Tony Honda

Excellent Customer Service Sean Kikuchi has been our primary service provider for years now. He goes above and beyond to take care of our vehicle issues and loaner cars when nee Sean Kikuchi has been our primary service provider for years now. He goes above and beyond to take care of our vehicle issues and loaner cars when needed. Just today my van had trouble starting. I left him a message and he called right back telling me to bring the van in. It was the battery. He took care of routine service needs at the same time! We can always count on Sean for our vehicle needs! Thank you Sean! More

Wonderful customer service (part 2) We left a review earlier saying what wonderful customer service we received from a few employees that worked with us during the purchase of our new ca We left a review earlier saying what wonderful customer service we received from a few employees that worked with us during the purchase of our new car. We wanted to commend one other employee that gave us excellent customer service as well. Finance manager Marco Gonzalez was very friendly, knowledgeable and thorough when working with us to finalize our purchase. Great team, amazing customer service, very happy customer. More

Great customer service by Sean! Sean provides excellent customer service by answering all my questions thoroughly and always smiling. My prior car was a Toyota and I didn’t get the s Sean provides excellent customer service by answering all my questions thoroughly and always smiling. My prior car was a Toyota and I didn’t get the service anywhere close to what I now get with Tony Honda. Now I tell my friends to get a Honda because of the great service and the car is great too!! Tony Honda makes the customer experience great! Love the Starbucks coffee too! More

"Excellent Service" Thank you Wade for your professional and excellent service as usual. You are always courteous, pleasant and outstanding for the services rendered for Thank you Wade for your professional and excellent service as usual. You are always courteous, pleasant and outstanding for the services rendered for my CRV. Always ensure that my vehicle is up to date on required maintenance services. Thank you very much. More

Wonderful customer service When my husband and I drove on to the lot we had no idea what we were looking for. We were immediately greeted by Joe Lacuesta. He was very friendly a When my husband and I drove on to the lot we had no idea what we were looking for. We were immediately greeted by Joe Lacuesta. He was very friendly and attentive and took the time to listen to what we were interested in. He was incredibly knowledgeable and patient and with his help we were able to find the right car for us. He took the time to answer all our questions and demonstrated all the features of our new car. He made the buying process quick, smooth and painless. Cindy Fernandez helped us with accessories for our new car. She is very friendly and helpful. Getting the right accessories can be a little overwhelming but she was so patient and kind. She took the time to answer all of our questions and when we came back a couple days later with a few more questions she greeted us like we were family. Cindy then introduced us to Natasha Helsham. She was very sweet and helped to schedule our service for our car. My husband and I are very pleased with Joe, Cindy and Natasha. All three employees were not only extremely professional and knowledgeable but treated us with so much respect and kindness. Usually buying a car can be quite stressful but they made it enjoyable. Amazing employees that give legendary service. We are truly impressed. More

Great customer service Service was great. The service writer and shuttle driver were great. The service writer gave me discounts that I forgot about when I took my car Service was great. The service writer and shuttle driver were great. The service writer gave me discounts that I forgot about when I took my car in to be service. I was especially happy about it since every little discount or coupon helps. The shuttle driver was especially knowledgeable about the traffic and road conditions. I was impressed because she took an alternate route to take me back to the service center faster that it would had been if we were caught on the traffic that was caused by an accident and roadwork between Pearl City and Waipio. More

Great Experience I have owned a Honda Pilot for over 6 years now and have always worked with Sean. He is friendly and committed to provide excellent service every tim I have owned a Honda Pilot for over 6 years now and have always worked with Sean. He is friendly and committed to provide excellent service every time. He makes it easy for me to set up appointments and while I am there he checks to make sure that my wait time is not long. Sean also informs me of when my tires, transmission, etc. need to be updated. I can trust that he is not only taking care of my car, but he is taking care of me and my family. More

Awesome Great people. Greeted us pulling into the parking lot. Worked with our budget and helped us find the perfect car. Naurene Silva was a great help to us Great people. Greeted us pulling into the parking lot. Worked with our budget and helped us find the perfect car. Naurene Silva was a great help to us. More

Great Overall Service Experience We own two Hondas and I have worked with Josh for about 8 years now and he has always treated both my wife and I very well and gives us great service. We own two Hondas and I have worked with Josh for about 8 years now and he has always treated both my wife and I very well and gives us great service. Josh is very trustworthy and an honest service advisor, who always does a great job for us. In addition to servicing our CRV on recent service, he even helped us to get a great pricing for the battery I desperately needed for my Pilot from the parts department. That is how you take care of a customer who's been loyal to the dealership as those random act of helpfulness goes a long way in retaining the customer. Also, the shuttle driver Judi Gonagob, who I met for the first time during recent service is a very efficient driver with very friendly personality. She really helps to set the tone for the overall dealership experience due to her great personality since she is the last person to see when she drops me off and the first person to see again when I get picked up. More

Joseph Kinsley made our experience better. Joseph Kinsley and the team he worked with made our experience so much easier then I was expecting. They are the type of professionals we needed to be Joseph Kinsley and the team he worked with made our experience so much easier then I was expecting. They are the type of professionals we needed to be able to get ourselves into a vehicle. I am so glad we got to work with Joseph, he is great at what he does, just a really nice guy. Thank you to everyone. More