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Tom Wood Nissan - Service Center

Indianapolis, IN

4.6
160 Reviews
Call Service Center (463) 298-0209

160 Reviews of Tom Wood Nissan - Service Center

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October 11, 2024

Adrian was great! !!!! He was able to get me in and out within an hour! More

by Chi Chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
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Oct 15, 2024 -

Tom Wood Nissan responded

We are glad to hear that Adrian provided efficient service. Thank you for trusting Tom Wood Nissan with your automotive needs!

September 19, 2024

Great service, great staff. Comfortable waiting room but its the people that make the difference! Thank you for all that you do! More

by ekinht68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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Sep 19, 2024 -

Tom Wood Nissan responded

Thank you for the kind words! We're glad to hear that our team at Tom Wood Nissan made a positive impact on your experience. We appreciate your support and look forward to serving you again! Take care!

August 15, 2024

Kathi a Sevice advisor was amazing. I enjoyed spending time in Nissan while I waited for oil change More

by Vladimir Ostrovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathi service department
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Aug 16, 2024 -

Tom Wood Nissan responded

Vladimir, thank you for reviewing Kathi and Tom Wood Nissan! We look forward to seeing you next time!

August 02, 2024

Tom wood Nissan staff(service& sales) are great! My service experience with Erin was awesome! More

by Bakers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Tom Wood Nissan responded

We are thrilled to hear that you had an awesome experience working with Erin at Tom Wood Nissan. Thanks for the shoutout to our sales and service teams.

July 31, 2024

Service was quick and efficient and the work was done in timely manner and would recommend their service department . More

by bshmn49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis harris
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Jul 31, 2024 -

Tom Wood Nissan responded

Thank you for recommending our service department! We're glad to hear that the team at Tom Wood Nissan provided quick and efficient service. We appreciate your support!

July 26, 2024

Always have great customer service when using the service department. Great communication with process of service and any issues they may find. More

by bshoppell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wood
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Jul 26, 2024 -

Tom Wood Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear our communication and customer service met your expectations. See you next time at Tom Wood Nissan!

July 13, 2024

The service team members are pros. Very helpful and do not push unnecessary repairs. Very accommodating. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Riker 5 stars
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Jul 15, 2024 -

Tom Wood Nissan responded

Thank you for recognizing our service team at Tom Wood Nissan! We're glad to hear they were helpful and accommodating. Your feedback is much appreciated!

June 22, 2024

I’m Always a satisfied customer! Alexis was very courteous, pleasant and above all, honest. More

by 3JUs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jun 24, 2024 -

Tom Wood Nissan responded

We are glad to hear that Alexis and the team have provided kind and courteous service. Thank you for trusting Tom Wood Nissan with your automotive needs.

June 19, 2024

The Service Department, Ethan, did a great job with the multipoint inspection and specific issue I made them aware of. They worked with my Warranty company and communicated very effectively through the re More

by weavermike64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in Service was my primary contact
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Jun 21, 2024 -

Tom Wood Nissan responded

Thank you for the positive feedback, Mike! We're glad to hear that Ethan and our Service Department at Tom Wood Nissan provided excellent service and effective communication. We appreciate your support!

June 14, 2024

The service advisor Katie was fantastic in every way. She made sure to be communicative and answer any questions I had. She is a valuable asset to this company. The photos provided with the recommended s More

by sylviaflagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Marks
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Jun 17, 2024 -

Tom Wood Nissan responded

We're delighted to hear that Katie provided fantastic service and kept you well-informed during your visit at Tom Wood Nissan. Your feedback about the photos is much appreciated, and we'll be sure to share your kind words with her!

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