Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Honda
Waipahu, HI
4,185 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,185 Reviews of Tony Honda
August 03, 2014
Overall an extremely satisfying experience! I purchased my new Honda Civic from Jason Amadeo. He was an excellent salesperson, very professional, friendly and worked hard to get me the best deal I purchased my new Honda Civic from Jason Amadeo. He was an excellent salesperson, very professional, friendly and worked hard to get me the best deal. Aaron was super nice and made sure I was happy with the purchase of my accessories. Mahalo also to the service team members, Danny and Wade for your exceptional service. Thank You Honda Team!!! More
by oscar234
Employees Worked With
Wade Szameitat, Daniel Zabresky, Jacob Amadeo
August 01, 2014
Always great service! Always easy to schedule appointments. This time it was busy upon arrival but I was still helped right away. I usually wait while getting my oil change Always easy to schedule appointments. This time it was busy upon arrival but I was still helped right away. I usually wait while getting my oil changed and I never have to wait long, even on busy days. Even though I live in town, I always come to Tony Honda to get service for my car! More
by Yukih
Employees Worked With
Wade Szameitat
August 01, 2014
The Disaster I bought/financed a 2010 VW GTI on 6/6/2014. The car had roughly over 50k miles on it and it seemed to be in great condition. Within 2 week of buying I bought/financed a 2010 VW GTI on 6/6/2014. The car had roughly over 50k miles on it and it seemed to be in great condition. Within 2 week of buying the car, the Engine light and EPC light displayed on the dash and the car wouldn't even drive effectively. I was stranded and had to wait roughly 4 hours for a tow truck to grab the car and bring me to the dealership. The tests they ran pointed to one of the coils being at fault. They replaced the one coil at fault and let me know that it was good to go. Within 1 more week the same situation happened again where my Engine light and EPC light came on except I was on the freeway this time. The car barely made it to a parking lot where I then had to wait 5 hours to get a tow to the dealership due to the car not being able to drive effectively. At the dealership they replaced the remaining 3 coils and sent me on my way. I told them that the coils going bad seemed to be a symptom of a far greater problem. [When the coils go bad a misfire is produced making the engine act very erratic and crazy]. I could hear a slight grinding when accelerating to about 30mph coming from what sounded like the transmission or something in that area. The sound is very easily detected and I brought this up with the dealership on the first visit. They told me that it was nothing and that the tests showed nothing. I am writing this today (8/1/2014) because the car has now displayed another Engine light signifying something wrong with the car. I'm am getting very tired of taking my car to the dealership only to have them slap a band aid on a 'gunshot wound of a problem'. The car has greater problems than what they acknowledge. This is now the third time in less than 2 months of buying/financing the car that it has had a major breakdown. Yes, the dealership has paid for my numerous rental cars, tows, and fixing of the vehicle but all of that aside, at this rate the car will continue to have problems and I will continue to scurry back to them asking for help. Eventually they will cut me off from this 'free' service and I will be stuck with a [Tony Honda Certified Used Car] that will bury me with mechanical bills and payments. This is unacceptable and problems need to be addressed. I am in the process of handling business with them and will see where their professionalism will lead us. Simply stated, I was sold a Tony Honda Certified Used Car that has had more problems than any car I have ever had. The main mechanical issue I feel is not being addressed and the car is very unreliable and quite a burden/stressor. I paid top dollar for a car that I thought would be top of the line but I seem to have paid top dollar for bottom of the barrel. I will update my review as I continue my process with the Tony Group Management. My email is coloredfingers@live.com More
by warren.smith.94
Employees Worked With
Larry Moody, Tracie Komori
August 01, 2014
Great service again!!! Wade did such a great job. He was so helpful and let me know what needed to be done and what we should keep an eye on just in case. Thank you Tony Wade did such a great job. He was so helpful and let me know what needed to be done and what we should keep an eye on just in case. Thank you Tony Honda! I love the service that I always receive. Keeps me coming back for sure! Nathan Whitaker More
by asiangizzard
Employees Worked With
Wade Szameitat
August 01, 2014
Review Awesome. John was lots of help and went out of his way to help me out. Also the price was really good for me and my family. Awesome. John was lots of help and went out of his way to help me out. Also the price was really good for me and my family. More
by rey.quinones
Employees Worked With
Moi Mabalot, Larry Moody, Mike West, Vic "Poki" Pojas
July 31, 2014
Great salesperson. very knowlegable Great overall experience with Ray. He was not pushy and really made us feel comfortable and we feel like we got a great deal. I would highly recomme Great overall experience with Ray. He was not pushy and really made us feel comfortable and we feel like we got a great deal. I would highly recommend him to any friends. More
by dhigashiguchi
Employees Worked With
Moi Mabalot, Larry Moody, Mike West
July 31, 2014
great service! Wade S. provides great customer service. He ensures the maintenance of my vehicle is trouble-free. The Service Center provides the servicing only a v Wade S. provides great customer service. He ensures the maintenance of my vehicle is trouble-free. The Service Center provides the servicing only a very timely basis. Overall, great service. I will refer friends and family. More
by elleb808
Employees Worked With
Wade Szameitat
July 29, 2014
Excellent Service at Tony Honda Thank you Tracie Komori for helping me with my car purchase. II had just lost my 2005 Honda CRV in a hit and run incident. Because of her knowledge Thank you Tracie Komori for helping me with my car purchase. II had just lost my 2005 Honda CRV in a hit and run incident. Because of her knowledge and patient, I felt so comfortable with her and did not feel any pressured from her, since she knew what had happen to me and she was so supportive. I would highly recommend anyone to see Tracie Komori!! She is a awesome salesperson. More
by 3200ABC
Employees Worked With
Tracie Komori
July 29, 2014
excellent service Very knowledgeable about car we leased. Very easy to talk to. Attitude was to work with us to complete our lease. After obtaining the lease, Andre s Very knowledgeable about car we leased. Very easy to talk to. Attitude was to work with us to complete our lease. After obtaining the lease, Andre showed us how to use and setup some of the features. Employees are what companies live or die by and Tony Honda has one (Andre Machado) that will keep it on the A-list. More
by dvelligas
Employees Worked With
andre machado, Andre Machado, Marco Gonzales, Kathleene Cipriano
July 26, 2014
Military Great customer service and I have a great time with Mr. DIAZ. The price for this vehicle was perfect. Again I would like to recommended Mr. Diaz for h Great customer service and I have a great time with Mr. DIAZ. The price for this vehicle was perfect. Again I would like to recommended Mr. Diaz for his great service. More
by alfonsoh
Employees Worked With
David Diaz
