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Tom Wood Nissan

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.6
947 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 947 reviews

November 13, 2026

I needed a new Key fob, after I towed my car to Tom Wood my new key fob was ready within hour. Highly recommend!!! More

by MCKINNIENORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Nov 13, 2026 -

Tom Wood Nissan responded

Your recommendation means a lot to our team! Thank you for choosing Tom Wood Nissan and for sharing your experience. See you down the road!

November 13, 2026

It is always a pleasure visiting Tom Wood Niisan. Everyone is pleasant, knowledgeable and helpful. More

by wleander137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Kernodle (Service Advisor), Jo Jo Begley (Acqusitions) and Quin (Service Tech) were all a pleasure to deal with.
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Nov 13, 2026 -

Tom Wood Nissan responded

Thanks a million, from the Tom Wood Nissan Team!

November 12, 2026

New car purchase. Kevin was great! Highly recommend. Been dealing with Tom Wood for any years. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2026 -

Tom Wood Nissan responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Tom Wood Nissan!

November 12, 2026

We waited for a battery replacement and an oil change everyone we dealt with was gracious and it was finished in reasonable time. I was happy with the experience More

by Dalpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 12, 2026 -

Tom Wood Nissan responded

We're happy to hear you feel confident in our work! Thank you for choosing Tom Wood Nissan and sharing your support for our team. We hope to welcome you back next time!

November 06, 2026

Love Erin and the crew at Tom Wood Nissan service dept. They always do their best to keep my vehicles running well at best possible cost, and they are exceptionally nice. Won’t take my vehicles anywhere e More

by AMBarbera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin in Service
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Nov 07, 2026 -

Tom Wood Nissan responded

We appreciate your trust and five-star review, AMBarbera! It's great to hear our team is always helpful at Tom Wood Nissan. We look forward to seeing you next time! Safe travels!

November 04, 2026

When we bought our car Jason was great as our salesman! That was the highlight of my experience at Tom Wood Nissan. The service department there is less than ideal. Every time I go there they are always up More

by mdfmunro04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2026 -

Tom Wood Nissan responded

I appreciate your feedback, though I'm sorry our service did not meet your expectations. We recognize that there's always room for improvement, and we would love the chance to discuss your concerns further. While I search for your contact information, please feel free to call me. Best, Katie Marks - Service Manager - (317) 688-6025

November 04, 2026

The Greatest ever, thank you Tom Wood for all u do, very happy!! Thanks you! More

by Almedia Phipps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2026 -

Tom Wood Nissan responded

All of us at Tom Wood Nissan appreciate your great review, thank you!

November 03, 2026

Erin was phenomenal and very communicative. I like the video they do of the entire car which is helpful! More

by Jasmine R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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Nov 03, 2026 -

Tom Wood Nissan responded

Jasmine, we love hearing that Erin provided clear communication and helpful insights into your car's condition! Thank you for choosing Tom Wood Nissan and for sharing your five-star review! See you next time!

November 03, 2026

I was completely discussed with service. Came in with an appointment and the representative (Erin) was to review service but NEVER showed up. I had to go to to the service desk to get an upd More

by Reardon2154@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin with a minus star
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Nov 03, 2026 -

Tom Wood Nissan responded

I'm sorry that your recent experience at our dealership fell short of expectations. Providing first-class customer service is our top priority, and I want to ensure these concerns are addressed. I will be in touch when I can; in the meantime, feel free to call me. - Katie Marks - Service Manager - (317) 688-6025

October 31, 2026

Karla and Chris were excellent. They made this easy and enjoyable. Thank you so much for helping me. I love my new Pathfinder!!! More

by Judykbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chavis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

Tom Wood Nissan responded

Congrats on your new Nissan Pathfinder, Judykbee! We're thrilled that Karla and Chris made the process easy and enjoyable. Thank you for choosing Tom Wood Nissan!

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