Tom Wood Subaru

Dealer charged me 2. 7% to use my credit card but did not tell me until work was done. I have had all my work done at this dealership oil changes, engine work , tires, We 7% to use my credit card but did not tell me until work was done. I have had all my work done at this dealership oil changes, engine work , tires, We have spent thousands of dollars keeping our car up to what they have said needed done and now they do this if they need the money that bad then they don’t need to service my car. There are others that can. More

Excellent service and good communication. Advisor constantly kept me updated along the way. The only place I service my car. Advisor constantly kept me updated along the way. The only place I service my car. More

This is only my second service for my auto. Carolyn was businesslike and enjoyable as well. She answered my questions. Carolyn was businesslike and enjoyable as well. She answered my questions. More

Felt a littie rushed through the process of explaining the features of the car. Did not get a clear understanding of the controls. Was told.we would be contacted by some one to go over the controls. Have the features of the car. Did not get a clear understanding of the controls. Was told.we would be contacted by some one to go over the controls. Have scheduled a half hour next Thursday to do that. Hope it is enough time. Reading owner’s manual, on page 181, lots more to go. Notes to understand otherwise we love the car More

After 5 1/2 years of absolute trouble, free ownership of the best car on the road, my check engine light came on. A small sensor needed to be replaced. Covered under my warranty! So I got the oil changed an the best car on the road, my check engine light came on. A small sensor needed to be replaced. Covered under my warranty! So I got the oil changed and they suggested I changed an air filter. Back on the road with the best riding best handling car I’ve ever owned and I’ve had a lot of different brands. I’ll never own anything else, but a Subaru and my family is jumping on board one at a time. Course this car just may last me forever because it is a Subaru. That +35 miles per gallon running at 75 miles an hour down the interstate, but very healthy 25 miles per gallon around town. Tom Wood Subaru is a very busy dealership because there are so many people now turning into Subaru Tom Wood is a high-quality dealership. Expertise everywhere you turn. Very considerate, thorough, and everything is done properly. More

We have always been happy with sales and service at this dealership. Great job. Keep up the good work. dealership. Great job. Keep up the good work. More

Everything was made very easy from start to finish. Salesman was very knowledgeable and able to answer any questions we had. Salesman was very knowledgeable and able to answer any questions we had. More

I made an appointment for a routine oil change & tire rotation. Took longer than the stated 1 hour. When I checked out, the service writer didn't include the multi-point inspection report with my receipt rotation. Took longer than the stated 1 hour. When I checked out, the service writer didn't include the multi-point inspection report with my receipt. This necessitated a second trip to the dealership to pick up the report. More

Tony was very helpful and did the right thing by me. Dealership needs to work on their Ai scheduling system as it did not work well for me. Dealership needs to work on their Ai scheduling system as it did not work well for me. More

Everyone we spoke to and worked with were very professional and thorough. We were treated with respect and it made the car buying experience a good one. professional and thorough. We were treated with respect and it made the car buying experience a good one. More