Tony Hyundai

I had an oil change scheduled while I was out of town. My husband and 3 year old went. What was supposed to be a 15-20 min job turned into a 3hr wait and a very rude service advisor! Needless to say my hu My husband and 3 year old went. What was supposed to be a 15-20 min job turned into a 3hr wait and a very rude service advisor! Needless to say my husband and son left without service being done and I had to scheduled at a different dealership. I will not be recommending this location to ANYONE! More

Awesome people with attention to detail. Fast and easy people to work with, awesome experience all around. Fast and easy people to work with, awesome experience all around. More

Always great cuatomer service. It was our 3rd time purchasing a vehicle at Tony Group Autoplex. Always satisfied on the deal offered to us. It was our 3rd time purchasing a vehicle at Tony Group Autoplex. Always satisfied on the deal offered to us. More

First, my customer service agent Jack was awesome. Waited 7 hours for my car to be finished. Waited 7 hours for my car to be finished. More

It's been a year since my last appointment and it feels like they made some improvements so that they didn't seem as overwhelmed. Were they still behind on the appointments? Unfortunately it seems they w like they made some improvements so that they didn't seem as overwhelmed. Were they still behind on the appointments? Unfortunately it seems they were, but I was lucky to have one of the first slots of the day. Needed to get my car serviced, safety checked, and have a small part replaced. Total cost was almost $600 which seemed pretty steep, but I needed to get it done right away and my options were limited. Before, I had a hard time scheduling a safety check because there was only one inspector and they weren't available every day. Previously had to go to Tony Volkswagen to get it done. Now they supposedly have more certified workers so they don't seem to have a scheduling issue anymore. On the subject of scheduling, don't use the online system. Calling and talking to an actual human, I was able to get an appointment 3 weeks earlier than what was showing up online. And there were plenty of openings to choose from too! Finally, I would like to give praise to my advisor, Jack. He was very helpful, courteous, and good at communicating with me throughout the whole process. More

The staff who helped me, Rose Victorino Larry was very professional and helpful. I waited about 4+ hours for technician to change 2 rear tires and an oil change. I think that's too long of a wait. professional and helpful. I waited about 4+ hours for technician to change 2 rear tires and an oil change. I think that's too long of a wait. More

The service department is terrible. Also, I was texted the survey at 1:15AM!!!!!!!! I would happily go somewhere else to service my Hyundai. Also, I was texted the survey at 1:15AM!!!!!!!! I would happily go somewhere else to service my Hyundai. More