
Tony Honda
Waipahu, HI
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4,185 Reviews of Tony Honda
Great experience After calling in and dropping off Honda Pilot the same day, service was completed in a timely manner and ready for pick up early the next day with cou After calling in and dropping off Honda Pilot the same day, service was completed in a timely manner and ready for pick up early the next day with courteous service from Joshua. More
The friendliest and most hospitable sales consultant ever! There's always an ounce of uneasiness and uncertainty when buying a car. Most times of course you have to do the research and homework of what you exa There's always an ounce of uneasiness and uncertainty when buying a car. Most times of course you have to do the research and homework of what you exactly want. Some people may think that salesmen are to pushy and overly assertive, I went into Tony Honda thinking exactly that. My world turned upside down when I met Tracie. I was torn between the new 2014 civic and accord, Tracie was very knowledgeable with both vehicles and after describing to her what my needs were she figured the best option for me was the civic. She didn't want to sell me something that would give her a higher commission, she sold me something based off of what I needed. We looked at all the civic models and she even went out of her way to get me a good deal on the only EX on the lot. I had a great customer experience and I would refer everyone to her. More
Awesome service Wade always provides great service, he is awesome with all customers He is always helpful and personable Curtis, Joshua and Andrew in service are al Wade always provides great service, he is awesome with all customers He is always helpful and personable Curtis, Joshua and Andrew in service are also great. Tracie in sales is is also very friendly and sincere We own a Civic, Accord and a Pilot, all from Tony Honda Great service and cars.., awesome staff......we are customers for life More
Kerry is awesome! We were so pleased with the service Kerry provided us when purchasing our Accord. We've been to a few other dealerships before coming to Tony Honda a We were so pleased with the service Kerry provided us when purchasing our Accord. We've been to a few other dealerships before coming to Tony Honda and could definitely see and feel the difference it makes when you have a salesperson who is very friendly, honest, knowledgeable and just an overall good guy. It makes the experience and stress of buying a new car so much more comfortable and pleasant. No pressure was put on us and he made sure we got we exactly what we wanted for a price within our budget. When we picked up our car, he went over all the manuals then sat in the car with me and explained all it's functions. He took his time to make sure we understood what everything was for and answered any questions we had. We never felt rushed at all. Prior to purchasing a Honda, I owned a Mercedes, BMW and Audi. Never have the salesmen at any of these other places took as much time as Kerry to go over the car and it's features. We will definitely come back and see Kerry for future purchases and highly recommend him and Tony Honda for anyone looking to buy a Honda. More
Overpriced Sean Kikuchi was friendly but a very busy guy. This review has nothing to do with his service because I had no issues with him. I was quite surprise Sean Kikuchi was friendly but a very busy guy. This review has nothing to do with his service because I had no issues with him. I was quite surprised that I paid over $200 for a basic service though. Overpriced if you ask me. Over $100 for LABOR and they were done with my van in 30 minutes after Sean said it may take an hour or so? Don't get me wrong, I appreciate the fact that I didn't have to wait long but I feel they did not do a thorough job. That same day we noticed the taillight out which should have been caught and fixed. Also, wiper blades seems worn and they did not offer to replace it at an additional cost. To me, things like this should be brought to my attention and not after the fact when I take the vehicle home. We just purchased this second hand van from Tony Honda in January 2014 so this was my first service experience. I hate to compare, being that I had a Toyota 4Runner prior to this, but we did have a choice of either getting a used Honda Odyssey or a brand new Toyota Sienna (for a few bucks more) we made the decision to go with the Odyssey due to the ratings we read on what a great RELIABLE family mini van it is. But in comparison to Toyota's service, Honda disappoints to be honest. More
Great Experience! Referred by Bryan Hsu to Moi Mabalot, Matt Chong support. We were very happy and very satisfied with sales team and effort of Tony Honda! Referred by Bryan Hsu to Moi Mabalot, Matt Chong support. We were very happy and very satisfied with sales team and effort of Tony Honda! More
Friendliness We wasn't pressured at all to look around at cars. If we had any questions they were free to answer. My mom & I looked at the insight, civic & the acc We wasn't pressured at all to look around at cars. If we had any questions they were free to answer. My mom & I looked at the insight, civic & the accord. We test drove the accord & I was sold. It was a step up from the 04 civic I owed. Thank you very much for your assistance with our purchase. We are very happy with our new 2014 accord!!! More
Matt Chong I was lucky to work with Matt Chong. I had been to two other Honda dealers and he was the only sales person who made me feel comfortable with the sale I was lucky to work with Matt Chong. I had been to two other Honda dealers and he was the only sales person who made me feel comfortable with the sales process and was knowledgeable about the car I was buying. More
Big Mahalos! My experience with The Tony Honda Group Service Group is very satisfying. Their staff is professional, friendly and prompt. Especially Sean Kikuchi (S My experience with The Tony Honda Group Service Group is very satisfying. Their staff is professional, friendly and prompt. Especially Sean Kikuchi (Service Consultant) who very knowledgable and dedicated to providing the finest service. He advises the best recommendation on the type of service that is required to your vehicle and communicates the status on your vehicle during servicing. More
Service The staff here is always helpful and friendly. Came in for an oil change and transmission service and got in and out under the promise time. The staff here is always helpful and friendly. Came in for an oil change and transmission service and got in and out under the promise time. More