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Tony Hyundai
Waipahu, HI
2,642 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,642 Reviews of Tony Hyundai
January 23, 2014
My overall experience was good. They were really friendly right when i got there and right away got started on looking at the cars and test driving. The customer service was really good from ken smiley, he w right when i got there and right away got started on looking at the cars and test driving. The customer service was really good from ken smiley, he was real friendly and helpful with choosing a car. I think i was too excited when buying a car though. I think the price I paid was a little higher than i really wanted to when i look back to it. I was looking to spend around 30-33000 but when i looked at the total price 37000. But everything else was great and I am happy with the car. More
by chaneyck
Employees Worked With
Allan Capello, Ken Smiley
January 22, 2014
I'd like to thank Service Advisor, Lyn Bagloy, for going above and beyond great customer service. She was very friendly, and welcoming. Her communication with me during, and after the service of my going above and beyond great customer service. She was very friendly, and welcoming. Her communication with me during, and after the service of my car was excellent. Many thanks again, Lyn! More
by Stellar_D
Employees Worked With
Lyn Bangloy
January 21, 2014
I want to give special recognition to Keoni, my service advisor. He has been looking after me and my car for years. It's a relief to have a reliable company I can trust. advisor. He has been looking after me and my car for years. It's a relief to have a reliable company I can trust. More
by Oceandancer
Employees Worked With
Miles Miller, Gina Kaneaiakala, Pomaika'i Kaili, Angie Ermitanio
January 20, 2014
Awesome easy car buying experience! Henry was very personable and friendly. Jack was great as well. I will definitely be recommending Tony Hyundai to my friends and family. Thanks for making my first personable and friendly. Jack was great as well. I will definitely be recommending Tony Hyundai to my friends and family. Thanks for making my first new car buying experience an easy and friendly one! More
by StephanieFLeigh
Employees Worked With
Allan Capello, Henry Murillo Jr., Jack Wolfanger
January 19, 2014
Excellent, Excellent, Excellent Customer Service!!!! Mr Smiley approach won us over the moment we made contact. I prayed about this for months and GOD sent him to us . The best time we ever had purchasing Smiley approach won us over the moment we made contact. I prayed about this for months and GOD sent him to us . The best time we ever had purchasing a car. Mr . Smiley is an ASSET to your company. Thank you all very much!! More
by Cas992
Employees Worked With
Ken Smiley, Ken Smiley
January 17, 2014
This is the third time I have dealt with the service department from this dealership, the first two were out of my control because I had the 3 month warranty from the Tony Group. The first time there wa department from this dealership, the first two were out of my control because I had the 3 month warranty from the Tony Group. The first time there was a bracket broken around my timing chain, at the time you could just hear the chain slapping around. They told me that they could not hear anything, and everything was perfectly fine, the noise was normal. They told me if for some reason I hear the noise again to bring the vehicle in. So the very next day I was there again, they finally diagnosed the problem as a Cam Phaser. They referred me to another dealership, because they didn't have the "parts". I took it to the dealership, and Ford diagnosed the problem immediately and were ready to get working. They just needed the approval from Tony Group. I waited 3 weeks, for a "answered phone call", (normal run around) and then I went straight to the Tony Manager. Somehow the phone call was immediate after that? So then Ford fixed this issue very quickly. I just recently got home from Tony Hyundai once again, with a brake problem. They told me they did a full diagnosis on the problem, and it sat outside the shop except for about 15 minutes, that's a fast full inspection. I have a warranty for everything, but they still charged me $75? So I take it straight to Maui Off-Road Center, right down the road. I tell them the problem, and he don't look at it, all he says is your ebrake is sticking. Engage, then disengage a few times, well its now fixed. This is just a typical run around, corrupt little business. If you don't have your vehicle then your renting one from them, you have a warranty, you still pay them somehow. I have no complaints from Tony Volkswagen, but Hyundai is pathetic. More
by lukejackson59
January 17, 2014
The car and servicing are very good but your batteries and your tire should be standardized and competitive or on warrantee. Nobody has your size batteries or your size tires and that's are real minus fo and your tire should be standardized and competitive or on warrantee. Nobody has your size batteries or your size tires and that's are real minus for you. I can't afford them. I changed 4 tires in less than 1-1/2 years, nearly $1000, possibly 5 tires but I told them to salvage it. The tires are like weak surgeons' gloves. I'm thinking maybe changing the make of the car and count it as an experience to learn by. More
by Wicket89
Employees Worked With
Todd Uyehara, Miles Miller
January 16, 2014
They were all wonderful... ken discussed everything in detail which is really excellent.the car is really a good choice, no regrets, I hope the after sales service will be a good experience as well. detail which is really excellent.the car is really a good choice, no regrets, I hope the after sales service will be a good experience as well. More
by ludz28
Employees Worked With
3, Allan Capello, Ken Smiley, Jack Wolfanger
January 15, 2014
Val was very helpful throughout the entire process of buying our new 2013 Hyundai Elantra. He informed us every step of the way during the process and we were very satisfied overall with the experience. buying our new 2013 Hyundai Elantra. He informed us every step of the way during the process and we were very satisfied overall with the experience. We look forward to continued excellence with the service provided by Val and the entire Tony Hundai team. More
by ScottWaner
Employees Worked With
Allan Capello, Val Sudiacal
January 15, 2014
Shopping for a new car can be stressful and draining to say the least. Henry Murillo Jr. and Tony Hyundai made it so unbelievably enjoyable and simple. The best car transaction I have ever been through in say the least. Henry Murillo Jr. and Tony Hyundai made it so unbelievably enjoyable and simple. The best car transaction I have ever been through in my entire life! No unpleasant haggling, no feeling that I was even in the slightest way being taken advantage of--- just simple, clear and honest facts. I was also impressed with their financing assistance. They found the perfect match for me and my credit score. I felt treated like a family member who was given the best deal possible. I will not hesitate to come back to find another car for me or for one of my children as they head off to college. A+ to Henry and Tony Hyundai. More
by dealerrateral
Employees Worked With
Henry Murillo Jr.
