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Tony Nissan

Waipahu, HI

4.7
1,751 Reviews
Call Dealership (808) 680-7150
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94-1299 Ka Uka Blvd

Waipahu, HI

96797

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1,751 Reviews of Tony Nissan

January 15, 2024

It's was a very fast and easy process. Super clean and lots of cars to select. More

by jacobsemon105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Abordo
Report | Print
Jan 17, 2024 -

Tony Nissan responded

Aloha Jecobsemon105, Thank you very much for leaving us this nice review. Your positive feedback truly means a lot to our team, and we are happy to hear that you were satisfied with your visit! Mahalo, Tony Nissan

January 12, 2024

No flavored syrup for my coffee while waiting. used to have snacks for customers but none anymore. Waited over one hour for oil change but pleased we were allowed in earlier than our appointment. More

by donnaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Report | Print
Jan 17, 2024 -

Tony Nissan responded

Aloha Donnaallen, Thank you very much for taking the time to leave us your feedback. We really appreciate your patience with us as our team works hard to take care of our guests. We have forwarded your response to our Service Manager. Should you have any further questions or concerns, please do not hesitate to reach out! Mahalo, Tony Nissan

January 12, 2024

Always clean, clean restrooms, comfortable waiting chairs, coffee station. Tv for viewing, news paper to read. More

by Mowrodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Report | Print
Jan 13, 2024 -

Tony Nissan responded

Aloha Mowrodney, Thank you so much for leaving us this wonderful review. As always, our team works hard to provide great service and a comfortable experience for our guests, and we are happy to hear that you were satisfied with your visit! Mahalo, Tony Nissan

January 11, 2024

I got seen right away and service advisor was great. My car was completed quickly More

by teeth32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Komori
Report | Print
Jan 13, 2024 -

Tony Nissan responded

Aloha Teeth32, Thank you very much for taking the time to leave us your positive comments. As always, our team works hard to take care of our guests, and we are happy to know that you were satisfied with your experience! Mahalo, Tony Nissan

January 10, 2024

Quick and easy, to the point not very hard and the workers are very nice and easy and I talk to to More

by kellenduboycetangjian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cardenas
Report | Print
Jan 12, 2024 -

Tony Nissan responded

Aloha Kellenduboycetangjian, Thank you so much for leaving us this nice review. Your positive feedback truly means a lot to our team, and we are happy to hear that you were satisfied with your experience! Mahalo, Tony Nissan

January 09, 2024

Upon arrival at dealership, Service Agent tended to my vehicle. A check of my vehicle, Service Agent suggested that brake fluid needed changing. I agreed to his recommendation. More

by rnnaumu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista
Report | Print
Jan 11, 2024 -

Tony Nissan responded

Aloha Rnnaumu, Thank you for taking the time to provide your feedback. Our guests are our top priority, and we always strive to provide the best service possible! Mahalo, Tony Nissan

January 08, 2024

They were supposed to rotate my tires, and they didn’t. They didn’t put a sticker on the window, to let me know when to get service the next time. More

by Stephen Whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Jan 10, 2024 -

Tony Nissan responded

Thank you for leaving your comments about your most recent service experience. On behalf of the Tony Nissan service team, we apologize for the quality issues. I personally spoke to the Express Technician assigned to your vehicle. He did not do the rotation as the front tires had more tread on them, in comparison to the rear and it is best practice to keep the better tires on the drive axle. However, he failed to communicate this to your Advisor, and ultimately explained to you. We also failed to replace to update the window sticker. Our service team takes pride in providing the best service possible and we are taking the necessary steps so this incident will not be repeated in the future. We do truly value your business, please save a copy of this email / response and we would be glad to do the next oil change and rotation on your Nissan Kicks at no cost to you (not impacting your Tony Care contract). We thank you again for your comments and have a great rest of your day. Sincerely Chad Yoshimoto Service Manager Tony Nissan

January 08, 2024

Very professional, honest, service oriented, friendly representatives, clean facility, and great coffee...but miss car wash coupon! More

by lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bautista, Thomas Factora
Report | Print
Jan 10, 2024 -

Tony Nissan responded

Aloha Lyn, Thank you so much for taking the time to provide us with your feedback. We are glad to hear that you were pleased with your service, and we look forward to seeing you again next time! Mahalo, Tony Nissan

January 03, 2024

Great customer service and service manager and his team awesome highly skilled staff and very professional in every respect More

by kwz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Choy, Matthew Cardenas
Report | Print
Jan 10, 2024 -

Tony Nissan responded

Aloha Kwz, We really appreciate you taking the time to leave us this wonderful review. Our guests are important to us and our team strives to go above and beyond each time! Mahalo, Tony Nissan

January 02, 2024

I recieved great service. The time I waited was essentially than I expected. Thank you More

by mcnote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Dixon, Thomas Factora
Report | Print
Jan 10, 2024 -

Tony Nissan responded

Aloha Mcnote, Thank you so much for taking the time to leave us this nice review. We are happy to hear that you were pleased with your service as our team works hard to take care of our guests! Mahalo, Tony Nissan

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