Tony Honda

2014 Pilot Touring Tracie Komori is awesome. She answered all of our questions we had regarding the vehicle we were looking at. She was friendly enough that we felt ve Tracie Komori is awesome. She answered all of our questions we had regarding the vehicle we were looking at. She was friendly enough that we felt very comfortable talking and working with her. Usually when we go to dealerships, they can be so intimidating. She was with us through the whole process, she even went as far as sitting in the back seat of our NEW vehicle for a while to show us and walk us through using the technology. "HAT'S OFF TO TRACIE KOMORI"..........MAHALO THE NAKATA'S More

Great Service Carie Matthews was GREAT to work with. She is very honest and up-front and did a great job putting me at ease for the purchase of my first new car. Carie Matthews was GREAT to work with. She is very honest and up-front and did a great job putting me at ease for the purchase of my first new car. I would recommend Carie to anyone in the market for a new (or used) car. Unlike another dealer that I visited first, Carrie did not pressure me into any sales and gave me time to make a very informed decision. Dealers would definitely have a better reputation if they were more like her. Thanks Carie!!! More

Excellent customer service Andrew and Sean are the BEST! Wasn't sure which service my Honda Accord needed and Andrew walked me thru over the phone exactly what I needed and when Andrew and Sean are the BEST! Wasn't sure which service my Honda Accord needed and Andrew walked me thru over the phone exactly what I needed and when I brought my car in Sean was on the same page - love it when they take such good care of my car and me! Thank you. More

honda crv My experience at Tony Honda was excellent. David Diaz, our sales guy, was more than helpful. He never tried to force anything on my husband or I. He j My experience at Tony Honda was excellent. David Diaz, our sales guy, was more than helpful. He never tried to force anything on my husband or I. He just gave us the information we asked for and let us make a decision. He was not pushy, but did give his advice on certain matters. He was sincere and constantly serving us. My husband and I were more than happy with David and our entire experience at Tony Honda. More

Great Service Center Scheduling service was easy. Didn't have to wait a week or more for a next available appointment like at some other dealer service centers. Service Scheduling service was easy. Didn't have to wait a week or more for a next available appointment like at some other dealer service centers. Service Advisor Wade Szameitat was great -- very friendly and professional. He was really helpful and knowledgeable in determining what services my vehicle required and clearly explained my options and the expected costs. He was not pushy on trying to sell me on other more expensive services and instead tried to find service specials that would lower my cost. My experience with Tony Honda Service Center has been very positive. Over the past four years since I have purchased our vehicle and serviced it at Tony Honda, I am very satisfied with the quality of service we have received at the Service Center. More

Awesome!!! My experience with Tony Honda Service Department has been nothing but the BEST all these years! The staff is very professional and friendly. The fa My experience with Tony Honda Service Department has been nothing but the BEST all these years! The staff is very professional and friendly. The facility is always clean and neat. My service advisor, Andrew always takes care of my needs and concerns that I have when I service my car. In fact, at my last service he took care of an issue that the warranty had just expired. Thanks to Andrew and Kurtis for helping me out! I would recommend Tony Honda Service to anyone who owns a Honda to have their vehicles serviced at the Tony Group, Waipio! Mahalo! More

Service of Vehicle The reason for "Great" service is because every call from the beginning to end was very courteous and followed through with everything from tow truck The reason for "Great" service is because every call from the beginning to end was very courteous and followed through with everything from tow truck to rental car. Awesome service and quick repair!! As a business owner and a mother of 4, I am very grateful!! More

Great first car buying experience! This was my husband and mines first time buying a car. My husband and I were very nervous because this was our first time but Andre, our salesman was This was my husband and mines first time buying a car. My husband and I were very nervous because this was our first time but Andre, our salesman was very nice and made us feel really comfortable. I had a price that I wanted and we got it without even really having to go back and forth with Andre. It was honestly a no hassle buying experience. Our finance manager was also great. My husband has a good credit score but theres also not enough history and not enough loans that were taken from before to make us have a good interest rate. The first number that we got was going to be about 21% which is way too high. Andre was honest with us and told us that he understood if we couldnt buy the car at the percentage. A few minutes after we left, Andre called us back and told us that Marco, the finance guy, was able to get us a 7% interest rate which was great so we came back. We didnt ask for a lower interest rate because we knew that we were lucky to be even getting this rate but Marco just went ahead and told us that he made some calls and were able to get a 5.4% interest rate! Marco even dropped the base price of our car for us! We were thrilled! THANK YOU TONY HONDA! More

Great! Andrew had great customer service and tried to accomodate me in any way possible and also the service I received was really fast. Thank you again! Andrew had great customer service and tried to accomodate me in any way possible and also the service I received was really fast. Thank you again! More

My First Tony Honda Service Experience On June 14, 2014/ Saturday, I had my first service appointment at Tony Honda for a basic oil and filter change and multi-point inspection at 8:15 am. On June 14, 2014/ Saturday, I had my first service appointment at Tony Honda for a basic oil and filter change and multi-point inspection at 8:15 am. When I got there I did not know where to go or what to do, so I walked into the service department and waited my turn to be helped. Andrew Jameson was my service consultant who helped me get service for my 2013 Honda Accord EX coupe. He explained what type of service will be done, estimated how long it will take and showed me where the waiting room was located and that refreshments will be provided. Andrew also said that there was an express service special that I should take advantage of. As this is "my first experience" at Tony Honda, I felt assured and happy to know that my car is being given the best service and care by my service consultant Andrew Jameson and the team at Tony Honda. Before you know it, my car came back in less time than anticipated. Andrew reviewed the results of service done on my car with me and brought up any concerns that I should know about in the future. This eased my mind to know that he is knowledgeable and thorough in the service of my car and made me consider about the importance of investing in after-service care for my Honda, being that I did not think about it when I first purchased my car. As I was finishing my session with Andrew, I had noticed other customers whom he was also helping before and after I had gotten there for my service appointment - he acknowledged his customers on a "first name basis" and had given them the same great service and showed a "genuine" concern for the care of their car being serviced. It seemed that some were new customers like myself, whereby others seemed like repeat customers whom he treated like "family". Even though this is "my first Tony Honda service experience", I am grateful that Tony Honda has people like Andrew Jameson. I look forward to continue having my car cared for by Andrew and the staff of the Service Department. Sincerely Jon Tolentino More