
Tony Honda
Waipahu, HI
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4,185 Reviews of Tony Honda
I originally had an appointment at Honda Windward for 7am today. When I wen to check in I was told they could not find my appointment for today 10/11/2021. Eventually they found it and said it was for 11am. today. When I wen to check in I was told they could not find my appointment for today 10/11/2021. Eventually they found it and said it was for 11am. I know I got a confirmation of the date and time. In stead of rectifying the issue they sent me away, I drove all the way from Mō’ili’ili to Kaneohe for my first oil change. I left fuming, when I got home I tried calling Tony Honda and they were able to squeeze me in right away. From start to finish this was overall a much better experience than Honda Windward. ITony Honda will be getting my service from today forward. More
We had a great experience at Tony Honda - Waipahu. Darlyn bent over backwards to show us everything about the Honda- HRV. Buying a car during pandemic might not be the best timing but Darlyn and the rest of bent over backwards to show us everything about the Honda- HRV. Buying a car during pandemic might not be the best timing but Darlyn and the rest of the team made the process smooth and easy. Thank you so much! More
Buying a car is a stressful experience for me but Kerry and the crew helped me survive the process with a few laughs along the way and the crew helped me survive the process with a few laughs along the way More
Jayce is the type of employee who made me feel he can go the extra mile to help a customer. He’s courteous, patient and accommodating - traits that make an elderly feel comfortable. Being a new customer, I the extra mile to help a customer. He’s courteous, patient and accommodating - traits that make an elderly feel comfortable. Being a new customer, I walked in past office hours but I caught him at the service desk. He accommodated me without hesitation He explained clearly what services I can avail of as a customer who brought in a new vehicle from the mainland. I trusted his suggestions about getting a level of service commensurate to the mileage of my car which I failed to follow because I took a road trip in the mainland breaking it in. He would be one big reason for me to patronize Honda Service in the future. More
I called the dealership last week to inquire about a certain car, i was transferred to Kris who immediate checked out their inventory and sent me a text from his number. All through out the week we were certain car, i was transferred to Kris who immediate checked out their inventory and sent me a text from his number. All through out the week we were in contact until i was able to come check it out. All around very friendly staff compared to other dealerships i’ve gone too. I came by to test drive the car, and we immediately starting working numbers and he kept me updated through the whole process, because i had to leave for work. Last minute, my mom had to start shopping for a new car too so i sent her to Kris in hopes he could help both of us out. He did just that, today (9/23/21) we both walked out with new cars (pre owned for myself) and he got himself 2 sales! Couldnt have found a friendlier and down to earth guy to help us both out. 15/10 More
My service advisor, Sean Kikuchi, is the best! Whenever I have an urgent car repair need and there are no appointments available, he squeezes me into his schedule. He knows how important it is for me to h I have an urgent car repair need and there are no appointments available, he squeezes me into his schedule. He knows how important it is for me to have my car fixed right away. What's also amazing is that I can email him any reasonable time during his off work hours and he replies within 5 minutes. This shows me that he cares about his customers. I wish he had been my service advisor years ago when I had owned my 3 previous Honda vehicles. I know this now and will never go to another service advisor. I highly recommend you get to know Sean and he will take care of you too. Thanks Sean, for always taking care of me! More