Tony Honda

Satisfied customer This is my second civic lease with Tony Honda. My first 3 years experience went by fantastically with blue crush. The transition to getting me into my This is my second civic lease with Tony Honda. My first 3 years experience went by fantastically with blue crush. The transition to getting me into my new lease was super smooth. Scott Matsuoka went through the information and details for my new 2016 civic with me. I am really excited to begin my new adventure with snowflake. Valarie Arakaki covered all my options for parts and accessories. John Kawamura made the financial signing feel very light when he covered all the packages available to me. The entire process was smooth. Much Mahalos, Satisfied customer More

It was great. It was a great experience. I would recommend going to this place in the future. Overall great day. I have been here before and will be going back agai It was a great experience. I would recommend going to this place in the future. Overall great day. I have been here before and will be going back again. More

Excellent! Quick, efficient, and great quality service. No time wasted on waiting around. From start to finish the team at Honda was effiecent and very informati Quick, efficient, and great quality service. No time wasted on waiting around. From start to finish the team at Honda was effiecent and very informative. Thank you for our new car! More

Excellent Customer Service I had an excellent experience working with Sonia to purchase a beautiful Honda Certified Pre-Owned Vehicle. Her no-pressure, informative sales approa I had an excellent experience working with Sonia to purchase a beautiful Honda Certified Pre-Owned Vehicle. Her no-pressure, informative sales approach made the car buying process easy and comfortable. Sonia was very patient, and gave me the time to be sure that I was making the right decision. I will definitely be back to Tony Honda for their wonderful customer service. More

Asked for a simple quote on a Honda Pilot I first spoke with Maria Balicoco on June 7, 2016 @ 421pm. She had called me after I asked if she could beat the quote from Pacific Honda for a 2016 I first spoke with Maria Balicoco on June 7, 2016 @ 421pm. She had called me after I asked if she could beat the quote from Pacific Honda for a 2016 Honda Pilot EX which was $26,995. She said she could not as she believed they made a pricing error, but if I need her service to call her, text, or email her. I email her and ask for a quote as Pacific Honda did not honor their quote and that the salesman, Eric Ogasawara tried to rip me off! She texts me at 825 am on June 8, 2016 and tells me she would be happy to provide me with honest and excellent service. I ask her for price quote and financing. She replies "I'll be at work at 11 and work with manager regarding price, 0% is credit and will check with my finance manager." She says she will get back to me today which was June 8, 2016. I follow up with her by text at 102pm and no response?I follow up again by text at 216pm and no response? I follow up again by text at 504pm and tell her "If you don't want to give me a quote, it's ok. I'll find another sales person." Then she finally responds with "Brad, I'm receiving your text. I'm extremely busy with customers now and will get back to you when I'm free." I followed up again by text at 717pm and no response? I email her also and get no response? I do a final follow up by text on June 9, 2016 @ 502pm and of course no response! She obviously has no customer service and does not value a potential customer!! This is the worst service I've ever experienced! Wait maybe because she did not give me any customer service!!! More

Best customer services. I was getting my car serviced today, and the gentle name John Vanhtha has always been very helpful in explaining to me about my car, on what needs to I was getting my car serviced today, and the gentle name John Vanhtha has always been very helpful in explaining to me about my car, on what needs to be done to it. I enjoy going there, cause the customer service is always good.. That's why I keep coming back, cause i know I can always depend on them to do good work on my car. Even the machanic name Joe does a good job on my car. I'm always asking for him to work on my car, cause I trust his work.. Joe always exsplaine to me, what he did to my car, by saying that he had to replace certain parts. I like that a lot, cause i know that my car is working in good condition... I have always love Tony Honda, and brought lots of my friend there to buy a car... I will recomand my friends to go there. to get their car fix. More

A very friendly and down to earth salesman I am so put off by fast talking salesmen that come across untrustworthy and manipulative. Joe Lacuesta was genuinely pleasant to work with, and made I am so put off by fast talking salesmen that come across untrustworthy and manipulative. Joe Lacuesta was genuinely pleasant to work with, and made buying a new car a painless process. I will be sending my friends his way when they are in need of a vehicle. Mahalo! More

Quick & Simple It was time for us to look for another vehicle and we went there to only ask information, took a test drive and left with a vehicle, simple as that. It was time for us to look for another vehicle and we went there to only ask information, took a test drive and left with a vehicle, simple as that. David and Kathleene were very friendly, easy to talk to and very convincing, made our decision much easier. Although, accessories and additional coverage adds up fast, hopefully it's worth it. More

STRESS FREE Mr. Kerry Kobayashi has a stress free customer service, very easy to talk with. I don't know what was his perception to us but seriously, he's great s Mr. Kerry Kobayashi has a stress free customer service, very easy to talk with. I don't know what was his perception to us but seriously, he's great salesman. My son said "great customer service". More

Easy & smooth buying experience Came in to tony honda not knowing where to start with my trade in process. I was kinda hesitant but my sales consultant Matt Chong made the process ea Came in to tony honda not knowing where to start with my trade in process. I was kinda hesitant but my sales consultant Matt Chong made the process easy and smooth. He kept in me the loop with our trade in. The sales manager and the finance team helped us a lot with my trade in and with extended coverages on our new vehicle. I knew I wanted to trade in my 2010 Lexus HS sedan for a Honda cr-v but I didn't know where to start with my options and the color, Matt did a good job with helping me choose the right model and color. We're very happy with our NEW EX-L Honda cr-v More