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Tom Wood Volkswagen
Indianapolis, IN
430 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 129 service reviews
October 27, 2026
The service rep was very nice and professional. The service itself took about two hours to complete. Felt a little long but that's about what he estimated. The service itself took about two hours to complete. Felt a little long but that's about what he estimated. More
by macman
Employees Worked With
Conrad
June 19, 2026
Excellent job and great service 👏 👍 👌 🙌 keep up your great work 👍 service is very professional experience great work 👍 service is very professional experience More
by beszterw
Employees Worked With
Other Employees :
Alex is very professional experience
June 13, 2026
Incredible service and quality, technicians and service desk were professional and friendly. Vehicle came back cleaned and washed, which was not expected. desk were professional and friendly. Vehicle came back cleaned and washed, which was not expected. More
by Bgilbert0112
Employees Worked With
Other Employees :
Mark Back, Kierra
June 12, 2026
Great experience with Tom Wood VW and Hope, my service advisor. Recently, I took my new, used, Golf Sportwagen in for service and Hope was simply a joy to work with. She was articulate, knew what she was advisor. Recently, I took my new, used, Golf Sportwagen in for service and Hope was simply a joy to work with. She was articulate, knew what she was talking about and did what she said she was going to do. It was all good at Tom Wood! More
by marksawyer1
Employees Worked With
Hope
October 04, 2025
I went in to have my tire checked out. I waited just a short time about a half hour. They had it done wash my car. It was excellent. I always feel like I get the best service there. I’m so I waited just a short time about a half hour. They had it done wash my car. It was excellent. I always feel like I get the best service there. I’m so glad I am leasing a car from Tom Wood Volkswagen thank you so much. God bless More
by margo.klinker1957
Employees Worked With
August 09, 2025
Dead battery. I was able to schedule an appointment within an hour same day. In and out within 45 mins. Couldn’t be happier. I was able to schedule an appointment within an hour same day. In and out within 45 mins. Couldn’t be happier. More
by tricks_unmoved_1x
Employees Worked With
Service dept.
