Tony Honda

I purchased a vehicle from Tony Honda in 2020 and was very pleased with my experience and I still have the vehicle today. We recently moved off island, and prior to leaving decided to sell one another ve very pleased with my experience and I still have the vehicle today. We recently moved off island, and prior to leaving decided to sell one another vehicle. We were on a short timeline to get everything done, so we decided to sell our vehicle to a dealer for speed and ease. My selling experience was the complete opposite of my buying experience. I initially started the conversation with someone else, and then was handed off to Darin. Darin was cordial and professional. During the "negotiation" process he did as many salesman have and said things like "I'll be straightforward" and "I don't want to waste anyone's time" and we discussed the value of the vehicle. I was not happy with the initial offer to purchase my vehicle and ultimately was able to increase that number by a couple thousand dollars. What is the most frustrating is that during our conversation I was told things like the vehicle isn't very popular on the island and would be difficult to sell, it could possibly sit on the lot for over 100 days, and we would likely only sell it for $26-$28,000. A couple of weeks after we left the island and completed the transaction, I was curious so I pulled up the website and was stunned to see the vehicle listed for $35K. These types of interactions are what give car salesmen a bad name and make trusting sales people in general very difficult for many. More

Darlyn was very helpful and very patient through the whole process. With her help I bought my first car which was an exciting event. She explained everything throughly and answered all questions honestl whole process. With her help I bought my first car which was an exciting event. She explained everything throughly and answered all questions honestly. I recommend her to everyone! She truly made my experience amazing! More

Sean is the best! He is always so friendly and helpful, and I trust him to take good care of my vehicle. He always come through! Please extend my appreciation to him He is always so friendly and helpful, and I trust him to take good care of my vehicle. He always come through! Please extend my appreciation to him and all the mechanics there, you have a great team!! More

Darlyn & Tony Honda Waipio was Great! Darlyn was extremely helpful. She made the process of trading in a car so quick and easy. I can’t thank her enough! Ty! Darlyn was extremely helpful. She made the process of trading in a car so quick and easy. I can’t thank her enough! Ty! More

We only use Tony Honda for our Fit and HRV servicing. During the pandemic the dealership started a complimentary auto pickup and delivery service when vehicles go in for service. I estimate we have use During the pandemic the dealership started a complimentary auto pickup and delivery service when vehicles go in for service. I estimate we have used it 4-6 times now and find it a tremendous plus for where we take our cars for service. As older customers now that relieves many of the stresses that go with vehicle servicing. Even more important, the folks who pick up and deliver our autos are the nicest, most cheerful people we have worked with. As was our service advisor Natasha Helsham. What I find most impressive is that Tony Honda provides this service for our Fit that is out of warranty. I don’t know if this is a trial service or now policy, but it absolutely cements our loyalty to Tony Honda service. Added to the typical prompt, efficient, and professional service, there is no peer for this operation. We are very grateful for this added benefit. More

I am an old man, who has bought many motor vehicles over the years, and dealt with many in the automotive sales and service areas. I came to admire, respect, and appreciate Natasha Helsham, who is a GREAT the years, and dealt with many in the automotive sales and service areas. I came to admire, respect, and appreciate Natasha Helsham, who is a GREAT Service Advisor at Tony Honda with a helpful and caring attitude. Further, since she is getting married soon, then her husband will be having a GREAT wife, who is service-oriented. More

They were friendly, helpful, and addressed all of my questions. From beginning to end the process was quick and addressed all of my needs. questions. From beginning to end the process was quick and addressed all of my needs. More

Sean over at Tony Honda Waipahu continues to go above and beyond with his customer service and willingness to help. I literally consider getting a Tesla at times but then remind myself I wouldn't have Sean beyond with his customer service and willingness to help. I literally consider getting a Tesla at times but then remind myself I wouldn't have Sean to help me with any car issues and so I stick with Honda. More

Pleasure to work with Kris. Easy to contact, quick to answer, friendly and down to earth. Easy to contact, quick to answer, friendly and down to earth. More