Tom Wood Subaru - Service Center

Of all the auto dealers I've been with in over 50 years of driving, Tom Wood Subaru has been the most pleasant and professional! From our salesperson, Jamie Saddler to the service department man, Todd VonB of driving, Tom Wood Subaru has been the most pleasant and professional! From our salesperson, Jamie Saddler to the service department man, Todd VonBlon,owning a Subaru has been the best experience More

Always clean and well staffed , provided loaner car when needed, and kept me informed as to the status of my vehicle needed, and kept me informed as to the status of my vehicle More

Tom Wood Employee Camryn did a wonderful job as a service advisor. Great Subaru service advisor. Great Subaru service More

Micheal was very pleasant, eager to help, and seemed knowledgeable. I don’t remember the name of the woman who was also very helpful knowledgeable. I don’t remember the name of the woman who was also very helpful More

Prices have gone up. Braydon found a coupon for me . He was great. Thanks Braydon Braydon found a coupon for me . He was great. Thanks Braydon More

Excellent, very professional, educational,knowledgeable, grounded, state registered, driver care package, customer sympathetic, customer care technicians. grounded, state registered, driver care package, customer sympathetic, customer care technicians. More

Wilford at Tom Wood. Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expecte Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expected time needed and he arranged for a loaner vehicle so l could accomplish other things rather than merely stay in the customer lounge. When returning for my Forester he went over all that was done and recommendations noted by the mechanic for future work. More

Service writer Wilfred Chan was exceptional in all the assistance he provided during the 3 weeks my Ascent was in the shop. Mr. Chan representing Tom Wood and me worked to ensure my issues were addressed assistance he provided during the 3 weeks my Ascent was in the shop. Mr. Chan representing Tom Wood and me worked to ensure my issues were addressed. The warranty process leaves a lot to be desired! I have been driving for over 50 years. My butt is more sensitive at times than the computer . I finally 2 problems fixed of which I've complained for 2 or more years. Tom Wood's service dept did what they could. My issue is with corporate Subaru protocols. More

My wife came in for a regular-maintenance oil change and tire rotation, but multiple up-sale attempts were made that did not seem genuine. While waiting, she could overhear that every vehicle apparently nee tire rotation, but multiple up-sale attempts were made that did not seem genuine. While waiting, she could overhear that every vehicle apparently needed a battery as they were all "just a bit low". Filters for everyone were also in need of a change during the visits. She had to decline multiple times before being able to finish the service visit and pay. I typically bring the car in myself and avoid this, but unfortunately it seems that the stereotypical behavior is still alive and well in the automotive service industry. More

Friendly knowledgeable technicians. Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent. More