Tony Nissan

Scheduled an appt drop off time with them @0715am, didn’t receive first call until almost 3pm saying they’re backed up and haven’t even looked at my car yet. Said they will call back before they close never receive first call until almost 3pm saying they’re backed up and haven’t even looked at my car yet. Said they will call back before they close never did. Call the next morning to get an update on my vehicle no response. They finally call at 3 PM saying my battery had low voltage so they charged the battery and the back hatch opened. Also brought it in because the rear seat would not go down. They charge me $260 just to check it and told me the only fix was an entire backseat which cost $8500 and just the motor cannot be replaced. They still charge me an additional $260 for the diagnostic on the car not starting properly. It’s been two days and now the car I just changed the battery in the car cause it wouldn’t start and now it’s just sitting in the garage. I will not be bringing my vehicle back to Tony Nissan for any maintenance. More

Aloha! Great customer service and great shuttle service. Thank you Tommy.and Thank you Bernie. Great customer service and great shuttle service. Thank you Tommy.and Thank you Bernie. More

I was having a problem with my AC unit, went to the dealership to have them take a look. They quoted me a price for an AC compressor of close to $2000. I looked up the part online myself and the price dealership to have them take a look. They quoted me a price for an AC compressor of close to $2000. I looked up the part online myself and the price for the part was $800. Needless to say I didn’t get my AC fixed. More

Entire staff and leadership including Alissa was superb to work with, when I purchased my Kia Soul GT. Alissa was patient and very friendly to work with. She allowed to make my own decisions concerning w to work with, when I purchased my Kia Soul GT. Alissa was patient and very friendly to work with. She allowed to make my own decisions concerning what kind of car I was looking for. Answered all my questions to the best of her knowledge. Explained all the paperwork. That gave me great ease in my decision. They truly deserved credit for their performance in honesty and dedication in to helping the customer achieve their acquired dream car. I am well satisfied with their outstanding customer service and reputation. More

Courteous, efficient. Kept in touch really well to let me know how the car process was going Kept in touch really well to let me know how the car process was going More

Tony's sales man was very professional and knowledgeable. The made you feel important welcome. The made you feel important welcome. More

Good experience and customer service at Tony Nissan for taking care of my frontier truck. taking care of my frontier truck. More

All the staff were very professional, courteous and friendly. The only disadvantage is the dealership is a bit far from downtown Honolulu and took an hour to get there due to an accident. friendly. The only disadvantage is the dealership is a bit far from downtown Honolulu and took an hour to get there due to an accident. More

We were referred to salesman Tommy, and we are very impressed how he presented himself. Very professional but down to earth.It was a fun time to buy a new car,not stressful. impressed how he presented himself. Very professional but down to earth.It was a fun time to buy a new car,not stressful. More

I brought my vehicle to Tony Nissan for safety check and oil change and was extremely satisfied with the entire experience. From the moment I arrived, the staff was professional, courteous, and made me feel oil change and was extremely satisfied with the entire experience. From the moment I arrived, the staff was professional, courteous, and made me feel confident that my vehicle was in good hands. The service team clearly explained what my car needed, how long the work would take, and the total cost upfront, with no surprises or hidden charges. Communication throughout the process was excellent, and the technicians demonstrated strong knowledge and skill, as my vehicle was returned running smoothly. The overall experience was efficient, organized, and stress-free. I will definitely return for future service and highly recommend Tony Nissan to anyone seeking reliable, honest, and high-quality automotive service. More