
Tony Nissan
Waipahu, HI
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1,772 Reviews of Tony Nissan
Terrible Service We brought in our Nissan Leaf to have the battery replaced. Ryan told us it would be 6 to 8 weeks to come in, so we came in at 8 weeks and he said Oh We brought in our Nissan Leaf to have the battery replaced. Ryan told us it would be 6 to 8 weeks to come in, so we came in at 8 weeks and he said Oh no it takes 10 weeks. 10 weeks came and went and no call. We went in at 14 weeks, Ryan wasn't in, they said he will get back to us next week. Week 15 and nothing. Went back in Ryan wasn't in again, said he will get back to us next week. Finally a call from Ryan he left a message and we couldn't understand what the heck he was saying, so we called him back. never got a call back from him. Week 17 we went again talked to Kurt. Kurt called us back the next week with the problem. Finally week 19 the battery came in and had it replaced. Not even a Sorry for the delay or nothing from Ryan, we even called the service manager and never got a call back. Worst service department ever. Wont go back to Tony group again. More

Surprised & Pleased The high rating that I am giving Tony Nissan is in large part due to the exceptional service rendered to us by Mike Choe. From the " gitgo" he was v The high rating that I am giving Tony Nissan is in large part due to the exceptional service rendered to us by Mike Choe. From the " gitgo" he was very welcoming, very polite and very knowledgeable in all areas. Actually in my opinion Mike went over and above what any customer would expect. I cannot stress the fact that Tony Nissan is extremely fortunate to have a sales representative as perfect as Mike. Sales people like Mike are rare indeed, and believe I rate every shopping experience that I have and my standards are rigorous. I also came into contact with a couple of other people in the showroom, and want to say that they were extremely cordial, polite and very helpful. Good people on that level and in such numbers is a rarity in any business. I commend Tony Honda for employing them, for training them and above all for having them maintain such high standards vis a vis the customer. Thank you so much for making my experience at Tony Honda last Saturday a very pleasurable one. I will recommend your dealership to anyone who is looking for a car. More

New altima 2017 Good deal good costumer services and excellent car im satisfied with the car and runs grate i recomend the dealership in love with my car Good deal good costumer services and excellent car im satisfied with the car and runs grate i recomend the dealership in love with my car More

AWESOME! It was fast, friendly and easy to buy a car from Waipio Tony Nissan. We always loved our Nissan Trucks and car, and we decided on a Family Vehicl It was fast, friendly and easy to buy a car from Waipio Tony Nissan. We always loved our Nissan Trucks and car, and we decided on a Family Vehicle for the Grandkids .....our choice, a Nissan Rogue! Thanks Louise for all your help and knowledge of our brand New Nissan Rogue. I appreciated the time you spent showing me ALL the wonderful features of the Rogue. Aloha, David & Cheryl Aholelei More
Great people, very knowledgeable, honest, clear low pricing We purchased our Leaf at Tony, with special below invoice pricing. Kurt Speas is the expert on the Leaf and answers all your questions. We never purch We purchased our Leaf at Tony, with special below invoice pricing. Kurt Speas is the expert on the Leaf and answers all your questions. We never purchased an extended warrantee before this car, but got a great price on 10 years 120K miles with no deductible at Tony. We have shopped at many dealers, and will always include Tony in our search, even if we start looking for another manufacturer. Our last general shopping visit, we were considering a 4x4 pick-up. Kurt introduced us to Allen, a truck expert who educated us about 4x4 trucks and provided the excellent honest service we have come to expect at Tony Nissan. Today's visit was for routine service. Camille greated my warmly as if I was a dear friend, and escouted me to Will, my service rep. Will was great. He asked the right questions and listened to my complete answers. I know my car will receive excellent care. Mahalo Camille and Will! Excellent knowledgeable sales and service, with no pressure and clear honest low pricing. Mahalo no, David More
Great service, comfortable waiting areas I was scheduled for the 12 mo./ 15k mile service, but Jason suggested that because of low mileage, I could do minimum maintenance and come back in ano I was scheduled for the 12 mo./ 15k mile service, but Jason suggested that because of low mileage, I could do minimum maintenance and come back in another 6 months for the annual service schedule. Thank you for the cost saving suggestion! I was scheduled to take their convenient shuttle to work, but since I was now doing minimum maintenance, he also offered to have my car done first so I could just wait for an hour and not have to be shuttled back and forth. Terrific time and cost savings! Definitely not the "rip-off" that many people associate with dealer servicing. Waiting areas were spacious and varied, could roam around and wait in different areas. More
Feel Like I'm Nissan's Most Important Customer Hats off to the Service Department. Jason Komori is the best Service Advisor on the planet. He makes me feel like I'm the most important customer at Hats off to the Service Department. Jason Komori is the best Service Advisor on the planet. He makes me feel like I'm the most important customer at Nissan. He and the rest of the Service Department makes sure that my car needs are taken care of and that I'm happy with their service. No doubt they get a Five Star rating. Wouldn't service my Nissan anywhere else. More
Remarkable Camille greeted me like I was family, she walked me through the entire process of what was wrong with my vehicle. She then explained to me the price o Camille greeted me like I was family, she walked me through the entire process of what was wrong with my vehicle. She then explained to me the price of the part and labor and took away all the worries. I returned to the dealership 6 days later and she greeted me once again like I was family, she remembered me and my vehicle and the issue I was having and ensured I would be taken care of. In which I was taken care of in a extremely timely manner. I love this dealership and the staff and will inform my brigade of 5 thousand this is the place to visit for a new vehicle or maintenance. More
I LOVE MY NEW CAR!!! EASY AND STRESS FREE PROCESS! Im so very happy with my car buying experience at Tony Nissan!!! the sales manager Jeb and the sales representative Cal were both so incredibly hel Im so very happy with my car buying experience at Tony Nissan!!! the sales manager Jeb and the sales representative Cal were both so incredibly helpful, the customer service was outstanding. The entire process was easy, stress free and went very quickly. thank you so much! im already telling everyone that they should buy their next car at Tony Nissan :) Mahalo More

Happy returning customer! 😊 As a returning customer, I am very pleased with the quality and service that I get here. Everyone was very friendly and professional. Mike helped me As a returning customer, I am very pleased with the quality and service that I get here. Everyone was very friendly and professional. Mike helped me find my perfect vehicle and gave me a good price for it! Thank you!! More