If you go ask for him.
Read MoreEmployees Worked With
Alex Spradlin,
November 26, 2019
"Friendly service; nice shuttle service. But beware the..."
- KayFriendly service; nice shuttle service. But beware the pricing. When I called for a price on a basic oil change I was given a price and then it was $20 more due to ‘disposal fees’ and such. Not cool. Tell me the price I’m going to pay when asked...since you know there will additional costs. Or at least mention it will be more when asked about prices.
Read MoreEmployees Worked With
Don’t remember
November 26, 2019
"Everything went the way it should. We found the car we..."
- GBEverything went the way it should. We found the car we wanted on line. Came in and asked to test it, drove it around and started on the paper work to buy. Once all that was done we were on our way. They had a good number of slightly used cars to choose from. Find what you are looking for on line first, then head in.
Read MoreEmployees Worked With
November 20, 2019
"Excellent Service!"
- sohaisleyFrom the moment I drove onto the lot in my old car to the moment I drove off the lot in my new car, my experience was positive! The process of trading in my vehicle and leasing a new one could not have been easier. From service, to sales, to financing, my needs were met. Very happy with Tom Wood Nissan!
Read More
November 09, 2019
"Lure you in with false promises"
- LauraLie on their website about what warranty coverage is offered to get you in there and then won’t honor what’s listed. Also raise the prices shown online then make a big deal about coming down in price, saying “gone are the days of negotiating.” Take your business elsewhere is my recommendation. No deals to be had here.
Read MoreEmployees Worked With
Chip
