Tony Nissan

Need A Car When I arrived to the dealership, I was not really interested in getting anything. I had just come from a used car lot & although the associate was pl When I arrived to the dealership, I was not really interested in getting anything. I had just come from a used car lot & although the associate was pleasant & easy to talk to, the asking down payment & monthly payment was pretty high. I know this had something to do with my bad credit rating & my dad was not having it. So we left there & I was just so sad & my dad ended driving to Tony Group...So, I wasn't interested because I didn't want to go through another let down with me trying to get a decent car with my bad credit, even though I knew I am capable of making the payments needed. So, as we got out of our rental (because I had lost my truck in a car accident a month prior) I just didn't want to look around...Louise was talking with my parents & asking us what we were looking for...My dad mentioned that we were looking to get a car for me, so Louise tried to get me involved in the process of shopping for a car. At first, I was like just shrugging my shoulders & not really paying attention because I didn't want to get my hopes up. BUT Louise didn't falter...she kept at me, getting me involved pointing out a black Dodge Charger , then a new Altima, then another a silver Dodge Charger...She saw me eyeing the silver charger & suggested a test drive. At first I was like no that's ok, but she was not having it. She said, "come on ilima. What's the harm? Let's take it around the block." So, I was like "OK, why the heck not". She chatted with me on the test drive & I found that I really liked the smooth ride. We got back to the lot, went in, filled out some "paperwork" & low and behold...they approved me not even 3 minutes later. Louise was just so very pleasant & welcoming. Such a joy to have had her as our sales associate. We next went to Angela for accessories & she told us about the things they offered. I told myself "not getting anything...no harm in listening." She was so nice & not "pushy". She told us the qualities of the accessories, the benefits, & whether she recommended it or not. I ended up purchasing the tint package & will be going in next week to have it out on the car. Angela made us feel like family. We both talked a little bit about our relatives & living here in our beautiful state. Last & not the least, Darren helped us do the Final Paperwork, so we could get on home with my "new used" car. He was very efficient & fast in getting all signed up & explaining what was what & even offered an additional warranty package. He helped me decided on what one I should get & showed me what my new rate would be if I took a 72 month plan, as opposed to the 60 month plan I originally had. After all was said & done, Darren "signed off" on my 2015 Dodge Charger. I am a very Happy Customer & it's all due to having such ayou!esome employees. I would recommend family & friends to shop at The Tony Group...I have a feeling my parents are going to go back there for a couple more vehicles in the coming year. MAHALO NUI LOA TONY GROUP. You've got a customer for life. ALOHA KE AKUA, 'ilima More

Best car buying experience by far!! I had been skeptical about buying a car from a dealership because of bad stories I've heard about other places and my own experience many years back t I had been skeptical about buying a car from a dealership because of bad stories I've heard about other places and my own experience many years back that wasn't that great. That wasn't the case with my experience here. The salesperson who helped me, Mike Choe, was so helpful and informative that it helped put my mind at ease. He had great attention to detail and was ready and willing to help and answer any questions I had at a moments notice. Additionally, the finance department did a awesome job getting me a deal to fit my budget! I highly recommend this dealership and Mike Choe, as your go to salesperson! More

Rude, rude, rude We went Tony Nissan to get a Frontier. My wife and daughter tried to negotiate a better price for the truck and the salespeople refused to lower the We went Tony Nissan to get a Frontier. My wife and daughter tried to negotiate a better price for the truck and the salespeople refused to lower the price at all, not even $1.00. Since they were unwilling to negotiate we decided to go elsewhere, their parting comment was "try to get a better truck at the same price". They made other condescending, rude comments to my wife and daughter during the negotiations Well we did get a better truck at a better price. We got a Toyota Tacoma cheaper than the Frontier and Windward Servco gave us a $1000 off the cost of the truck. We also get free maintenance for 2 years. Servco was pleased to take my personal check for the full purchase price of the truck, Tony Nissan told us it didn't matter that we were purchasing with cash. Interesting way to make a sale, being rude to a cash paying customer. More

Looked out for The sales consultant are really well spoken and friendly. Mainly to sales consultant Mike Choe who helped me in a friendly and professional way. He ev The sales consultant are really well spoken and friendly. Mainly to sales consultant Mike Choe who helped me in a friendly and professional way. He even went great heights to picking me up and dropping me to the dealership to pick up my purchased vehicle. once again thanks. More

Awesome customer service! Very courteous and accommodating service dept. Courtesy shuttle will take you home and pick you up when your car is done. Clean and comfortable waitin Very courteous and accommodating service dept. Courtesy shuttle will take you home and pick you up when your car is done. Clean and comfortable waiting room if you decide to wait. Snacks are offered periodically to those waiting. I haven't seen that before. More

Another Awesome Experience Third Nissan purchase from Tony and once again it was flawless. Louis Boria greeted me, asked me what I was looking for and delivered exactly what I Third Nissan purchase from Tony and once again it was flawless. Louis Boria greeted me, asked me what I was looking for and delivered exactly what I wanted. He has since called to make sure we were doing okay and to let us know to call him if we have any questions or concerns. More

Louis boria is top notch Louis is a sweetheart , he picked me up from waikiki ! He did everything in his power to help me. Even took me to costco for gas and set up bluetooth. Louis is a sweetheart , he picked me up from waikiki ! He did everything in his power to help me. Even took me to costco for gas and set up bluetooth. Seen louis if u want to buy a car he will make it happen I dont like the finance guy, he did not go over anything! Be aware if extended protection! It will add thousands to your bill More

AWESOME SERVICE CENTER - JASON BELENO ALWAYS the MAIN reason why my ohana sticks with Tony Autoplex! WONDERFUL Customer Service!! Tony Nissan, Jason Beleno, has been THE BEST Service Mana ALWAYS the MAIN reason why my ohana sticks with Tony Autoplex! WONDERFUL Customer Service!! Tony Nissan, Jason Beleno, has been THE BEST Service Manager for us! ALWAYS efficient, friendly, and SO accommodating! HE is the one person I will request to assist our family when I make appointments. Any questions or concerns, Jason takes care of things right away. I wish all places had a "Jason" in their office :) THANK YOU Tony Nissan and Jason Beleno! More

Very happy with service These two women were very helpful in assisting me with closing the deal to my new Rogue. Much Aloha to you both for your time. These two women were very helpful in assisting me with closing the deal to my new Rogue. Much Aloha to you both for your time. More

First time car buyer This was my first experience buying a car. I saw a used car online and wanted to test drive that vehicle so o contacted Tony Nissan by email. Louis Bo This was my first experience buying a car. I saw a used car online and wanted to test drive that vehicle so o contacted Tony Nissan by email. Louis Boria was my salesman, called me back and scheduled my test drive. The original car I wanted to test drive wasn't there but Louis showed me other options and made buying my first Nissan so stress free. I didn't feel pressured, he was clear and explained my options. Financing was my biggest fear, but Louis helped me thru the process and got me a great rate for my car. He set up my bluetooth in my car and explained the many features before I drove off the lot. Louis was very professional, willing to listen to the customers needs and providing stellar customer service. I would highly recommend Louis to any first time car buyers or anyone who wants a stress free car buying experience. Thank you Tony Nissan & Louis Boria! More