Tony Honda

Good experience This review is of Kerry Kobayashi - he has helped me several times over the years, and has always been friendly and helpful. He is always available to This review is of Kerry Kobayashi - he has helped me several times over the years, and has always been friendly and helpful. He is always available to answer my questions! More

Answer to my prayers! I had just purchased my brand new Honda in San Antonio, Texas when my husband received unexpected Military orders that our family would be relocating I had just purchased my brand new Honda in San Antonio, Texas when my husband received unexpected Military orders that our family would be relocating to Hawaii. I prayed for an easy transition and that our lives in Hawaii would be a Positive experience in every aspect! And Tony Honda has been exactly that to our family!!!! Thank you so much for your wonderful Staff and easy to understand service facility! We appreciate everything you do!!! More

Always great service! I am always please with how pleasant and kind they are when I arrive. Even when I am waiting they take good care of me with a comfortable place to wai I am always please with how pleasant and kind they are when I arrive. Even when I am waiting they take good care of me with a comfortable place to wait with refreshments. Thank you! More

Service experience Staff is always very helpful and friendly. I receive reminders via email. My experience has always been a positive one and the staff is always "on it" Staff is always very helpful and friendly. I receive reminders via email. My experience has always been a positive one and the staff is always "on it" in every aspect. More

Servicing 2015 Honda CRV Sean Kikuchi provided excellent professional service. The service was quick and efficient. After the service was completed, I asked Sean about battery Sean Kikuchi provided excellent professional service. The service was quick and efficient. After the service was completed, I asked Sean about battery life of Smart Entry Remote and he responded approximately 2 years, showing me how to change it. More

My experience with David Paganish Well, not sure where to start off at. I bought the car from this location back in September. Dustin was awesome by the way!!!! I came in to get my bat Well, not sure where to start off at. I bought the car from this location back in September. Dustin was awesome by the way!!!! I came in to get my battery replace. I was inform that they don't replace batteries because its not under warranty. Of course I was levied. Considering that I bought the car here. Then my night and shining armor came to the rescue. David could clearly see that I was very upset. He worked with me and my husband to make sure we were taking care of. Honestly if it wasn't for David, I would have cause a big scene and gone to jail for destroying the store. There was a lot of glass and nice cars that could get broken. So thank David for keeping my temper in check. After everything was done and said I actually will come back to this location for some work on my car. Please let David know that the Burton's said thank you for great service!!! More

Sean Kept me informed on Status of my service I received prompt and friendly attention from Sean from start to finish. All the staff at Tony Honda are available to serve your needs at all tim I received prompt and friendly attention from Sean from start to finish. All the staff at Tony Honda are available to serve your needs at all times. It's an easy place to hang out! More

Routine maintenance I liked Wade's customer service. I was able to ask questions and got my answers in a timely manner. He took the time to explain everything to me in a I liked Wade's customer service. I was able to ask questions and got my answers in a timely manner. He took the time to explain everything to me in a way I could relate. Thank you! More

Great Customer service I had an oil change scheduled for Monday. I arrived early, but Andrew was very polite and understanding! The oil change service was very fast. Thank y I had an oil change scheduled for Monday. I arrived early, but Andrew was very polite and understanding! The oil change service was very fast. Thank you for great customer service! More

Wade provided super service Wade provided exceptional professional service. The service was fast and efficient. After the service was complete, Wade offered me a free car wash. I Wade provided exceptional professional service. The service was fast and efficient. After the service was complete, Wade offered me a free car wash. I went to the car wash and upgraded to the full service. When my car was completed, it was brought to me and I left the premise. After I got home (Manoa), I noticed the rear car mats were laying on top of my rear seats. I then noticed that the driver side mat was also missing. I called the car wash and asked where the mat was. Spoke to April and she said she would investigate. The next day, she called me and told me that she found the mat and that I would need to come back to pick it up. I explained to her that since it was their mistake, they need to get the mat to me. It is a long drive to Manoa. She refused.Wade called me the next day and I told him about my experience with the car wash. He was very understanding and suggested that he could have the dealership shuttle driver drop it off at my work in town. I was very pleased and thanked him.Wade made a disappointing event turn into one with a happy ending. Outstanding world class service More