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Tony Honda
Waipahu, HI
4,182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,182 Reviews of Tony Honda
February 09, 2014
I took my car in for a creaking/rattling issue of the rear deck of a 2013 Honda Accord. Before I took the car in, I had my friend drive the car around so I could pinpoint where the rattling was coming f rear deck of a 2013 Honda Accord. Before I took the car in, I had my friend drive the car around so I could pinpoint where the rattling was coming from which was on the driver's side rear pillar. I was thinking that if I could tell them where the noise was coming from it would be easier to fix, and I'm 100% sure that that was the right source of the rattling. The first time I took the car in, I told the service advisor Danny what the problem was and showed him where the rattling/creaking was coming from. Later on that day, Danny notified me that they had found the rattling and fixed it by chipping some paint from the bracket where it was coming from. On the way home I start hearing the noise again so I make another appointment for the next week. This time I let them know again where the noise is coming from and hope they can fix it. Danny notifies me later that this time they couldn't hear any noise but fixed some bent clips on the rear deck which is on the passenger side. What? So I already know that they didn't fix the problem because they're working on the wrong side. Danny tells me that unfortunately they can't do anything else for me because they can't find the problem and to take it to the original dealer where I bought the car from which is Pacific Honda. First of all I'm taking it to Tony Honda because I live around the area and it's more convenient for me, and secondly, what is the difference from taking it from one service place to another? It's all Honda Service Centers! I pick my car up and this time before I leave the parking lot I hear the rattling again. The noise is pretty loud and constant so I find it hard to believe that ASE certified technicians couldn't find where the noise was coming from. Now I'm stuck with a one year old car with a horrible rattling noise that can't be fixed, unbelievable. I'm never buying a Honda again. More
by css808
Employees Worked With
Daniel Zabresky
February 08, 2014
got great service and courtesy from Joshua. promised service time was ok but enjoyed the wait in the waiting room. good amenities to pass time. service time was ok but enjoyed the wait in the waiting room. good amenities to pass time. More
by ardonad001
Employees Worked With
Joshua Lospoc
February 06, 2014
No pressure experience. A little annoying when the managers keep calling and thanking us for setting up an appointment.......annoying in a good way though. We had visited Woody a couple of times pr managers keep calling and thanking us for setting up an appointment.......annoying in a good way though. We had visited Woody a couple of times prior to making our final decision. Upon making our final decision, I called Woody and told him to complete as much of the paperwork prior to my arrival along with a final price. Upon my arrival, he had the paperwork completed as well as his "best" price on the vehicle.....the price was what I expected and the deal was done. Just visit Woody for a haggle free purchase experience. More
by microtox
Employees Worked With
Steve "Woody" Wood
February 05, 2014
We would like to thank Iven Cunanan for helping my family get our first "FAMILY VAN" the 2014 HONDA ODYSSEY. He is very helpful and patient. Iven MARAMING SALAMAT!!! get our first "FAMILY VAN" the 2014 HONDA ODYSSEY. He is very helpful and patient. Iven MARAMING SALAMAT!!! More
by 808KABITENYO
Employees Worked With
Iven Cunanan
February 05, 2014
I had a very pleasurable experience when purchasing my Honda. Gheryme provided the perfect amount of care and helped me feel comfortable throughout the sales and financing process. Honda. Gheryme provided the perfect amount of care and helped me feel comfortable throughout the sales and financing process. More
by khiguchi
Employees Worked With
Moi Mabalot, Larry Moody, Mike West, Vic "Poki" Pojas
February 05, 2014
Woody was very friendly and helpful in getting us the rate we offered. It was a really smooth process as he made sure everything was ready for us when we came in to purchase the car. This was the best rate we offered. It was a really smooth process as he made sure everything was ready for us when we came in to purchase the car. This was the best experience we had in buying a car. More
by Bradahbradah
Employees Worked With
Steve "Woody" Wood
February 04, 2014
The service and friendliness I get from Daniel is always good and he keeps me informed about everything on my car. He always make sure all things are working properly and helps me got the things I need done good and he keeps me informed about everything on my car. He always make sure all things are working properly and helps me got the things I need done for the less amount of money. More
by Keau
Employees Worked With
Daniel Zabresky
February 02, 2014
The employees are very courteous and provide exceptional customer service. John did a great job in keeping me informed on the service my car needed and assisted in ensuring I could get the warranty coverag customer service. John did a great job in keeping me informed on the service my car needed and assisted in ensuring I could get the warranty coverage for the repairs. More
by cbskmark
Employees Worked With
John Vanhtha
February 02, 2014
From day one your employee Andrew Jameson has always greet me while having my vehicle service. He's courtesy and explains the service and cost preformed on my Honda (Suv) which I appreciates . This is greet me while having my vehicle service. He's courtesy and explains the service and cost preformed on my Honda (Suv) which I appreciates . This is the reason why I get my car service @ Tony Honda. Glenn Yamane More
by gyamane275
Employees Worked With
Andrew Jameson
February 01, 2014
Friendly and fast service with quality work done. Good coomunication between the service associates and the customer. A family feel within the service environment. Awesome staff! coomunication between the service associates and the customer. A family feel within the service environment. Awesome staff! More
by leejaes7
Employees Worked With
Joshua Lospoc
