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Tom Wood Subaru

Indianapolis, IN

4.9
1,111 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,111 reviews

July 15, 2025

Horrible! !! Never ever take your vehicle here for repairs!! We have had our Subaru for a number of years and over the last few years have had the most horribl More

by RADReview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Tom Wood Subaru responded

It's disheartening to hear about your repeated frustrations with our service department. We strive for efficiency and reliability, so it's concerning that we've fallen short in meeting those expectations. Please reach out if you'd like to discuss this further or explore any solutions we can offer. Thank you, Russell Stevens - Service Manager - 317-705-7024

July 14, 2025

Buying a car is never an experience I have looked forward to, but Peyton was amazing. He wasn’t pushy and didn’t try to sell me anything extra. He was very patient, showing me everything about the car and he More

by janwmaes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PEYTON DORSEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Tom Wood Subaru responded

Thank you for sharing your feedback for our team at Tom Wood Subaru! We are thrilled that Peyton made your purchasing experience so positive and earned your future business. Congratulations on your new car!

July 03, 2025

We had a great experience. Nick was fantastic! He listened to what we wanted in a car and showed us our options. He was not pushy at all and instead, he really just gave us fac More

by Jgkaefer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Tom Wood Subaru responded

It's great to hear that Nick provided such a stress-free and informative experience at Tom Wood Subaru. Thank you for sharing your positive feedback! Enjoy your new car!

May 28, 2025

Clean and efficient and very friendly . Always there for me when i need them to be . More

by cortney.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel stevens is very careing .
May 28, 2025 -

Tom Wood Subaru responded

We're delighted we could deliver an excellent experience! - Tom Wood Subaru Team

May 28, 2025

Mike was clear and upfront about everything, from options to utility to price, and made the buying process straightforward and easy. More

by Jenna
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Tom Wood Subaru responded

Jenna, we're delighted to hear that Mike made your experience at Tom Wood Subaru straightforward and easy. Thank you for the positive feedback!

May 24, 2025

Professional and helpful maintenance department! First oil change with tire rotation, alignment and heated seat update went smoothly. Thanks Michael Mann! Recommend this dealer! More

by tammrafoster
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Mann
May 27, 2025 -

Tom Wood Subaru responded

We're delighted to hear that your maintenance experience went smoothly at Tom Wood Subaru! Michael Mann and the team appreciate your recommendation, and we're here for any future needs you may have.

May 23, 2025

I have been a Tom Wood customer for a long time now spanning multiple brands and sales reps and I been thoroughly satisfied every time! More

by htekwo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Tom Wood Subaru responded

Thank you for your continued loyalty to Tom Wood Subaru! We're delighted to hear that you've consistently had satisfying experiences with us across different brands and sales reps. We look forward to serving you in the future!

May 19, 2025

The service is always excellent, I always know what is going on with my car. They go above and beyond to be helpful and prompt and the new scanning feature they have is great, I saw every inch of my car f More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 19, 2025 -

Tom Wood Subaru responded

Ann, we're delighted to hear that Tony and the team at Tom Wood Subaru provided you with excellent service. It's great to know you're enjoying our new scanning feature and comfortable waiting areas. Thanks for recommending us!

May 18, 2025

WE baught a outstanding 2016 kia opmtia, with the great help or saleman Jamie Saddler, He is rhe very best saleman I have ever worked with (over 60 years. Your dealership is very great in all areas. I have More

by billsmithfam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Saddler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Tom Wood Subaru responded

Thank you for the glowing review, Bill! We're delighted to hear that Jamie provided such excellent service and made your experience at Tom Wood Subaru memorable. Enjoy your 2016 Kia Optima, and we appreciate your recommendations!

May 13, 2025

Had a great experience with your technicians (Fredo and D’quan). Brought my Forester in for 60k service. Explained pricing and knowledgeable. Thanks for a good experience. More

by Erik_miller75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 14, 2025 -

Tom Wood Subaru responded

Erik, we're delighted to hear that Fredo and D’quan provided you with a great service experience at Tom Wood Subaru. Thank you for trusting us with your Forester's 60k service!

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