It really is 2019 and yet dealers are still using sales tactics from the 70’s, Tomball Ford so far the worst. From the “Vultures” loitering at the front of the dealership, pouncing on you to pick your sanity dry, to the let me check with my manager back and forth with stupid offers and ridiculous finance/lease deals.
I hope you are reading this Tomball Ford, this is the 21st Century, generally people are more informed, coming to the dealer is the end of the process now. We have the internet, we know what things should cost, we know what is a good Apr, we have Credit Karma and other tools, we know what we can and cannot get. Be straight with people, give the real cost not the MSRP, forget the back and forth let me talk to my manager xxxxxxxx and be straight and up front. We would have genuinely bought a car from you, but your pathetic antiquated tactics forced us to leave with a bitter taste in our mouths. We will buy a car today or tomorrow but not from you.
Perhaps you should visit European dealers, see how they do business and amend your model. Break the mold, be different and better than your competitors, don’t do things the same. I am a professional salesperson for over 25 years, and I have adapted, changed, learnt and overall been profitable. If you want some advice on how to improve look me up! I could give you a good deal for my services, or maybe I should just go see my manager and give you hours of xxxxxxxx.