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Tom Wood Volkswagen

Indianapolis, IN

4.3
343 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 343 reviews

June 07, 2014

Love my car! Matt Kennedy was wonderful. Super helpful and exceeded my expectations of customer service and reliability. I would definitely recommend this dealersh More

by Bholls
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Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
June 07, 2014

Used Car Purchase This was the first time I purchased a car at a dealership and I was a bit nervous. However, Robert was great and took away all of my nerves. Robert wa More

by nworland
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Recommend Dealer
Yes
Employees Worked With
Robert Gooding
June 07, 2014

Best dealer experience ever. Friendly. The friendliest dealership we have ever been in. Helpful, everyone willing to help you in whatever way they can. Knowledgeable, they know th More

by msnaegele
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Recommend Dealer
Yes
Employees Worked With
Matthew Kennedy
June 07, 2014

Customet We have bought numerous new cars from Matt Kennedy for ourselves and our sons and have referred Matt Kennedy to our friends and family. Exceptional i More

by Janell Gurney
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
June 07, 2014

Top of the Class I had the pleasure of doing business with Mr. Matt Kennedy of Tom Wood Volkswagen. Not only did he treat me with dignity, courtesy, and honesty, but More

by kfingers
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Recommend Dealer
Yes
Employees Worked With
Matthew Kennedy
April 27, 2014

Beware: Several years ago we purchased a cpo beetle from Tom wood vw. When we bought the car they showed us a clean car fax. Now we are looking to sell the ca More

by Kryan2014
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Recommend Dealer
No
Employees Worked With
Unknown
August 28, 2013

Tom Wood VW seems to be one of the highest priced VW dealerships in the Midwest with at least one salesman who doesn't know much about customer service. After being told I was "looking out of my price r More

by passatdriver1
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Recommend Dealer
No
Employees Worked With
Caleb
May 28, 2013

We leased a vehicle from Tom Wood VW a few years ago. We were told at that time "No problem turning the vehicle in early if you want to get another VW, VW's hold there value and they love to keep customers" More

by UnHappy_with_Tom_Wood
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Recommend Dealer
No
Employees Worked With
Dave L.
May 30, 2013 -

Tom Wood Volkswagen responded

My name is Mike Driver, General Manager of Tom Wood Volkswagen. I am sorry that we did not meet your expectations during your visit. Every guest is extremely important to us and we try very hard to work to structure a deal that is beneficial for both our guests and us. I would really appreciate the opportunity to discuss this with you in person. Would you please call me so I can learn more about your issue? My direct number is 317-705-7105. Thank you for bringing this to my attention. I look forward to hearing from you!

May 15, 2013

I went into Tom Wood Volkswagen to look for a new vehicle. I have been shopping around and after a disastrous meeting with another dealership I was a little leery of going anywhere else. What a surpr More

by tamingdawn
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Recommend Dealer
Yes
Employees Worked With
Mike Thompson
May 01, 2013

I was very pleased with my recent purchase at Tom Wood VW. Stephan Pavicic explained all of the features, in great detail, on my new Passat. It was very clear to me that Stephan loves the VW brand. This m More

by shawnY
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephan Pavicic