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Tony Hyundai

Waipahu, HI

4.6
2,638 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,638 Reviews of Tony Hyundai

October 05, 2024

Close location, helpful people, checked on car problems that was requested, disliked credit card fee. More

by udrivemecrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Victorino-Larry
Oct 12, 2024 -

Tony Hyundai responded

Aloha udrivemecrazy, Thank you very much for leaving us all your feedback. As always, our team works hard to take care of our guests and we are happy to hear that you were satisfied with your experience. As for the 3% surcharge, Tony Group does not profit off of this fee and it is paid directly to the credit card company. This surcharge can be avoided in the future by paying with debit card or cash. If you have any questions, feel free to reach out to us! Mahalo, Tony Hyundai

October 02, 2024

Want to say Thank you to Rose Missy Devin For Excrllent Customer Service from start to finish Friendliness great customer service More

by tammybernardoamby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, Missy, Devin
Oct 05, 2024 -

Tony Hyundai responded

Aloha Tammybernardoamby, We really appreciate you taking the time to leave us this nice review. As always, our team works hard to take care of our guests and we are glad to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

September 30, 2024

Sales people were very friendly, helpful, and personable. The listened to our request and tried to accommodate with their limited inventory. More

by Oyama
Recommend Dealer
Yes
Employees Worked With
Henry Murillo Jr.
Oct 05, 2024 -

Tony Hyundai responded

Aloha Oyama, Thank you very much for leaving us this nice review. As always, our team strives to provide excellent service and we are happy to hear that you were satisfied with your visit! Mahalo, Tony Hyundai

September 27, 2024

That people that serviced my car were very helpful and an efficient. They said it would be about an hour and a half, and it was exactly an hour and a half. I was very pleased. More

by okamuravicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Kaneaiakala, Pomaika'i Kaili, Nicole Yago, Damon Deuprey, Isiah Jones, Sheree Ann Dacuycuy, Thomas Martin, Dino Chou
Oct 05, 2024 -

Tony Hyundai responded

Aloha Okamuravicki, Thank you so much for leaving us this nice review. Your positive feedback truly means a lot to our team and we are glad to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

September 25, 2024

Service department couteous, pleasant and quick to get job done and efficient with quality work. More

by My Kona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pomaika'i Kaili
Sep 29, 2024 -

Tony Hyundai responded

Aloha My Kona, We really appreciate you taking the time to leave us this nice review. As always, our team strives to provide excellent service, and we are very happy to hear that you were satisfied with your experience! Mahalo, Tony Hyundai

September 24, 2024

Good staff, clean and comfortable waiting area. Explains what they serviced and recommended what needs to be attended to. More

by cindyajensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taya
Sep 29, 2024 -

Tony Hyundai responded

Aloha Cindyajensen, We really appreciate you taking the time to leave us this nice review. As always, our team works hard to provide excellent service to our guests, and we are very happy to hear that you were satisfied with your visit! Mahalo, Tony Hyundai

September 23, 2024

I purchased a used car convertible. Unknown to both parties, it turned out that I could not open the top because of faulty rams and hydraulic pump. Even though the vehicle was not cov More

by Oki456
Recommend Dealer
Yes
Employees Worked With
Henry Murillo Jr.
September 22, 2024

They usually pay attention to details, but not this time. Dirty air filter was left on – and rear windshield wiper was not changed, although I asked for it to be changed. More

by holyspr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Yago
Oct 05, 2024 -

Tony Hyundai responded

Aloha Holyspr1, Thank you for taking the time to let us know about your recent visit. Our guests are very important to us and we sincerely apologize that we were unable to meet your expectations during your service. Please reach out to our Service Manager, Devin Caringer, at (808)679-3425 at your earliest convenience to discuss further. Mahalo, Tony Hyundai

September 21, 2024

The wait is too long. I checked in at 7:30am, waited till 2pm. There was coffee, tea, and water, but no snack for the long waiting customers. More

by Bnaparan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taya Vierra
Oct 06, 2024 -

Tony Hyundai responded

Aloha Bnaparan, Thank you for taking the time to let us know about your recent experience. We understand that your visit consisted of a 30K Service and wanting 4 car issues diagnosed. Our 30K Service alone takes up to 3 hours so we really appreciate your patience and understanding while our team of certified technicians worked hard to properly diagnose your vehicle. Your service time should have been communicated to you prior to proceeding with services and we sincerely apologize that we failed to do so. Your safety is our top priority and we conducted a thorough inspection to ensure your safety! Mahalo, Tony Hyundai

September 16, 2024

Nicole’s service was professional. Also she made this customer feel welcomed and cared for at this dealership great car and great people. More

by Ghmiyata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Sep 22, 2024 -

Tony Hyundai responded

Aloha Ghmiyata, Thank you so much for leaving us this wonderful review. As always, our team strives to go above and beyond to take care of our guests, and we are happy to hear that you were satisfied with your service! Mahalo, Tony Hyundai

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